OneDrive Review

OneDrive is Microsoft's entry into the big, bad world of cloud storage, and the behemoth from Redmond has gone in with guns blazing. Offering integration with Office as well as many other apps, plus a decent pricing plan, it seems very little stands in OneDrive's way. Or does it? Check out our review for the answer.

By Branko VlajinWriter
— Last Updated: 20 Feb'19
2015-11-14T05:23:58-08:00
Table of Contents Rating
Features
92%
Excellent
Pricing
81%
Good
Ease of Use
89%
Very Good
File Sharing & Sync
83%
Good
Speed
87%
Very Good
Security
81%
Good
Privacy
59%
Fair
Customer Service
84%
Very Good
User Reviews & Comments

Good
Starts from $ 199 per month for 50 GB
Visit OneDrive
Cloud Storage Reviews

OneDrive is a Microsoft product designed to take a piece of the cloud storage market. It has a sketchy past regarding privacy, including being connected to the PRISM project. OneDrive has updated its security since, but not quite enough to match the most secure cloud storage solutions on the market.

It shines in the productivity and collaboration departments, which is no wonder considering it connects to many other Microsoft products, including Office Online, Skype, Outlook and the Office 365 suite for desktop. OneDrive isn’t on our best cloud storage for collaboration list, but its business counterpart, OneDrive for Business, is.

Its Personal plan can’t compete with the best on the market, but the Home plan is a great offer. OneDrive doesn’t lag in the speed department and it’s clients let you share your files and folders easily. The user experience is enjoyable, too.

Stick with us as we go into detail about its capabilities in this OneDrive review and see why we think it’s one of the best cloud storage providers out there, despite its flaws.

Alternatives for OneDrive

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Strengths & Weaknesses


Strengths:

  • Great family plan
  • Office 365
  • Good for collaboration
  • Fast sync
  • Multimedia playback

Weaknesses:

  • Only 30 days of versioning
  • No zero-knowledge encryption
  • No Linux client

Features

92% - Excellent

As expected, OneDrive integrates with Microsoft’s Office Online app. That integration lets you open, edit and collaborate online on Office documents. No matter your subscription, you can use Office Online for free. In that way, it is similar to Google Docs, which you can learn more about in our Google Drive review.

For the desktop versions of Microsoft Office, you’ll have to subscribe to the Office 365 plan or OneDrive for Business. Read our OneDrive for Business review for more on that.

OneDrive automatically saves photos and videos on devices you connect to a computer that has it installed. You can set it to do the same for screenshots you capture, too. Its photo preview offers more than basic options, as well. It can add your photos to albums, play them in a slideshow, add an effect, rotate, view in original size and more.

OneDrive’s web app has Skype embedded, so you can use it to chat and make conference calls. Those who would like to add another layer of security and privacy on Skype should read our best VPN for Skype article.

With Office and OneDrive, you can co-edit and share files right in your Office apps, such as Word, Excel and PowerPoint. The OneDrive desktop client and Office work together to sync documents in OneDrive and let you collaborate with other people on shared documents at the same time.

OneDrive integrates with OneNote, Microsoft’s note-taking app. It’s good for syncing and sharing notes and features flexible note design. It’s one of the best note-taking apps and you can find more about it in our OneNote review.

There are several apps that can help your productivity, including Sway, a content publishing app, and Forms, a workflow management app.

OneDrive Features Overview

Starts from$ 199per month for 50 GB

Sync

Sync Folder
Block-Level Sync
Selective Sync
Bandwidth management
Sync Any Folder

File Sharing

File Link Sharing
Link Passwords
Link Expiry Dates
Folder Sharing
Folder Permissions
Link Download Limits
Upload Links

Productivity

File Previews
Edit Files
In-App Collaboration
Office Online
Google Docs
Notes App
Media Playback
Mobile Apps
Deleted File Retention
Versioning
WebDAV

Security

At-Rest Encryption
In-Transit Encryption
Encryption Protocol
AES 256-bit
Zero Knowledge
Two-Factor Authentication
Server Location
US

Support

24/7 Support
Live Chat Support
Telephone Support
Email Support
User Forum
Knowledgebase

Misc

Free Plan

Pricing

81% - Good

OneDrive’s free plan offers a meager 5GB of storage, which isn’t as stingy as the 2GB you get from Dropbox, but it’s not even close to Google Drive’s 15GB. Because of that, it can’t compare with services that are in our best free cloud storage article.

Free
  • 5 GB Storage
50GB
  • 50 GB Storage
1-year plan $ 1.99 / month
$23.88 billed every year
Office 365 Personal
  • Comes with Office 365 Personal
  • 1000 GB Storage
1-year plan $ 5.83 / month
$69.99 billed every year
Save 17 %
Office 365 Home
  • Comes with Office 365 Home
  • 5000 GB Storage
1-year plan $ 8.33 / month
$99.99 billed every year
Save 17 %

There aren’t many premium plans to choose from. In fact, personal users can pick between two: the 50GB plan and Office 365 personal. The former isn’t a great offer because it doesn’t provide a lot of storage, but it isn’t expensive, either.

Office 365 Personal is a much better deal at $6.99 per month or $69.99 per year. Amazon is better, though, because its 1TB plan is $59.99 per year. If you want to see its pricing details, read our Amazon Drive review.

pCloud offers an even better deal because you can get 2TB for a couple of dollars more per month. You can learn more about that in our pCloud review. OneDrive’s plan includes Office 365, though, so its value is higher for those who need to use it.

Office 365 Home is where OneDrive shines. It offers 6TB of storage to six users, each of whom get 1TB, for only $9.99 per month or $99.99 per year.

Though OneDrive has its share of quirks, its value is strong. We recommend using its free plan to see how the service operates before subscribing.

Ease of Use

89% - Very Good

OneDrive’s desktop client works on Windows and macOS, but not Linux. If you like the penguin you can try a service from our best cloud storage for Linux article.

The client consists of a system tray icon and sync folder, which is the standard practice among cloud storage services. A thin window pops out when you click on the system tray icon.

You can use it to open your sync folder, check the status of your syncs and access the settings. The settings window is easy to use, but its design feels outdated because it looks like a plain, old settings window. The desktop client has a link that opens the web client, too.

The web client has an attractive and straightforward design. You won’t have to fish for what you’re looking for because clear lines, contrasts and plenty of negative space make things easy to find. Uploading is simple because you can drag and drop your file or folder anywhere in the work area and it will start to upload. The web client can display your files in list or grid view.

A little checkbox appears when you hover over your content and lets you select disparate files and folders, which you can then modify using the actions from the top menu. Actions include “rename,” “copy to,” “delete” and others. You can do the same for a single file or folder by right-clicking it.

Links along the top let you initiate Skype sessions, review notifications, tweak settings and access help. In the top left corner, there’s a button to open applications, such as Mail, Skype, Calendar, People, Tasks and all of the Office 365 apps. There are also buttons that upload files and folders from your desktop, bypassing the sync client.

All in all, the web client is fast and performs without a hitch.

When you’re on the go, you can use OneDrive’s mobile app, which is available for Android and iOS. It has an appealing design and it’s easy to use. You can check your recent files, too, which is a nice touch and one that’s not common. Standard features, such as offline access to files and automatic photo and video uploads, are present. There’s a “shared” tab, too.

File Sharing & Sync

83% - Good

When you want to share files or folders from the web app, you do so by generating a link. In either case, you can enable editing. If you don’t, the permission granted will be view-only. You can protect your links by setting passwords or adding expiry dates. That requires you to have a paid subscription, though. There’s a “shared” page that shows what you’ve shared with others.

You can share your links to social networks, such as Facebook, Twitter, Linkedin and Weibo.

Still, OneDrive’s approach to sharing leaves something to be desired. When you share a folder, you don’t see a dialogue to invite others like you do with many services. Instead, you have to click “email” to see an option to send invites.

That’s not a major issue, but the other approach is more efficient. Sync.com is one example of how it should work. Read more about it in our Sync.com review.

You can use OneDrive to share directly from your computer, too. To do so, right-click a file or folder and select “share a OneDrive link.” That will create and copy a link to your clipboard. If you need more options, you can select “more OneDrive options” using the same method after which the web client will open and show you more sharing options.

The mobile app shows the sharing options in a clear and easy-to-use pop-up area. You can set share permissions to “can edit” or “can view” or set an expiration date. When you share you can copy a link, invite people or send files directly using Outlook or any of the apps on your phone.

OneDrive isn’t on the list of our best cloud storage for sharing, but that may have been an oversight on our part because Dropbox, which made the list, requires a $20 Dropbox Professional subscription to get the same features. Read more about Dropbox in our Dropbox review.

OneDrive follows the standard sync model developed by Dropbox in 2007. It consists of a system tray icon and a sync folder. The sync folder is like a normal folder in your file system, with the only difference being that it’s connected to the cloud. Any file or folder you place in it will be stored on your hard drive and the cloud.

You can move individual files to OneDrive’s sync folder by right-clicking and selecting “move to OneDrive,” but you can’t do the same with folders.

You can’t sync specific folders to OneDrive, either. What you can do is go to the settings menu of the OneDrive desktop client and update the folders that OneDrive selected to “auto save” or, in other words, sync. On Windows 10, they are “desktop,” “pictures” and “documents.”

That said, you get more control over what is synced to your computer with selective sync. The files and folders that you choose not to sync won’t take space on your hard drive or be available if you’re offline. You can’t do the same from the other end because you can’t choose to sync any folder.

If you want to see your online files without them taking space, you can access OneDrive as a network drive. You’ll need to use a third-party service, though. Mountain Duck is a good choice for that. Read our how to create a network drive primer for help.

Speed

87% - Very Good

We performed several upload and download tests using a 1GB folder. We were using an Ethernet connection in Belgrade, Serbia, with an upload speed of 6 megabits per second and a download speed of 100 Mbps.

It took OneDrive around 23 minutes on average to upload the folder. Given our upload speed, that’s as fast as possible. The download took around three minutes on average, though, which is twice the time we would expect at 100 Mbps. Considering OneDrive’s global network, that’s a poor result.

OneDrive had a small impact on our system resources, but not so much that we couldn’t perform other tasks. If that happens to you, you can manually limit your upload and download speeds.

The upload speed would be faster if block-level sync worked for every type of file, but it only works for Office files.

TestsFirst attempt:Second attempt:Average:
Upload time00:22:0000:23:0000:23:00
Download time00:04:2000:01:3800:03:00

Security

81% - Good

OneDrive used to lack strong security measures. It didn’t even have at-rest encryption. Now, though, OneDrive personal supports in-transit and at-rest encryption.

At-rest encryption includes two components: BitLocker disk-level encryption and per-file encryption of customer content.

Every file is secured with its own AES 256-bit key. Plus, it uses the TLS protocol to prevent man-in-the-middle attacks from succeeding.

Private, end-to-end encryption prevents anyone other than you from reading your files, but OneDrive doesn’t offer it. That means a rogue employee or the government could potentially read your data. We’ll talk more about that in the next section.

Both Office 365 plans can detect ransomware attacks and help you restore your OneDrive to a point before files were compromised, so you don’t have to give in to the demands of cybercriminals. If an attack is detected, you will be alerted through an email, mobile or desktop notifications and guided through the recovery process.

That involves using the Files Restore feature from OneDrive for Business, which is now available on personal OneDrive accounts. It allows you to restore your OneDrive to a previous point in time within the previous 30 days.

You can use also use the feature to recover from an accidental mass delete, file corruption or any other catastrophic event. If you have a business and would like to OneDrive’s advanced features, we recommend trying OneDrive for Business. Read more about it in our OneDrive for Business review.

OneDrive’s email integration, Outlook.com, offers an added layer of protection and ensures the end-to-end encryption of your email. When you use its encryption, your email remains encrypted over a secure connection and minimizes the threat of your information being intercepted or leaked to cybercriminals.

If you’d rather not trust Microsoft with your email, you can try one of the most secure email providers.

Privacy

59% - Fair

Privacy is a sore spot for Microsoft. As a U.S.-based company, it is subject to U.S. privacy laws and regulations, which haven’t always had the best reputation. One reason for that is the U.S. National Security Agency’s PRISM project, a secret government surveillance program that Microsoft was supposedly involved with.

The CLOUD Act, which enables U.S. alphabet agencies to compel OneDrive to disclose data regardless of what it is located, is of particular note. When you take that into account, it’s not surprising that the U.S. isn’t among the countries with the best privacy laws.

Microsoft may not have had much choice in the matter, but a company based outside of the U.S. wouldn’t have faced the same dilemma unless it was based in China.

Sync.com in Canada and Tresorit in the Netherlands are good alternatives for the privacy-conscious. Read our Sync.com review and Tresorit review to find out more about the services.

Neither company is beholden to U.S. data laws and both provide private, end-to-end encryption for free. Read our article on top cloud providers based outside the reach of Uncle Sam’s grabby hands for more ideas.

With OneDrive, can access and clear some of your data using the Microsoft privacy dashboard. Plus, you can control the use of your data for Microsoft advertising on its opt-out page. There’s a good chance you’re using the latest Windows so read our Windows 10 privacy settings article to learn how to tweak its privacy, too.

Not all personal data processed by Microsoft can be accessed or controlled via the tools above. If you want to access or control personal data processed by the company that is not available via those tools or directly through the Microsoft products you use, you can contact Microsoft.

We would feel better if zero-knowledge encryption was available, but OneDrive doesn’t have it. For more options, check out the services on our best zero-knowledge cloud storage services list.

Customer Service

84% - Very Good

You can use Microsoft’s online help center for its software, including OneDrive, Office 365 and Office Online.

You can search for help topics or browse by category. OneDrive categories include “getting started,” “files,” “sharing and collaboration,” “sync,” “mobile and mac,” “accounts and storage” and “troubleshoot.” The website has a lot of training pages, and many include videos.

If that doesn’t help, you can contact Microsoft support via email or try the community forum.

There’s no telephone or chat support. We contacted support by email and it was quick to answer our question, taking only 45 minutes.

You can use the user forum for outside-the-box thinking, which trained support personnel aren’t always good at, but the official Microsoft forum doesn’t seem to generate many responses from users or employees.

The Verdict

The main benefits of using OneDrive are productivity, collaboration and speed. It connects to many Microsoft apps, the most useful of which are arguably Office Online and its desktop counterpart, Office 365.

Office 365 increases the value of its premium plans because it’s included with two of them. Users who want to use cloud storage, but don’t want to pay for the desktop version of the Office suite, benefit a lot from those deals. Other useful features include media playback, Outlook integration and more.

Its security and privacy aren’t top-notch, though, even if they are better than before. The lack of zero-knowledge encryption is a sore spot because OneDrive is a U.S.-based product.

That said, OneDrive provides an enjoyable user experience, especially on the web and smartphone apps.

What do you think about OneDrive? Do you think its features, apps and good value are enough to give it a try? Let us know in the comments below. Thank you for reading.

Starts from$ 199per month for 50 GB

Sync

Sync Folder
Block-Level Sync
Selective Sync
Bandwidth management
Sync Any Folder

File Sharing

File Link Sharing
Link Passwords
Link Expiry Dates
Folder Sharing
Folder Permissions
Link Download Limits
Upload Links

Productivity

File Previews
Edit Files
In-App Collaboration
Office Online
Google Docs
Notes App
Media Playback
Mobile Apps
Deleted File Retention
Versioning
WebDAV

Security

At-Rest Encryption
In-Transit Encryption
Encryption Protocol
AES 256-bit
Zero Knowledge
Two-Factor Authentication
Server Location
US

Support

24/7 Support
Live Chat Support
Telephone Support
Email Support
User Forum
Knowledgebase

Misc

Free Plan

OneDrive Review

A good, fast service that drops a few balls.

OneDrive is Microsoft's entry into the big, bad world of cloud storage, and the behemoth from Redmond has gone in with guns blazing. Offering integration with Office as well as many other apps, plus a decent pricing plan, it seems very little stands in OneDrive's way. Or does it?
Starts from$ 199per month for 50 GB
Visit OneDrive

34 thoughts on “OneDrive”

  1. Cloudwards.net

    Since I prefer working on my Windows XP desktop rather than my Windows 7 laptop, I never had the chance to try Skydrive before (the PC app is not supported in Windows XP). I thought to myself it was useless trying only one part of the service.
    Today, I have a totally different view of this service after trying both the online account and the PC app. It rocks.

  2. OneDrive works great for me. The only problem I had came from the fact that I got on board when it was still called Skydrive. Microsoft makes or made you create an account as well with their hotmail software. So I had all these names and accounts floating around.
    Once I established the name (Onedrive, not Skydrive!) and figured out that I can use my trusted gmail account (and ditch the hotmail account), I was all set.
    I now have 31 free GB of storage on OneDrive, thanks to referrals and the whooping 15GB awarded by sharing your camera roll. Sweet!

  3. Remark. One Drive is a work-everywhere-on-the-go application. Don’t confuse it with auto-cloud storage. If you want to clear your HDD from space consuming files like photos and back ’em up in the cloud, One Drive is not for you because:
    1. Files you select for upload, are first copied to a different place on your HDD. And they stay there, thus doubling the actual storage space on your computer! So 10 gigs for upload turns to 10+10=20 gigs on your hard drive.
    2. It’s a drag and drop application no background back-up utility.

    My advice: buy yourself a personal cloud like Western Digital My Cloud. Full access on the go AND back-up utility.

  4. I have recently had a very disappointing and frustrating experience trying to transition to OneDrive. The online Microsoft support was almost useless. They only answer one question at a time and it takes at least 24 hours for each. I gave up after 2 weeks of emails going back and forth. In the meantime OneDrive had caused many of my photo (and possibly document) files to be corrupted. And had “trashed” 1500+ of my files without me knowing it. (I was able to restore them when I found them in the recycle bin.) There is no way to pause the document syncing with OneDrive – which is especially problematic when you need to upload many existing files. And there is no good way to know on your local machine which files have actually been synced to the cloud or not.
    Even though it is a bit more costly, I have not had any of these issues in the 3 years I have been using Dropbox.

  5. I have used Onedrive for 2 years, it has always been a bit flaky but it was free for 15gb and I figured I would pay when I exceeded that.

    UNTIL TODAY, Microsoft has reneged on what it promised, it just reduced by 66% the capacity I am allowed.

    It now holds a gun to my head saying I have to pay or get my data off within a year or it will be deleted.

    No problem, I will get the data off and upload to MEGA.NZ where I get 50gb free. I will also use another free service as a backup.

    There is some awful office 365 offer that they can stick where the sun does not shine.

    I WILL NEVER TRUST MICROSOFT AGAIN and in my day job I have proposed and had accepted the move of 2000 clients from msoffice to OpenOffice. Payback is a beatch!

    The was such a stupid stunt by Microsoft, my phone would have filled that 15gb in time, now we are done, how could I EVER trust Microsoft again?

    I would vote less than one star but this page seems to set a minimum of 2.

  6. I have stored all my files photos included on one drive. In spite of the guarantee of security. I was scammed with a virus andALL files were rendered I accessable and Microsoft has done nothing to help. Do not trust it at all .

  7. Just my two cents but, from an unbiased viewpoint, I’ve tried most of the cloud syncing heavy weights (OneDrive, Google, Dropbox, Sugarsync, etc) and – whilst I switched between a few for a good while – I eventually settled on OneDrive.

    The reasons I feel OneDrive is the best of the aforementioned bunch are given below:
    – Good reliability with syncing. In it’s early days, I felt the syncing in OneDrive was troublesome with lags/duplicates but I’ve noticed much better performance as time has gone on and I’m glad I stuck with it as I haven’t had any problems for the past year.
    – Relatively cheap
    – Lots of storage space. I was lucky as an earlier adopter I managed to amass 30Gb free cloud storage.
    – Useful integration, particularly if you’re a Windows 10 user.
    – Reliable “version history” to restore documents to previous versions.
    – Microsoft Office intergration.

    However, OneDrive isn’t perfect by any means (I’m unbiased, remember!). Microsoft has shrunk the free storage for new users and the syncing isn’t perfect as it can be slow at times (although it’s much better than earlier versions and is now very good in my oh-so-humble opinion).

    So, all-in-all, I’d definitely recommend OneDrive for personal use. If you are thinking about signing up, please feel free to go via this link which will give you (and myself) an extra 500Mb free storage:

    https://onedrive.live.com?invref=44e6160f0c3d8b35&invscr=90

    Thanks for reading! 🙂

  8. Did Microsoft really need to go backwards and wind back my 15gb to 5gb? No. Does it leave a bad taste in my mouth.
    Yes

  9. Just had to abandon OneDrive as its syncing is too unreliable. The concept of it is really good, but when I looked back through some of my online files I discovered it hadn’t been syncing for the last 6 weeks, although by all appearances it seemed to be. No matter what I tried – even uninstalling it completely and reinstalling it – I couldn’t make it work again. I started reading some forums and discovered that many people have been having the same problem.
    It means having to give up Office 365 but as far as I can see that’s no great loss. I was having issues with Excel & Word anyway.
    I’ve now decided that Google Drive is the one for me. Very simple to set up, I’ve never had an issue with it, and I can just switch to using Google Docs.

  10. I cannot emphasis enough how Onedrive has quickly become a loathsome cloud storage. I was introduced to this feature in 2014 when I purchased my 360 account and was told I had unlimited storage, which became a life saver when my desktop, a 32GB system, was damaged a year ago. Now that I have been able to replace my system with an equally efficient laptop, 1TB system, I can not access my art work, videos, report…etc. And I found all my work in the recycle bin! They won’t let my download anything and I can’t restore the files because they limited my storage to 5GB!!!! As a designer and artist I will never trust Microsoft ever again with cloud based storage or business needs because their greed gets in the way. Luckily I have copies of most files and also have video and photo files automatically upload to google. I have disabled Onedrive automatic interaction with my system and will have it completely uninstalled by the end of the week.

  11. I had all sorts of problems with Onedrive, which Microsoft online help could not answer. It mysteriously lost some of my files (fortunately I had them backed up on an external device). I still don’t understand it. I only want to store data offline as insurance, which is easy using an external device. How can automating it be so much more complicated? Why can’t Microsoft make products which are user friendly?

  12. I’m relieved I’m not only one having problems with OneDrive. It promises a lot, but doesn’t deliver. I had hoped it would sort my situation easily — one computer in apartment in Europe and one here in Australia, and I would be able to find all the same stuff on both….in my dreams!!! Each device presents a different set of file, and some of the docs are just not there, or ‘read only’ when I do track them down. Will just lug the external HD/backup backwards and forwards as before.
    Support I think has tried…but I just don’t understand most of what they say….lost in translation.

  13. OneDrive is not reliable. I lost 2 days of excel changes and thought my file would update to one drive after I closed but did not get an alert to save changes before exiting. I tried auto save to Onedrive but still would loose changes when closing excel. I now save to my IPad instead of Onedrive and have no problems with changes and updates saved.

  14. I have been having all sorts of problems with Onedrive, which Microsoft online help could not shed any light on why it was happening. It mysteriously lost some of my files and some pages from a workbook on excel. I started using OneDrive as a way to back-up my data, but as it turned out I would have been better off leaving it on my hard drive. I trusted Microsoft with some of my billable hours and they were lost, ugh! I agree with a previous poster, “Why can’t Microsoft make products which are user friendly?” And when they have a good product leave it alone and don’t change it! I get so frustrated, we finally figure software out and how to fix it and work with it and here comes another up-date, then we start all over again!

  15. I expected OneDrive to work like another drive folder on my device. Instead managing and moving files is difficult if not impossible, files mysteriously disappear and reappear, it’s a fussy, unreliable, unstable waste of space.

  16. Onedrive is ruining my new computer experience. I have disabled it more than once. everytime it comes back and it locks me out of my pictures folder that I ACTUALLY WANT on my computer. JUNK JUNK JUNK JUNK JUNK JUNK JUNK. Microsoft, I thought you were better than this, I GUESS NOT. next computer will be a MAC, GUARANTEED

    1. I have had a similar experience. I went to remove it and it removed all my files and important documents. I redownloaded it but not everything is there. Why does it come preinstalled. They are doing a shitty job advertising it preinstalling it on all computers.

  17. Onedrive is absolutely useless and complete junk. How can anyone even begin to say they have the ability to sync files. They change the modified date to the date a file is uploaded. What good is that!!!. You can not tell when you last modified a file, only when you last uploaded it to Onedrive. This is a complete waste of a service. I’m rethinking the whole Microsoft Office product line because of this. It has definitely reduced my confidence in Microsoft back to close to zero and reaffirms my belief that the biggest negative effect on the modern day computer has been Microsoft, next only to Apple. If it wasn’t for these two organization we would be leaps and bounds more technologically advanced.

  18. Looking over the more recent comments for OneDrive (2017) I am happy to say I am not experiencing the issues a lot of users/former users are complaining about (knock wood) – I have the 1tb Office Online subscription (it is honestly worth the 10 bucks a month for me – I use Office a LOT on a LOT of devices from Mac to Android to Windows) – and with 3 Windows laptops (running 7 & 10) a Yosemite mac, several Android phones and tablets – for the most part the accessing, up & downloading of files/folders works very well. Office creations opened and edited across these platforms have (so far) survived with no damage or unwanted alteration. In fact, my only real issue is that on a couple of devices, the sync seems to have a significant time-lag (sometimes several hours) between actual drop and accessibility from another device, but only with those 2, leading me to wonder if it is a device issue as opposed to a OneDrive issue. My dl/ul times are SMOKING compared to the ones mentioned in this article as well.
    I do agree that it really sucks that MS decided NOT to grandfather-in the users who already had accounts at 15gb when they rolled back the allotted free space to 5gb – it would have been a nice “thank you” to let them keep that 10gb for hanging in with them as OneDrive evolved.
    Online “cloud” storage is a little spooky, no matter who you get it from, if your stuff is “out there” somewhere, there is always a risk factor that someone else can find a way in – data loss is also a real morsel to chew, what if the internet went down for days, or even longer- and your stuff was in some “cloud” (any “cloud”) and out of your reach? Yikes, right? So I do keep a physical external backup of my stuff.
    All in all, though – I think OneDrive is pretty darn good, and the integration of device platforms, Office access from all those platforms, reliability (at least from my setup) works well. I’m content.

  19. This is the most HORRIBLE cloud drive or all! Only syncs 70% of files because of various “problems” the no other cloud drive I’ve ever used has ever had. Stupid things like there being a space in the beginning of the title have to be changed – which is a major issue when uploading large folders full of files. Also, the Mac App is half broken. It’s easier to just open the folder in Finder because when u do it through the menu bar it only takes you to the parent folder- adding unnecessary steps! I could go on but I’m so done with this app.

  20. Would be great if it worked. Unfortunately, I uploaded all my files assuming I’d be able to access them while on a business trip & wasn’t able to. At all. No one I asked knew how to use it either, and one even said they’d tried & could never get it to work. So, not real thrilled with this. Also not seeing where to leave a star rating on here…..

  21. I do not like the one drive. I have tried to cancel and go back to using my excel and word that was downloaded to my Mac. Its horrible I can not get rid of it… I have not used it since 2016 and its still causing me problems with my reg word and excel.

  22. This is unbelievable . Do not buy this product… it is horrible. You can not get rid of it once you have signed up for it without losing all of your excel and word programs. I had bought the word program and had it downloaded to my Mac prior to purchasing the one drive.. The one drive will not let me work in excel unless I renew my subscription. I have tried to get rid of it since I purchased it. This was in the middle of 2016. I have emailed them numerous times and never get any response. I really need help with this….

  23. We were given 5GB “free space” on OneDrive. I didn’t ask for it, it just appeared and began syncing our information. When it ran out of space, we received constant notices that we need to pay for more space. Apparently at some point the “free space” moved up to 15GB and now it is going back down to 5 GB! So we are getting emails that tell us that our information will be frozen unless we pay them! I don’t see a lot of difference between this scam and computer hijackers who demand you pay them in order to get your computer back.

  24. You have to be careful because Iost all of the data I had. I utilized the 15 gb free storage. Then they only gave 5gb and I lost that data and more because I didn’t renew the package 365. I’m not sure who idea was to downgrade from 15gb of free to 5, but you might as well as have an external drive to keep your data safe. Microsoft failed. I had trouble downloading to onedrive, it was trying to capture my old account instead of the new one. I went around in circles. Mocrosoft failed. I’m still having problems with the office package I paid for office 2016 because I’m being kicked out. It’s not accepting my key code the next time I log in. too many problems!

  25. Microsoft has deleted my OneDrive account, as they said “due to my inactivity” with out any prior notice, although I have been singing in daily……………….?!
    All my info, research, resume, photos and etc has been lost and, now can not be retrieved?!
    WHY ARE WE BUYING MICROSOFT?

  26. I have loved using OneDrive for years now. But recently I have had an issue where when my files try to sync, OneDrive doesn’t recognize my files being the same and then starts moving everything into a new folder. Then repeats the process over and over again. Any links for sharing no longer work. And the only help now is via email from a country on the other side of the planet. I only get emails around midnight. And they send me steps that don’t correspond to my computer screen. I have contacted Microsoft as many ways as possible and so far all I get is the only way to get support is through email. Looks like I’m back to Dropbox. And an Apple next time?

  27. I needed OneDrive because it was the only way a friend had to get me photo – I signed up believing it was easy to cancel. Not. Password reset wouldn’t send me email or call. Couldn’t get in. Support said they’d send me access in another 30-days (wait for us to charge you another month). POS design to fraudulently keep you subscribed.

  28. Holy crap what a mess this is. It wouldn’t be so bad if I had not been steered toward a smaller storage laptop because “YOU GET A TERRABITE IN THE CLOUD WITH OFFICE 365.” One of my overarching goals was to copy my 125 GB of music to the cloud for safekeeping (and gee, maybe even stream from the cloud when I am not home….is that so hard? Apparently yes. I missed the halcyon days of the Groove App). Yes, I know I can do it on the laptop, but I really don’t want my laptop to be my MP3 player.

    Anyway, after spending a few days uploading said music and files to the cloud I thought maybe I could at least sync itunes from there. Colossal mistake as it took as long to do that as it did to upload everything to the cloud. I could not understand why it was taking so long because I thought it just imported the file paths. No, it was making a whole extra copy of my music on my hard drive (yes, and I unchecked that box).

    I was hoping to have two libraries…one directing to OneDrive and the other to my external. Well, I had it all working fine on the external, but doing this EFFED it all up good and proper (I thought that by creating a new library it was possible to store the links to both locations….NOOOOOOO).

    Anyway, I left it running over night because I did not want to stop it (because it completely rearranged all my cloud folders so much so that until it finished I thought it deleted most of my library). Thankfully that did not happen. But while searching music folders for what could possibly be taking up all the space on my laptop, I finally found it under “MY Name, One Drive.”

    Then I tried to delete everything but it kept popping up like in a giant game of whack a mole until I got rid of the cloud based and local garbage files (and it placed a crapton of stuff into the onedrive recycle bin).

    Oh my god what a mess!!!!

    Here is my question, if I wanted local music on my drive I would have gotten a bigger computer!!! If you don’t select Music as an accessible folder, you can’t see it to drag to it.

    So the only option I have no to keeep 125 GB of music from incessently downloading/syncing is to Unlink OneDrive. And get this. It is super buggy when I try to upload via the web based interface (crashing freezing etc.)

    What I am left with is a copy of my music in the cloud (which is good if my entire house burns down), but I can’t do a damn thing with it and I have to manually integrate files that I add to my external hard drive, one at a time (or a folder at a time since there is no way to just sync only the new stuff without a massive time suck).

    So that is my frustrating story. If I want to actually listen to my music via streaming I have to move it to another cloud service…. I think.

    And if there are typos too bad. I ranted out this screed in less than a few minutes and I couldn’t be bothered to proofread.

  29. OneDrive is a disappointment. It is slow – 30GB takes four days to sync. It skips files that can not be copied for whatever reason. Microsoft does not have solutions to fix these issues soon. If your sense of urgency is higher than Microsoft’s, then go somewhere else.

  30. OneDrive User Rating

    How did you work out OneDrive is encrypted at rest? I can’t find any documentation on the Microsoft site and email conversations with OneDrive support are vague – they just say we’re preparing documentation.

    The description Cloudwards provides sounds like a cut and paste from the OneDrive for Business encryption pages that runs on Sharepoint. A reference to your source would be appreciated to provide me and others confidence that OneDrive is secure.

    1. Cloudwards.net - Chief Editor

      In an earlier version if this review we had confirmation from a support rep that OneDrive did not encrypt at rest. However, after several email conversations with sales reps and engineers, we can confirm it does now, a few months later. There’s not much more we, as journalists, can do at this point. If encryption is a major worry for you, we recommend you use Boxcryptor to encrypt your files yourself. https://www.cloudwards.net/boxcryptor/

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OneDrive Review

A good, fast service that drops a few balls.

OneDrive is Microsoft's entry into the big, bad world of cloud storage, and the behemoth from Redmond has gone in with guns blazing. Offering integration with Office as well as many other apps, plus a decent pricing plan, it seems very little stands in OneDrive's way. Or does it?
Starts from$ 199per month for 50 GB
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