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1Password Review

With a wide range of features, unique security model and a selection of inexpensive subscription plans, 1Password has almost everything you need for password security. We’ll explore all it has to offer in this 1Password review.

Max Pitchkites
By Max Pitchkites (Writer)
— Last Updated: 2022-05-20T17:34:45+00:00 Facts checked by Eugenie Tiu
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1password-categories
1password-starter-kit
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1password-watchtower

1Password holds the top spot on our list of the best password managers. It covers all the bases for secure password storage and creation, and comes with plenty of additional features — without charging an arm and a leg. We’ll cover all that and more in our 1Password review.

Key Takeaways:

  • There is no free version of 1Password, although you can try it free for 14 days.
  • The 1Password password manager apps are not expensive, but pricing plans are better suited for multiple users than individuals.
  • Business subscribers can set up two-factor authentication for all accounts under their plan.
  • 1Password’s security model relies on a 128-bit secret key and a secure remote password in addition to the master password.

For this review, we’ll explore what 1Password has to offer regarding features, ease of use, security and pricing. It scores well in each of these categories and offers more than just core password management features.

1Password provides a generous range of pricing plans for single and multiple users, with the biggest savings on its multiple user plans. No matter which plan you choose, 1Password will provide mobile apps, desktop apps and browser extensions to protect your login credentials on all your devices.

1Password Video Review

  • 05/20/2022 Facts checked

    Cloudwards rewrote the review with updated features.

  • Yes. There is no way 1Password can steal your passwords because it doesn’t store them on its servers. Even if hackers invaded the company’s servers, there would be nothing for them to steal.

  • Any company can potentially fall victim to a cyberattack. So far, 1Password has never suffered a cyberattack or data leak.

  • Families and business subscribers will get the biggest value for the price. Although the individual plan isn’t expensive, individuals can get better value with other password managers.

1Password Review: Alternatives

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    • : Android, iOS
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    $0.83 / month (All Plans)
  2. 2
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    $3 / month (All Plans)
  3. 3
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    $4 / month (All Plans)
  4. 4
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    $4.99 / month (save 23%) (All Plans)
  5. 5
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    • : Android/iOS
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    $2.49 / month (All Plans)

1Password: Strengths & Weaknesses

Pros:

  • Inexpensive
  • Good for families & businesses
  • Wide range of features
  • Mobile & desktop apps
  • Browser extensions
  • Unlimited passwords

Cons:

  • No free version
  • Not the best deal for individual users

Features

90 % – Excellent

1Password includes core password manager functions like secure storage, password creation and a password health meter. It can be difficult to create a unique and resilient password for a single account, let alone hundreds, which is where the password generator feature comes in handy.

1password add entry 1
It is easy to organize your passwords and write secure notes for further information with 1Password.

1Password will automatically generate a strong password and keep it secure on your device and the cloud. As long as you can create and remember a good master password, you won’t have to remember every password you create by heart. 

To sweeten the deal, 1Password will also automatically fill in the relevant password when you’re logging in to a website or service — no more manually typing complicated strings of numbers and letters.

Multiple Vaults

All your passwords are stored in a password vault with 256-bit AES encryption. The vault comes with plenty of features to make organization simple, like the ability to create multiple password vaults sorted by purpose.

For example, if you have several email accounts, you can store them in their own folder separate from your banking credentials. The notepad feature helps you stay even more organized in case you need to write down other private data relevant to your password, such as your account’s corresponding security question.

1password vaults
If you don’t want to store all your passwords in a single, long list, you can create multiple vaults for different kinds of passwords.

Travel Mode

We’re particularly fond of 1Passwords’s travel mode. It’s designed to keep your passwords safe in the event your device gets lost, stolen or confiscated during travel. 

Activating travel mode will delete your passwords from your device — while retaining them in the cloud — so no one with your device can find your passwords. You can reconnect to the internet and download them from the cloud later.

1Password X Browser Extension

Another of 1Password’s standout features is its browser extension, formerly called 1Password X. You can use all the features of the 1Password application in a browser extension for Google Chrome and Mozilla Firefox.

This means you can use 1Password from any device running Windows, iOS, Android or macOS. It’s even possible to use the 1Password extension on Linux and Chrome OS, though 1Password doesn’t advertise compatibility with those operating systems.

The 1Password browser extension doesn’t leave out anything included in the desktop app. You can create strong passwords, store and organize your login details in encrypted storage, and use Watchtower — the whole application is there.

1password x browser extension
The entire password manager application can be accessed from your browser with the 1Password browser extension for Chrome and Firefox.

Watchtower

Watchtower is 1Password’s security dashboard, which assesses the strength of your passwords and alerts you of weak ones. Without this tool, it can be difficult to evaluate the security of your passwords. It will also catch reused passwords.

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Watchtower measures the strength of your passwords and catches any that are reused, compromised or vulnerable.

One of Watchtower’s biggest assets is its data breach monitoring service. Watchtower is integrated with haveibeenpwned.com, a website that lets you know if any of your passwords have been publicly leaked to the internet through a data breach. No matter how strong your passwords are, they won’t keep cybercriminals away if they’re in the open.

breach report
Using the Watchtower app, you can check haveibeenpwned.com to see if any passwords associated with your email address have been compromised in a data leak.

Watchtower throws in alerts for website security. It will notify you if you’re accessing a website over an insecure HTTP connection instead of HTTPS. Cybercriminals commonly use unencrypted connections to steal passwords with man-in-the-middle attacks. It’s not the most important feature since browsers usually offer insecure connection alerts, but it’s a nice bonus.

1password unsecured website
Like most web browsers, 1Password warns you about insecure HTTP connections, which are often exploited for credential theft.

1Password Features Overview

Security
2FA
EncryptionAES-256
Zero-knowledge
2FA keys
Security analysis
Multi-device sync
Backup and recovery
Mobile apps
Password changer
Password generator
Browser extension
Autofill
Form auto-fill
Browser UI
Desktop UI
Email
Live chat
Phone
Help center
Forums
24/7 support
More
Free plan

Pricing

80 % – Good

1Password offers several affordable pricing plans: one for individual users and three for multiple users. The good news is 1Password is an inexpensive password manager (unlike Dashlane). The bad news is there is no free version. Fortunately, you can try it out for free for 14 days before deciding to commit.

1password plans
1Password offers an individual plan and three multi-user plans. Families and businesses get the better overall deal compared to individual subscribers.

Individual users get to use 1Password for the low price of $2.99 per month, which includes 1GB of document storage, travel mode, item recovery and multi-device sync. However, families and businesses get bigger savings with the multi-user plans.

Families, Teams and Business

1Password Families supports five users for $4.99 per month, or $1 per individual user. Additional users can be added for $1 each. Users on a 1Password family plan can share passwords with each other and recover accounts in the event of a forgotten password. The Families plan also comes with five passes to share limited accounts with guests.

The other multi-user plans are 1Password Teams and 1Password Business. Teams costs a flat monthly fee of $19.95 and includes 1GB of document storage per user and five limited guest accounts. It’s not much different than the individual plan, but it does support two-factor authentication and custom security controls for account permission management.

The Business plan is by far the most complete plan 1Password has to offer. For $7.99 per month, subscribers get 5GB of document storage per user, 20 limited guest-sharing accounts, two-factor authentication, a broad range of security controls, usage statistics and a lot more. 

To round it off, Business subscribers can give free Family accounts to all of their members. 1Password leaves nothing wanting for multiple-user password security plans.

1Password
  • : Unlimited storage, 1GB document storage
1Password Families
  • : Up to five users, Up to 5 additional guests
Teams
  • : 1GB of document storage per user, 5 guest accounts
Business
  • : 5GB of document storage per users, Free family accounts for members, Up to 20 guest accounts

Ease of Use

90 % – Excellent

Getting started with 1Password is easy. First, you’ll select your preferred plan and enter your email account. A six-digit verification code will be emailed to you. 

Once you’ve verified your email, you will enter your credit card details to subscribe. You don’t have to enter your card information if you’re just using the free trial, but then your 1Password account will be locked after 14 days.

1Password automatically creates your emergency kit, which is a PDF document containing the information you’ll need to get back into your account if you forget your master password. The document contains your email address, a 128-bit secret key and master password. It’s best to store the emergency kit with encryption software as well as print a hard copy.

1password-review-emergency-kit 

You can start using the app right away once your 1Password account is set up. It provides links to download the desktop application and a starter kit containing your master password, secure notes for getting started, and an identity card with the information you provided when you signed up.

1password starter kit 1
The password manager starter kit will help you begin storing your passwords after you create your account.

Mobile Apps

The 1Password app is available for iOS and Android. Ranked number one in our list of the best password managers for iOS, the full spectrum of 1Password features can be used on the mobile apps. The mobile version is particularly helpful for autofill to avoid manually typing passwords on a phone.

1Password-iOS
The iOS version of 1Password was created from the ground up for iOS 12, making for a great user experience on your mobile device.

The current version of the iOS 1Password app was created from scratch for iOS 12. The user interface couldn’t be easier to use on iPhones and Apple tablets. If you have an Apple Watch, you can connect it to the 1Password app and access your passwords at a glance.

Security

100 % – Excellent

Your master password is the one password to rule them all. Every password you have will fall into the wrong hands if this master password gets compromised. 1Password created a unique solution for this problem.

1Password’s Three-Part Security Model

Unlike with most password managers, three things are needed to unlock your 1Password account — the master password, a secure remote password (SRP) and its corresponding 128-bit secret key.

1Password follows a zero-knowledge policy, which means your master password is never sent to 1Password’s servers. There is no way the company can see it or leak it if the company gets hacked. The application generates the SRP before transit as you log in, which is what gets checked against the 1Password server.

1Password generates a 128-bit secret key when you download the app and stores it locally on your device. Every time you sign in to your account, this key is sent through a derivation function alongside your master password and a salt (i.e. characters added by a hashing algorithm to prevent hackers from guessing the password).

For more information about encryption and how it works, read our description of encryption.

No Data Breaches

1Password has not experienced a data breach. LastPass fell victim to hackers in 2015 and 2019, and it lost a lot of customer trust as a result, but 1Password has been safe so far. Even if cybercriminals tried to leak the company’s data, there are no passwords stored on the company’s servers, thanks to the zero-trust security model described above.

Customer Support

90 % – Excellent

There is no shortage of support resources in case you need help with 1Password. You should find all you need in its extensive list of articles and videos in the 1Password knowledgebase, but the 1Password team is responsive on social media, too. The company interacts with its users on the 1Password forums, where it claims to have answered more than 250,000 questions.

1Password’s customer support page gives you a few methods to contact the 1Password team. It also provides a list of common problems and different contact methods for each one.

Most of the topics will lead you to one of three options: the community forums, 1Password’s Twitter account or email support. Some inquiries have more customer support resources. 

The support topic labeled “I want to start using 1Password at work” will lead you to a webpage with a more detailed contact support form and a phone number for the company’s sales team. Others will lead you to request submission forms where you can describe your issue in detail.

1password-knowledgebase
1Password hosts a content-rich knowledgebase that should help you with any problem you encounter.

The Verdict

1Password is a solid all-around password manager. Its core password management features are as good as it gets, but it goes further by offering a wider suite of features. Families and businesses will get the most out of 1Password thanks to its generous pricing plans.

Its individual user plan is inexpensive at $2.99 per month, but it’s beat by good free password managers like Bitwarden and applications with limited free options, like Dashlane. The absence of a free plan is 1Password’s biggest drawback, despite the 14-day trial period, which keeps out those who might otherwise benefit from what 1Password has to offer.

What do you think of 1Password? Do you think it’s the best overall password manager, or is there a better service? Let us know your thoughts in the comments section below. As always, thank you for reading.

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17 thoughts on “1Password”

  1. After a short trial over at Dashlane, the lack of family plans drove me to 1Password. There’s a lot of similarity on both sides. Neither are perfect, but both get the job done.

    After a good week of use the auto-fill hotkey of 1Password starts to annoy me. Dashlane actually fills in the credentials automatically when accessing websites. 1Password requires me to do something every time. This might sound like a minor complaint, but true auto-filling makes the experience so much smoother. So I’m in doubt here: go back to Dashlane and bleed out my wallet for an account for the Mrs and myself or learn to live with the dreadful auto-fill hotkey of 1Password.

    Reply
    1. If it’s just you and your wife do you really need a family plan? My wife and I share a Dashlane account using the same login credentials. It’s only because we want to share select passwords with our teens that I’m looking at family plans.

      Reply
  2. 1password had been OK until now. A confusing mess that ultimately works. However, I have just gotten a new computer and 1Password dropped my personal vault with passwords I’ve been accumulating for the past 4 years. Support essentially nonexistent.

    Reply
  3. Bad enterprise, i buyed the software for about 45$ and now stop working with chrome, they say me make a monthly payment account. Money to the trash!!

    Reply
  4. Dreadfully confusing instructions. Lists compromised passwords, but that is just a list of passwords and not associated with particular accounts, so essentially not os much use to a hacker anyway. It shows you possibly compromised passwords, but then you have to reset them manually, as far as I can see, which you can do withour the program. All this talk about vaults etc is essentially marketing. Thought is might be of more uase than it appears.

    Reply
  5. Why are we being forced into monthly payments after all this time? I always upgrade with no monthly payments.

    Reply
  6. I have used 1 PW for over 1 year and have three MAJOR complaints: 1. no phone support, 2. They froze my account for lack of payment even though they failed to try hard to contact me (I was on gov. travel and could not get to a secure email server and 3. They are slow to respond since all feedback is via email only.

    Reply
  7. Really stupid user interface. For example, when adding a new site, YOU CAN NOT CHANGE THE USER ID, so you are stuck with the URL. And NO SUPPORT.

    Reply
  8. As a loyal supported who has regularly updated ( and paid for) various versions over many years, I was disappointed to discover that the extension for Safari disappeared after a recent Mac update. The only solution was to subscribe to version sever? Really??? A password manager suddenly needs a subscription for continued use. That’s a pretty crappy way to reward long-term, loyal customers.

    Reply
  9. Absolutely NO support.VERY VERY difficult to register and then you are charged without being initiated and NO way to cancel
    Subscription. Have written several emails with no response A total rip off

    Reply
  10. Hi, quick question. How would your security rating change if we consider 1Password vault being synced to Dropbox?

    Reply
  11. I first starting using 1Password years ago (not sure how many) my version is free. It has been an excellent app. While up dating a new computer it would not transfer over so now I am forced to purchase it which after looking at the current version, price and reviews I will look at other options, but I do like the app I have now.

    Reply
  12. I recently read the same complaint I have.
    I have 2 accounts even though I am the only person on the account. I thought I was updating and instead ended up with 2 accounts. This problem has never been resolved.

    Reply
  13. I got the software for about 45$ as a lifetime deal and now stop working with chrome. Now I am suppose to pay monthly because they got greedy. I have 5 years of passwords saved on it. I would stay away from a company that sells you something and then does not honor it. Also you can not talk to a real person.

    Reply
  14. The most miserable user experience ever. It saves passwords without USER ID’s and then you have to go back in, search for the sire and only then can you add the user ID. It also saves multiple versions of the same login with different passwords. Of all the apps my company uses, this is the one I use to show people How NOT to design a user experience.

    Reply
  15. They need MUCH BETTER support. It took days for them to get back to me.
    Other than the SLOW support they have, 1PASSWORD is an easy to use SECURE password manager. I like the steps they take to secure your account, such as the secret key that is needed when changing devices or first logging into 1password. As well as several 2 FA options. The travel mode is a nice feature.
    Their Forum is nice to have for additional help. But it often takes a long time for them to respond. They need to have phone support, priority support, or some other way to get a hold of them, the response time needs to be much improved.
    Once they responded to my service request, they DID everything possible to help me. I hope they will offer better support options that will give you assistance within 2 hours of reaching out to them.

    Phone support, live chat or priority email support would be great.

    Reply
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