Password Depot Review

Though Password Depot isn't a bad password manager as such, it suffers from some of the worst feature creep we've seen in this section of the market so far. The bells and whistles predominate to such an extent that using it qualifies as work, as you can read in our Password Depot review.

By Jacob RoachDeputy Editor
— Last Updated: 16 Jul'18
2018-07-05T01:47:34-08:00
Table of ContentsRating
Features
59%
Fair
Pricing
64%
Decent
User Friendliness
48%
Poor
Security
77%
Good
Support
59%
Fair
User Reviews & Comments

Fair
Starts from $ 130 per month
Free plan available

best-password-manager

Password Depot is a password manager suffering from option paralysis. It can’t quite make it onto our best password manager list because it has too many options for the everyday user. While businesses may find unique configurations in the settings, Password Depot presents more problems than solutions for the individual.

In this Password Depot review, we’re going to run down everything this service brings to the table. We’ll talk features, pricing, user-friendliness, security and support before giving our final verdict on it.

While Password Depot or any password manager will go a long way toward securing your information, it doesn’t protect against weak passwords. Use our password generator to create a strong one and make sure to check out our guide on how to set up a strong password.

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        Strengths & Weaknesses

        Pros:

        • Virtual keyboard
        • One-time fee
        • Spoof cursor
        • Two-factor authentication

        Cons:

        • Difficult to use
        • Dated interface
        • No storage
        • Paid premium support

        Features

        59% - Fair

        Password Depot isn’t light on features, but that’s not a good thing as we’ll discuss in the user friendless section below. An overabundance of options allows you to tailor the experience, but may leave you wishing that you never had it at all.

        Mainly, it’s in how Password Depot actually manages passwords. You have databases that you can store either locally or in cloud storage. Password Depot itself offers no storage space unless you buy an enterprise server.

        You can create entries in your database. In most cases, that means a password, but you can put in anything you want. It will encrypt attachments, files or any other piece of sensitive data.

        For the individual user, the options are simply too great. That isn’t to say only the tech-deficient will struggle. Those who can harness its power but don’t care to do so will, too. Even as a bunch of tech geeks here at Cloudwards.net, we can’t find a justifiable defense for all the options given to a single user.

        For businesses, however, there is a scenario where Password Depot’s options present real power. As an all-in-one solution for employee password management, it’s impressive, despite its ugly interface.

        We like Password Depot’s security features. You can use an on-screen keyboard to type entries in, bypassing any sort of keylogger, as well as a dummy cursor, so screen captures can’t trace your password either.

        Password Depot is heavy on features, but not the ones that matter. There’s no universal password changer, simple route for importing or offline auto-fill. For most, this is a password manager that works in your browser, but comes with too many strings attached in the interface.

        Pricing

        64% - Decent

        Password Depot 11
        • Single user, One-time fee, No storage space
        Lifetime plan $ 1.30/ month
        $46.80 one time payment,
        Monthly price for 3 years of use
        Password Depot
        • Price by quote, Enterprise server, Unlimited number of users


        Password Depot is a European company and changes rates based on euros. There are only two plans available and, if you’re not in Europe, the fee will change depending on the current conversion rate. At the time of writing, the standard license is $46.39 in the U.S.

        You can download and use Password Depot for free, but you will be limited to 20 entries and a single database. An upgrade to the premium version lifts the restrictions and comes with tech support as well.

        The interesting note about the premium version is that it’s a one-time fee. Version 11, the current version, came out around a year ago and 10 was released around a year before that.

        As long as you’re keeping up with the latest version of the software, it’s easy to compare it to annual rates at other password managers. Doing so doesn’t give it any advantage in this category, though. Password Depot is more expensive than Dashlane and LastPass on the annual end (read our LastPass review and Dashlane review).

        Note that, on Windows, a license is only good for two machines. Such is not the case for iOS, Android or macOS, where you can install as many instances of Password Depot as you want  for free.

        Enterprise servers are by quote alone and AceBit has a tool on the Password Depot website for calculating a rough estimate. The price for 50 users is €1,599.95 or, in U.S. currency, $1,855.86. It’s a high rate, but still cheaper than the same number of users at 1Password (read our 1Password review).

        Note that enterprise servers come with storage space for your passwords, while a premium license does not. As we touched on in the features section above, Password Depot must store the passwords locally or in a separate cloud storage service in order to function.

        User Friendliness

        48% - Poor

        Password Depot is one of the more difficult to use programs we’ve tried, let alone password managers. The interface hasn’t been updated, despite the recent editions, and handling passwords is too confusing for the tech-deficient.

        Before you can enter any passwords, you have to create a password database. If you’re scooting by on a free trial, you’re limited to one. Premium users can have an unlimited amount of databases, but there’s no need unless you want to spread passwords across different files.

        Your database is stored locally or in cloud storage. Some of the providers supported include Google Drive, DropBox and OneDrive (read our Google Drive and Dropbox reviews). It is not stored on any sort of off-site server, unless you’re flipping the bill for an enterprise plan.

        Because of that, you can encrypt anything on your computer. For individual users, Password Depot acts more like an encryption and decryption application than a dedicated password manager.

        Once your database is setup, you can add your passwords. Password Depot supports import, but only from its own backup files. The setting is buried in the menu and you’re not prompted to import during install.

        Password Depot supports .csv files, or, at least, it claims to. We tried importing a .csv exported from LastPass to no avail. The file showed up in the program, but instead of the fields set in the spreadsheet, Password Depot put everything on a single line.

        Normally, we’d look at LastPass for the issue, but this is the same file we’ve imported for every password manager we’ve tested, all of which imported with zero issues.

        Outside of the application itself, browser extensions are available for Chrome, Firefox and Internet Explorer. They serve solely to auto-fill.

        The problem is that you need to have the local app running for the extension to respond. During our testing, capture of inputted passwords and auto-fill was spotty, especially if the website used a non-standard form. We like Keeper’s implementation of auto-fill more (read our Keeper review), in which a small icon appears next to any browser field.

        All of this trouble, and Password Depot doesn’t do much more than function as a password manager. The desktop client, which is essential for use, is too complex with options that won’t pertain to the majority of users.  

        Security

        77% - Good

        Password Depot uses industry standard AES-256 encryption for all of your passwords and documents. The files are encrypted at rest and then stored on your computer or in the cloud storage of your choice.

        While secure cloud storage is fine, storing your passwords locally doesn’t give us a secure feeling. A hacker who gains access to your encrypted file may not be able to do much with it, but it’s still a bit too close for comfort.

        Each one of your databases is secured with a different master password. Password Depot has zero-knowledge of this master password so you, and only you, can unlock your information. In the event you forget, Password Depot cannot restore your account.

        Thankfully, Password Depot does automatic, local backups of your account, so you can restore it in case you get locked out.

        Password Depot comes with a strange form of two-factor authentication, which requires you to upload a key file in addition to entering your master password. It’s some form of 2FA, but we would prefer a simple text message.

        One of the biggest weaknesses of any password manager is a keylogger. This vile little application does exactly that: logs your keystrokes. Password Depot allows you to use a virtual keyboard to enter your password and even uses a spoof cursor in case your screen is being recorded. If that’s the case, though, a password manager is the least of your worries.

        Password Depot has a unique protection against brute force attacks as well. Each unsuccessful attempt of your password will trigger an automatic three second lockout on your account. It’s small enough that you’ll probably never notice, but adds a ton of time for someone spamming passwords.

        Security is the strongest point of Password Depot. It’s base encryption and two-factor authentication options are on par with other password managers, but the key log and brute force protection are nice additions. We don’t take comfort in you storing your passwords locally, but you could use one of our best cloud storage providers instead.

        Support

        59% - Fair

        Password Depot has direct email support as well as a user forum and knowledgebase. They aren’t pretty, but provide enough answers to qualify as support.

        We’d recommend the forums over the knowledge base, though. This pseudo-FAQ section provides straightforward answers, but little detail. Articles are often only a paragraph or two with no images or step-by-step instruction.

        The forums are far more dense and support members will occasionally reply to topics there. The English forums are not as active as the German ones, though, so your responses may be patchy.

        If you want a direct line, Password Depot has email support during weekdays with a 72-hour response window. Note that the window is on weekdays only, so an email sent on Friday may not get a response until the following Wednesday.

        You can get a 12-hour window, including weekends, if you purchase premium support. We wouldn’t recommend it, however, because 10 tickets costs a staggering $355.

        We’re glad Password Depot has some form of contact, but the response times are still pretty slow. The knowledgebase is helpful but brief and forums are patchy in response. The support system is there, it just doesn’t feel like Password Depot takes advantage of it.

        The Verdict

        For the individual, Password Depot is simply too much. It has too many options, an outdated interface and abysmal ease of use. Large businesses that are looking to manage the passwords of multiple employees may find the database configurations useful.

        Support and security are among the strong points of Password Depot, with areas such as ease of use and features falling by the wayside. Even for techies, the interface presents too much in too small a space.

        Individual users will fare better with Dashlane or 1Password, two of the top rated options in our password manager reviews. You can read through all of our reviews to get insight into which password manager is right for you.

        What do you think of Password Depot? Let us know in the comments below and, as always, thanks for reading.

        Password Depot Review

        A service that proves you can have too many options.

        Though Password Depot isn't a bad password manager as such, it suffers from some of the worst feature creep we've seen in this section of the market so far. The bells and whistles predominate to such an extent that using it qualifies as work, as you can read in our Password Depot review.
        Starts from$ 130per month
        Visit Password Depot
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