Icedrive Review

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Icedrive is a promising newcomer to the cloud storage scene, focused on privacy and security. With its sleek interface and excellent security features, Icedrive seems destined for a great future. It’s entering a crowded field, though, with some strong competition from established cloud services. Find out how Icedrive fares against the competition in this full Icedrive review.

Icedrive came to the scene in early 2019, and since its launch it has been steadily growing and improving its service. Its main selling point is its airtight zero-knowledge encryption, and it has made some unique choices that set it apart from other cloud services. However, it still lacks key features, and there are great alternatives on our list of the most secure cloud storage providers.

Icedrive offers an elegant and easy-to-use interface, and it’s also light on the hard drive, as files never get permanently downloaded to your computer. Its free plan is very generous, offering 10GB of space at no cost. However, it still lacks collaboration options, such as upload links for folders and integration with third-party productivity apps like Google Docs and Microsoft Office 365.

Still, it’s a young cloud storage service, and it promises to bring more features in the future. If you’re looking for a fully fleshed-out service right now, though, you might want to check out some better alternatives, like pCloud or Sync.com.

For a relatively new cloud storage service, Icedrive has some very useful features. Its implementation of encryption is impressive and practical, and its approach to sync keeps files off your hard drive, freeing up space on your computer.

Icedrive isn’t the most feature-rich cloud storage service around. It still lacks a few basic sharing features, and encryption is available only for paid accounts. Although its free plan is excellent, the lack of features leaves something to be desired. If you’re looking for a genuinely stellar cloud service, you can try out Sync.com.

If you have a paid account, Icedrive lets you encrypt essential files, keeping them safe and private. Encryption is made easy with Icedrive. There is a separate “encrypted” tab, where all your private files are kept. You can upload files here just as you would with any other folder, but you can’t move uploaded files to this folder.

Another great feature Icedrive offers is its virtual drive, which lets you interact with all your online files as if they were on your computer. You can move, copy, rename, upload and delete files, and it’ll all get synced to the cloud. You can also preview files here, and you can even edit documents in their native apps, with any changes you make being uploaded after you’re done.

Icedrive doesn’t save any files to your hard drive, so there is no sync folder and certainly no selective sync options. However, this does have benefits because it allows you to move all of your files online and you don’t get duplicate files on your computer. If you really need a sync folder, though, Dropbox offers some excellent sync options.

Productivity Features

A particularly impressive feat is Icedrive’s implementation of file previews, which are available even with encrypted files. To keep your files private, Icedrive streams encrypted data to your computer, where it becomes decrypted and viewable only for the user. Previews work with all popular video and image formats, as well as Office documents and PDF files.

Icedrive also saves past versions of your files, so you can restore any file to a previous version. However, file versioning is not available on the desktop and mobile apps; it’s only available through the Icedrive website.

Unfortunately, Icedrive still hasn’t implemented any integration with third-party apps, so if you need to collaborate on a cloud-based document, say, via Microsoft Office 365, OneDrive would be a much better cloud storage choice. If you need to collaborate on files in the cloud, you should look at our list of the best cloud services for collaboration.

Also missing from Icedrive are several sharing features. Although Icedrive lets paid users add password-protected and expiring links to files, you can’t create upload links. 

You also can’t set permissions for links, like limiting who can download the file or how many times a file can be downloaded. You can try out pCloud if you want a cloud service with great sharing options.

Icedrive Features Overview

icedrive.net

Starts from$ 167per month for 150 GBAll Plans

Sync

Sync Folder

Block-Level Sync

Selective Sync

Bandwidth management

Sync Any Folder

File Sharing

File Link Sharing

Link Passwords

Link Expiry Dates

Folder Sharing

Folder Permissions

Link Download Limits

Upload Links

Productivity

File Previews

Edit Files

In-App Collaboration

Office Online

Google Docs

Notes App

Media Playback

Mobile Apps

Deleted File Retention

Versioning

WebDAV

Security

At-Rest Encryption

In-Transit Encryption

Encryption Protocol

Twofish

Zero Knowledge

Two-Factor Authentication

Server Location

EU

Support

24/7 Support

Live Chat Support

Telephone Support

Email Support

User Forum

Knowledgebase

Misc

Free Plan

Probably the most attractive aspect of Icedrive is the excellent value it offers. Its free plan is among the best free cloud storage options, with 10GB of cloud storage space on offer. Plus, its paid plans are also very cheap, especially when you consider their large amount of storage and the excellent security features you get with them.

Free Bandwidth limit: 3GB 10 GB Storage	FREE
Lite Bandwidth limit: 250GB 150 GB Storage	1-year plan $ 1.67/ month $19.99 billed every year
Pro Bandwidth limit: 2TB 1000 GB Storage	1-month plan $ 4.99/ month 1-year plan $ 4.17/ month $49.99 billed every year Save 16 %
Pro+ Bandwidth limit: 8TB 5000 GB Storage	1-month plan $ 17.99/ month 1-year plan $ 15.00/ month $179.99 billed every year Save 17 %

Icedrive has three premium plans to complement its generous free plan: Lite, Pro and Pro+. Going with a paid plan will give you access to some advanced features, notably the client-side encryption service. Paid users also have additional sharing options, including passwords and timeouts for links, plus a backup option for your phone on the mobile app.

When you create your Icedrive account, you receive 10GB of free storage, with a 3GB bandwidth limit. The first upgrade option on offer is the Lite plan, which is available only as a yearly subscription, to the tune of $19.99 yearly for 150GB of cloud storage and a 250GB monthly bandwidth limit.

Moving up a tier, the Pro plan will get you 1TB of storage for a mere $4.99 monthly (or $49.99 yearly). The bandwidth limit also goes up to 2TB for monthly transfers. That’s a lot of value for your money, but if you need even more cloud storage capacity, Icedrive offers one more plan.

The most expensive plan that Icedrive offers is the Pro+ plan. It comes with 5TB of cloud storage and an 8TB monthly bandwidth limit, at a price of either $17.99 per month or $179.99 yearly, which equals only $15 per month. 

Although these plans are very appealing, Icedrive could do even better by adding a plan in between the Pro and Pro+ plans, which would give users a bit more freedom of choice. 

For personal use, Icedrive’s premium plans are very competitively priced, but if you need cloud storage for multiple users, Sync.com has more affordable high-capacity plans for your business needs.

Icedrive’s user interface design is, simply put, stunning. It’s supremely sleek and modern, with matte gradients in cool blues and greens, which is fitting of its icy brand image. 

Beyond the design, though, the interface is also very easy to use. Everything is exactly where you’d expect it to be and functions as you’d assume, which means the learning curve is practically nonexistent.

Users have four main ways of using Icedrive: the Icedrive website, a desktop app for both Windows and Mac, mobile apps for Android and iOS, plus the virtual drive that’s available only on Windows. The desktop app is portable, meaning you don’t need to install it to run it. The virtual drive, however, requires both installation and a reboot.

Icedrive on Desktop and Mobile

Icedrive’s web interface is particularly well designed and user friendly. It’s very intuitive, with large icons and fonts, and contextual menus that pop up when you click on a file or folder. Right-clicking an item will bring up a dropdown menu with file management and sharing options, something most websites don’t allow. 

The desktop app functions the same way as the website, with the same menus and dropdowns, with the exception of the “open/edit” option in the right-click menu. 

This option temporarily downloads the file to your computer, letting you open it in its native app and edit it. The edited version will be uploaded to the cloud and deleted from your device’s memory when you save your changes.

Mobile users have access to a similarly well-designed app. Besides the regular cloud app features, Icedrive’s mobile app can be set to automatically upload media files, such as photos and videos, and paid users have the option to encrypt these files, as well. There is also a backup feature, which lets you backup all of your documents, videos, photos and music at once.

Icedrive can also mount a virtual drive on your Windows computer, which will have the native Windows File Explorer interface. This means you can interact with files in the virtual drive just as you would with any other file on your computer. Cloud-based files and folders will appear in this drive as icons that you can interact with, but they won’t take up any space on your hard drive. 

One thing that disappoints, though, is a bug in the desktop app that stops you from encrypting files through it. You can access the “encrypted” folder via the desktop app, and the option to upload files is there, but encrypting files through the desktop app doesn’t work due to the bug. Although the bug doesn’t affect everyone, it may affect your Icedrive experience.

Icedrive makes some interesting choices with its implementation of file syncing. Although there are multiple ways to access your online files, there is no actual file syncing going on because your files are always in the cloud. File sharing is pretty standard, with some nice extras, such as password-protected links, but there are some pretty big letdowns, as well.

Icedrive’s sharing system is pretty basic. Clicking on a file in Icedrive will reveal two sharing options. You can share files either by email or with a sharing link. Email sharing is simply named “share,” and clicking it will open a pop-up window where you can add the email addresses of the recipients. You can also write a message to the recipient if you want.

Sharing files via a link is done with the “public link” option. Clicking on the option will open up a dialog that will let you set a password and an expiration date for your link. You can then copy the link and share it wherever you want, but there are no options for social media sharing directly from Icedrive.

Unfortunately, that’s pretty much all the sharing options available. You can’t set download limits and you can’t select exactly who can use your link. Plus, you can’t set permissions for users, which means you can’t send view-only links or allow someone to edit a file or folder. 

However, the biggest thing missing is upload links for folders, which severely limits your collaboration options.

If you’re looking for a cloud service with more advanced sharing options, Icedrive might not be right for you, but we have a guide where you can find some excellent cloud services for sharing. For example, Google Drive offers a robust sharing experience for free, with all the bells and whistles.

Icedrive Sync Features

As we mentioned, Icedrive doesn’t truly sync your files to your computer, it just creates icons of them that you can interact with. Whenever you open a file through the Icedrive desktop app or the virtual drive, it is downloaded but isn’t kept permanently, which frees up storage space.

You can still open and edit files with their native apps, though, either through the portable desktop app or through the virtual drive. This lets you make changes to files, and any changes you make this way get uploaded to the cloud. However, this method of work would require a constant and stable internet connection, which isn’t always possible.

Icedrive is useful if you’re short on hard drive space, as it doesn’t create a sync folder that would keep duplicates of your files. However, this means that there are always two different copies of a certain file, one on your hard drive and one in the cloud, which isn’t suitable for sensitive work that relies on a stable internet connection.

Icedrive manages some very good speeds, both for upload and download. Of course, this will depend on how close you are to its servers, which are located in the UK, Germany and the U.S. To perform our speed testing, we used a 1GB test file, with a download speed of 32 Mbps and an upload speed of 6 Mbps.

Uploading our test file to Icedrive took around 29 minutes, a few minutes off from the expected upload time of 23 minutes and 40 seconds. Downloading the 1GB test file took five and a half minutes, only one minute behind the expected download time of four and a half minutes. 

This all means that, although Icedrive is a fairly fast service, it won’t be winning any marathons, as it does exhibit some lag, both on upload and on download. Plus, block-level sync isn’t available, so any changes you make to large files will mean the entire file has to be reuploaded, instead of only the altered bit.

Security and privacy are Icedrive’s strongest selling points. Icedrive employs the Twofish protocol to encrypt all your files, instead of the usual TLS protocol used by most other cloud storage providers. According to Icedrive, using this lesser-known encryption protocol will result in higher security, since most hackers aren’t as familiar with it.

Icedrive offers zero-knowledge encryption and end-to-end protection. It encrypts your files from the moment you start uploading them, to keep them safe from man-in-the-middle attacks while in transit. Upon reaching Icedrive’s servers, your files are re-encrypted. All encryption and decryption happens client-side, and you’re the only one with access to your encryption key.

Icedrive even allows you to preview encrypted files, something that isn’t usually possible. It does this by sending you encrypted data, which is temporarily downloaded and decrypted on your side, allowing you to preview the file, though this isn’t possible with all file formats. 

One thing Icedrive doesn’t offer, though, is two-factor authentication, and that’s the only thing keeping it from getting perfect marks in our review. This means that someone with your login info could access your files, and that your login is vulnerable to brute-force hacking, though Icedrive claims that the feature is coming soon.

Privacy is an area where Icedrive truly shines. It makes a point of not keeping any of your data unless you give it permission, and you can download your personal data to see exactly what is available to Icedrive. They also never use third-party tracking apps, such as Google Analytics, so whatever you do on Icedrive is known only by you.

Looking at the privacy policy, it seems a little short, but it’s to the point. It claims that your personal info, like your email, may become available to them if you contact them via email or subscribe to email updates, which is all very obvious. The privacy policy also states that this data is kept secure and is never given to a third party.

Icedrive’s DMCA policy is mostly legal fluff, but it has some clauses that require clarifying. A clause in the DMCA statement says that Icedrive uses a filter to calculate the unique hash of any file entering its system. Although this sounds worrying at face value, a hash is just a simple identifier, and it’s nowhere near enough to reconstruct or decrypt your data.

Icedrive is based in the UK, which means it complies with UK privacy laws, and it’s also GDPR compliant. In all, Icedrive’s service is private, with zero-knowledge encryption keeping your data safe. Plus, all files are encrypted client-side, so you should have no worries about privacy, as long as you keep all your files encrypted.

Customer support is one area where Icedrive is somewhat lacking. The only support option is to submit a ticket with customer service. There is no chat support, and you can’t make a phone call, either.

That said, support is relatively quick to reply, and the staff is very helpful. We usually received a response within minutes, even on a Friday night. However, one reply took around four hours, so your mileage may vary.

Even though it is still very young, Icedrive shows a lot of promise. It’s an attractive choice for those with security and privacy on their mind. Plus, Icedrive has promised to completely cover its service with its client-side zero-knowledge encryption by 2022. 

If you’ve got price on your mind, Icedrive’s free plan has plenty of storage, and its paid plans offer some good bang for your buck, as well.

There are still a couple of bugs to iron out, though, and Icedrive’s lack of features shows its young age. However, with many features on the horizon, Icedrive could soon find itself in the cloud storage hall of fame. 

Thank you for reading our Icedrive review.