Who is the service for?
When asking the question “who is the service for” we are trying to help users determine if it is for an advanced consumer or someone who has had limited use of this type of software. The question really is how easy is this software to use? Some platforms have a higher learning curve than others and customers need to know that before purchasing the service.
How does it compare?
Comparing companies is the best way to ensure that users are getting the service they need. By pitting similar businesses against one another, customers can see who has the best features and where the service stacks up when facing competitions. Sometimes this is the best way for potential consumers to get an accurate read on what is being offered.
About the company
We tell the consumer information about the company. This data could include when the service was founded and by whom. Also included, is any funding they many have received and links to their site, blog, and any other features that may be helpful to a consumer when making a choice.
How to Sign up
In this section we explain to consumers how to go about starting service with the company. This includes how to download any software that is necessary. This area will also contain any free trial information as some companies will offer 15 to 30 days at no charge and may not require a credit card to activate.
The speed of uploads and downloads is important. Consumers don’t have a lot of time on their hands. We test the time it takes to save approximately 10GB of data and then how long it takes to restore that same information. Some platforms restrict how much bandwidth can be used at a time, so the transfer will be slower than those that don’t have such a restriction.
This area of our reviews also tells you if that time was acceptable or not.
How to use
In this area of our review, we walk users through how to use the software. From downloading the software client, to configuring it this information can take some of the headache out of the process for new users. It can also show how difficult setup is so that those who don’t have a lot of time, or are not comfortable around computers can find a service that will better meet their needs.
The “How-to” area also covers restoring files from the software client.
Security is an important feature, especially in this day and age. Consumers need to know how their files are being protected. Some services offer end-to-end encryption while others don’t. There are also providers that allow for personal private keys. All this information is lined out in our security section.