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NordPass Review

NordVPN, a leading VPN provider, recently announced its password manager, NordPass. In this review, we take it through its very first paces to see what it can do. Join us for this full NordPass review.

Jacob RoachMax Pitchkites
By Jacob Roach (Writer) & Max Pitchkites (Writer)
— Last Updated: 2022-05-18T01:54:58+00:00
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NordVPN has been at the top of the VPN market for a long time now, ranking highly in our VPN comparisons. Then in 2019, the ambitious Nord Security released a password manager called NordPass. We’ll cover this password manager’s latest developments in our NordPass review below.

Key Takeaways:

  • Information stored by NordPass includes passwords, credit cards, secure notes and personal information.
  • Instead of the industry standard AES-256 encryption, NordPass uses XChaCha20 encryption.
  • NordPass allows its users to securely share encrypted data with each other. Without encryption, hackers could intercept this data.

Nord Security proved its commitment to strong security with NordVPN and continues to innovate security features with NordPass. The password manager delivers solid security by using a unique encryption algorithm that allows for fast and secure password sharing, so there’s a lot to like about this application. 

However, NordPass is limited in some other areas, as we’ll discuss in greater detail in this article. Keep reading for the full review and how it compares to other password managers.

NordPass Video Review

  • 05/18/2022 Facts checked

    Rewrote the article, including updated pricing info and new features.

  • NordPass is a secure application that adheres to a zero-knowledge security model and uses XChaCha20 encryption. There is no way for the company to see your passwords or leak them in a data breach because they don’t have access to your private data in the first place.

  • No, NordPass is a separate product from NordVPN.

  • Yes, NordPass is a simple application that anyone can use with ease.

  • NordPass is a secure password manager application, and NordVPN is a virtual private network. The former stores your passwords in an encrypted format, while the latter encrypts and hides your internet connection.

NordPass Review: Alternatives

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    $2.99 / month (All Plans)
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    $0.83 / month (All Plans)
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    $1.99 / month (All Plans)
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    $4.99 / month (save 23%) (All Plans)
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    $3 / month (All Plans)

NordPass: Strengths & Weaknesses

Pros:

  • Encrypted sharing
  • Unlimited password storage
  • XChaCha20 encryption
  • Low price
  • Multi-factor authentication
  • Auto sync across devices

Cons:

  • Only stores 4 types of data
  • Basic password health assessment

Features

80 % – Good

NordVPN had few features when it was first launched in 2019 and has had some time to catch up since then. However, its young age is still evident. NordPass is a good basic password manager with affordable pricing, but it’s still not as full-featured as most of its big-brand competitors.

nordpass password manager app
The NordPass app for desktop has all the information you need to get started storing passwords securely.

The NordPass app gives you the option to securely store passwords, notes, credit card details and personal information. The “personal information” category is a relatively new addition and certainly a welcome one, as it allows you to safely record and autofill the names, addresses and email addresses of people in your address book.

We would like to see support for more categories of information in the future, like bank account credentials and passport info, but LastPass covers everything a good password manager needs.

nordpass credit card
The ability to autofill credit card details from your password manager makes online shopping a quick and seamless experience.

Storing passwords in NordPass is easy. Just click “add item” to record information for one of the four categories and select “password.” The following menu displays fields for a title, your password, email or username, the relevant website and an optional notes field.

Nordpass password
Your login details will appear in a vertical list in the NordPass app. The password health assessment will let you know if you have any weak passwords.

From here you can sort your existing passwords into folders or create new folders. NordPass will let you know if your password is a strong or a weak one. However, it doesn’t provide a detailed health score like many other password managers — its assessment is limited to “weak,” “moderate” and “strong.”

Whether you choose to use the NordPass mobile app or the desktop app, NordPass automatically syncs all your passwords across multiple devices. The NordPass mobile apps are available for Android and iOS devices.

NordPass Password Generator

A password manager wouldn’t be complete with a password generator. In the bottom-left corner of the app under “tools” you will find a password generator that’s available for both premium and free users. The password generator will produce strong credentials according to the specifications you set for password length and the type of characters that should be included. 

NordPass offers you the option to create two types of passwords: one consisting of a string of random characters, and the other consisting of full words. The character-based password option allows the user to specify the number of characters in the password and whether the password should contain special characters, numbers or capital letters.

The word-based password setting lets you choose a password length of three to 10 words. You can choose to separate the words with spaces, hyphens, periods, underscores or commas. As with the character-based option, you can choose whether or not the password should include capital letters or numbers.

The password generator displays a password health rating for each password created. It will tell you if your password is weak, moderate or strong, but again, it doesn’t give a detailed numerical score like other password managers do.

Nordpass password generator
NordPass offers users a wide range of options when creating new passwords.

Encrypted Sharing

NordPass keeps your passwords secure not only at rest, but also in transit. With the application’s sharing feature, you have the ability to send encrypted passwords to other NordPass users so no one — not even Nord Security itself — can view your most sensitive data. 

Without end-to-end encryption, sharing passwords through insecure applications can expose your credentials to online threats such as man-in-the-middle attacks.

We’ll cover NordPass’s encryption in greater detail in the security section below. We suggest reading our description of encryption if you aren’t up to speed on what encryption is and what it does.

Limited Access

NordPass offers a lot of control over how much information you expose when sharing data with other users. You can grant the recipient full access to give them complete freedom to view, edit and use the encrypted information, or you can grant a limited range of permissions.

With limited access, you can disable editing and black out the password while still granting access to the password. This means you can let someone else autofill your password in their browser without letting that person actually see it. Access is granted, but only for the length of time you specify.

Conversely, you can make someone else the owner of a given item. Making another user an owner will not only grant them full access to view and edit the assigned item, but also revoke permissions from other users. Use this feature with caution.

NordPass Browser Extension

The browser extension is pretty basic. With the extension you can access your passwords without opening the desktop app and autofill passwords directly in your browser. Beyond that, it doesn’t do much else. Browser extensions are available for Chrome, Firefox, Edge, Brave, Opera and Safari.

nordpass browser extension
The NordPass password manager makes browser extensions for Chromium-based browsers as well as Safari.

Data Breach Scanner

Data breach monitoring is one of the cornerstones of a good password manager, and NordPass doesn’t skip out on it. Near the bottom of the sidebar in the desktop app under “tools” is a data breach scanner, which will check all of your saved email addresses against a database of known data breaches.

If NordPass detects any compromised passwords, simply click on the affected email address to see a list of the websites that have spilled your login credentials. NordPass organizes the websites into categories of “high priority” and “low priority” so you can see which ones require the most urgent attention.

nordpass data breach scanner
The NordPass data breach scanner checks your email address against a database of known data leaks and alerts you to any compromised passwords you may have.

Multi-Factor Authentication

Enabling multi-factor authentication (MFA) will fortify your account’s security even more. NordPass gives users a selection of authenticator apps, such as Google Authenticator, Authy, Microsoft Authenticator, as well as the option to add another.

Alternatively, you can establish MFA with a USB or your smartphone’s security key. NordPass recommends setting up an authenticator app before enabling a security key in order to avoid getting locked out of your account, as security keys don’t always work on all networks.

Pricing

90 % – Excellent

NordPass may not have the most features, but its affordable pricing plans gives it a major advantage over many other password managers. You have a choice between using the free version, upgrading to the NordPass Premium plan or using the Family plan.

The free version doubles as a free trial of the Premium plan for the first 30 days. After the 30 days are up, you lose access to the premium features such as sharing, emergency access, password health and data breach monitoring. 

As discussed above, the password health feature lacks detailed analysis, but losing the other premium features would be a greater loss. The free version is good enough to make it on our free password managers list, but it’s not at the top.

NordPass Premium plan subscriptions begin at $1.49 per month, down from the previous price of $3 per month. All premium features are included in this plan for a single user. The Family plan, priced at $4.99 per month, offers all premium features for up to six users. Both the NordPass Premium and Family plans come with a 30-day money-back guarantee.

NordPass Business Plans

There are three additional plans for businesses: NordPass Business, NordPass Enterprise and NordPass Managed Service Providers. In order to sign up for these plans, you must have an email address hosted on a valid business domain.

nordpass business
Sign up for a business plan to set password policies for your entire organization.

NordPass Business and NordPass MSP have everything included in the Premium plan, plus managerial capabilities. These include setting company-wide password policies, managing all employees’ passwords from a single dashboard and integration with Google Workspace single sign-on (SSO).

NordPass Enterprise subscribers get all of the above, as well as SSO with Active Directory Federation Services (ADFS). ADFS extends the security of SSO to allow secure access to all resources in an organization’s active directory, including those located outside the company’s own systems.

Free
  • : Data import, All core features, Unlimited storage
Premium
  • : All core features, Unlimited storage, Sync up to 6 devices, Item sharing

Ease of Use

90 % – Excellent

Creating a NordPass account follows the standard pattern for any other web service. If you’re using a desktop computer, go to the NordPass website download page and download the relevant executable file. 

Launching the executable will bring up a window that will prompt you to enter your email address and create a master password. Your NordPass account will be up and running in no time and you will be able to securely store your personal data right away.

nordpass master password
Make your master password as strong as possible. Every other password you save is protected by it.

NordPass has added many more organizational tools since its launch. You can store passwords, credit card data, secure notes and personal data in NordPass and sort them into folders. You can write notes for every item saved in the application in case you need more organizational clarity.

As we discussed above, the four categories of information provided by NordPass should cover most kinds of data for most users, but we find it a little restrictive when we have to imperfectly fit another type of data into one of the four predetermined categories. At any rate, NordPass is a password manager, and the password storage is the most important thing to keep organized.

Importing and Exporting Data

NordPass lets you import and export passwords. On the import menu are a selection of browsers and password managers to import passwords from. This includes 11 password managers and five browsers, plus the option to add other browsers. 

NordPass supports major password manager players like 1Password, Dashlane, Bitwarden and several others. The supported browsers include Chrome and four other Chromium-based browsers, but not Safari.

nordpass import
NordPass accepts passwords imported from a CSV file. Chromium-based browsers are natively supported, but there is no support for Safari.

NordPass accepts imported credentials in the form of CSV files. All of the supported browsers and password managers are capable of exporting browser data as CSV files. Exporting data works the same way, as NordPass will save all of your NordPass data as a CSV file that you can then import into another password manager.

NordPass provides guides for importing and exporting your data if you’re looking for more detailed instructions.

Security

100 % – Excellent

It’s no surprise that the maker of a popular VPN service has taken care to make its password manager as secure as possible. Most password managers encrypt their users’ passwords with AES-256 encryption to protect them against both hackers and from the company itself. Everything in your password vault is for your eyes only.

XChaCha20 Encryption

While AES-256 is the industry standard for encryption algorithms, NordPass decided to protect its users with XChaCha20 instead, likely because it’s a faster and simpler protocol than AES-256. 

AES needs special hardware acceleration to run smoothly, whereas XChaCha20 runs fast on software alone. This means older devices without built-in hardware acceleration support will run slowly if an application is encrypting data with AES. 

NordPass explains that the benefits of XChaCha20 are becoming more widely recognized and will eventually eclipse AES-256.

Zero-Knowledge

NordPass adheres to a zero-knowledge security model. This means the company doesn’t have access to your master password or anything stored in your encrypted password vault. 

The company only sees a hashed result when you log in with your master password. Additionally, because all of your data is saved and encrypted locally, there is nothing on NordPass’ servers to be leaked in the event of a data breach.

Even the strongest passwords can be compromised if a hacker leaks them onto the internet, but a company’s security failures are out of its users’ control. NordPass was wise to keep all customer data off its servers in the event malicious actors break into their systems, although we haven’t seen any reports of Nord Security suffering from a data breach.

Biometric Authentication

Cybercriminals are always finding ways to steal passwords, but no one else has your fingerprints. You can take your security to the next level with biometric authentication on the NordPass mobile app. 

Smartphones with support for fingerprint readers can be configured to secure your NordPass account with your fingerprint in combination with your master password. You will need your master password to enable touch ID on your device.

Customer Support

70 % – Decent

The NordPass team has thoroughly documented their app as you can see on the NordPass support website. There are dozens of articles on numerous subjects ranging from account setup, troubleshooting guides, billing information and information specific to Nordpass Business, Enterprise and Managed Service Provider subscribers.

nordpass support
There may not be a support hotline you can call, but the thorough support documentation should help with most of your technical problems.

So far, NordPass doesn’t have a customer support service hotline, but you can describe your problem to the support team via email. There is also the option of speaking with the support team through a chat box in the bottom-right corner of the NordPass help center web page. However, at the time of writing, we were unable to get the chat support function to work.

The Verdict

NordPass started out in 2019 without much to offer, but it’s added a lot of value since then. It’s not quite as robust as other password managers, but there’s still a lot to admire about NordPass.

Its next-generation encryption will satisfy security enthusiasts, as will its limited access sharing options. It may be a new service that still needs to prove itself, but its improvement over the past year is a good sign that it’s on the right track.

What do you think of NordPass? Is its Premium subscription plan worth it, or do you prefer the free version? Let us know what you think about NordPass in the comments below. As always, thank you for reading.

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9 thoughts on “NordPass”

  1. Would be great if it could archive older, no longer used log in accounts and passwords in a way that doesn’t clutter up the active log in accounts and passwords. Often times it is helpful to keep obsolete login account information after an account is closed or cancelled, but they should not clutter then active list. I have not found any password managers that do this.

    Reply
  2. When I first heard of Nordpass I thought it was a joke. It’s not. They seriously expect you to get this free app and put all your banking info and everything in ‘the vault’ and they promise to keep it safe. Hey Nordpass why don’t you give me your company CC info. I’ll keep it safe I promise. If you are actually dumb enough to fall for this obvious blatant scam you might deserve to be hacked. Or pay $2.49 so Nordpass can fling your data somewhere ‘in the cloud’ maybe India somewhere. I also have password software. Send me all your passwords I swear they’ll be safe. I feel bad that I ever bought your product.

    Reply
    1. Hi Paige, what do you use then, do you remember all your codes or do you just have the same password for everything. 🙂

      Reply
  3. what does “errors”:{“code”:2060,”message”:”OAuth attempt not found” mean. When I try to login into Nord Account, this is what I get.

    Reply
  4. Just trying it as a replacement for LastPass which has been getting less helpful over time (constantly failing to properly load fields, especially on sites that use a two-page login approach). The lack of organization is annoying, but not a killer, but the lack of 2-factor support like Yubikey is. Also, the lack of form filling, like addresses and such is also annoying, but frankly Chrome does a pretty good job of that all by itself.

    Reply
    1. But Chrome is not as safe as Nordpass I guess. Yubikey implementation is on it’s way and for now yubikey authenticator is good enough.

      Reply
  5. very good but has a few issues
    This product is very clean, nice interface and functions very well
    I like it over LastPass, bit warden, etc

    but, It has a few issues:
    – I don’t think it stores previous passwords
    – I created a secure note but it kept closing on me as I typed, thereby making me retype the information a few times
    – I tried importing logins from another password manager but only 75% of them imported. I had to type the rest….ugh

    aside from these issues, I like it a lot

    Reply
  6. Your review is bias. You criticize Nordpass password manager for not allowing information such as bank account or passport data storage. It’s a password manager; not a lazy hands data entry manager.

    Reply
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