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Visit Internxt
  • Useful stand-alone tools
  • Included backup service
  • Competitive lifetime plans

Internxt Review

Internxt is known as a secure cloud storage solution that prioritizes user privacy. Despite these positives, Internxt is not for everyone, given its slow speeds and limited features. Our Internxt review will help you decide if it meets your needs.

Jason Stagnitto
By Jason Stagnitto (Writer)
— Last Updated: 2024-06-20T12:01:48+00:00 Facts checked by Alison Spedale
Key Takeaways: What Is Internxt & Is It Good to Use?
  • Internxt has zero-knowledge encryption for all account types, which effectively protects your data from unauthorized access.
  • Customers looking for a feature-rich cloud storage experience may find Internxt lacking.
  • Internxt has individual and lifetime plans. However, it does not offer plans that support multiple users, such as families or businesses.

Facts & Expert Analysis About Internxt:

  • New kid on the block: Internxt has not been around for very long. The company came into existence in 2017 1 and first launched its cloud storage service in 2020.
  • Open book: Internxt is built on open-source software, which provides a level of transparency unmatched by private companies that do not reveal their program code. Anyone who cares to take a look at how Internxt is built can do so.
  • Distributed Storage: Internxt is unique among major cloud storage providers in how it stores users’ files. Instead of placing the entire file on a single data farm, Internxt hosts a large distributed network of servers. When a file is uploaded, it’s broken up into tiny pieces and scattered across the network, making it practically impossible to retrieve any data on Internxt’s end.
200GB – 10TB$0.83 / month
(save 24%) (All Plans)

Internxt is advertised as an alternative to the big cloud storage names, such as Google and Dropbox, and puts your data privacy at the core of its operations. By all accounts, Internxt is a secure and private service. However, as you will see in our Internxt review, it is not the best fit for everyone.

Perhaps the main element holding Internxt back is that it struggles to compete with the best cloud storage providers in terms of features and functionality. Internxt is easy enough to use, but its overall transfer speeds might be reason enough to turn potential customers away. Read on to see what Internxt has to offer.

  • 11/02/2022

    Rewrote the review to evaluate its new features, interface and performance results.

  • 10/22/2023

    Rewrote the article to account for Internxt’s new pricing structure, speeds and features.

  • 01/11/2024

    Updated the review to reflect changes in Internxt’s pricing; many plans increased in price and Internxt now offers monthly and annual plans for 5TB and 10TB plans, which were previously reserved for lifetime plans only.

  • 06/19/2024 Facts checked

    This article was rewritten to include updated pricing, current speeds and any new features.

What Is Internxt Cloud Storage & Who Is It For?

Internxt is an open-source cloud storage provider based in Spain. Founded in 2020, Internxt offers strong security and zero-knowledge encryption, making it a good choice for those who value personal data privacy. 

  • Release date: 2020
  • Developer: Internxt
  • Platforms: Web, desktop and mobile
  • Operating systems: Mac, Windows, Linux, iOS and Android
  • Notable features: File sharing, WebDAV and command-line interface
  • Pricing: 200GB for $10 per year; lifetime access to 2TB for $171
Jason Stagnitto

The Cloudwards Expert Opinion

Jason Stagnitto is a writer for Cloudwards. His writing and research for Cloudwards focus largely on cloud storage and online backup.

Internxt is a solid choice if you are looking for a secure and private cloud storage service with zero-knowledge encryption. There are better choices for privacy and security, like Sync.com, as you get more for your money. Additionally, families and businesses are also out of luck, as Internxt currently does not have plans to support them.

Internxt Pros & Cons

200GB – 10TB$0.83 / month
(save 24%) (All Plans)

Pros:

  • Easy to use
  • Backup features
  • Private encryption
  • Good free storage
  • Command line interface

Cons:

  • Limited features
  • Very slow speeds
  • Not good for collaboration

Internxt Alternatives

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    1TB – Unlimited GB$6 / month(All Plans)
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    100GB – 3TB$2.99 / month(save 40%)(All Plans) 14-days money-back guarantee
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    100GB – 30TB$1.67 / month(save 16%)(All Plans)
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    2TB – 5TB$9.99 / month(save 16%)(All Plans)
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    2TB – 100TB$9.06 / month(save 16%)(All Plans)
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    30GB – 5TB$6 / month(save 16%)(All Plans)
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    200GB – 10TB$0.83 / month(save 24%)(All Plans)
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    100GB – 6TB$1.67 / month(save 16%)(All Plans)
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    10GB – 20TB$0.50 / month(All Plans)
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    100GB – 10TB$0.83 / month(save 17%)(All Plans) 14-days money-back guarantee
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    Unlimited GB$4.17 / month(save 16%)(All Plans)
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    100GB – 30TB$1.67 / month(save 16%)(All Plans)
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    1TB – 2TB$8.25 / month(save 17%)(All Plans)
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    1GB – 100GB$1.50 / month(All Plans)
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    1TB – 2TB$8.33 / month(save 16%)(All Plans) 15-days money-back guarantee
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    500GB – 2TB$7.08 / month(save 11%)(All Plans)
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    500GB – 2TB$2.99 / month(save 62%)(All Plans) 30-days money-back guarantee
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  21. 21
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    10GB – 1TB$1.67 / month(All Plans)
    Review
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    100GB – 5TB$9.17 / month(All Plans)
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    1TB – 10TB$8.25 / month(All Plans)
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    10GB – 500GB$5.83 / month(All Plans)
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    100GB – 3TB$1.30 / month(save 18%)(All Plans)
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    Review
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    100GB – 5TB$1.67 / month(save 33%)(All Plans)
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    50GB – 1TB$3 / month(All Plans)
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    1TB – 100TB$3.75 / month(save 25%)(All Plans)
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    100GB – 10TB$0.93 / month(save 16%)(All Plans)
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    75GB – 1TB$7.61 / month(save 28%)(All Plans)
    Review

Features: What Can Internxt Do?

75 % – Good

Internxt does everything you’d expect of a cloud storage solution, as it syncs your files and lets you share items with others. Aside from these core functions, Internxt’s features are kind of sparse. New elements include support for WebDAV and the command line interface. Internxt also has a few standalone tools that don’t require an account.

File Previews

Internxt supports file previews for most file types in the web browser. These include PDFs, Word docs, and images. There does also seem to be support for audio and video files. However, during our testing, we’d see a preview load and then run into an error, or the file preview would not end up loading. We tried with .mp3 and. MOV file types.

internxt file preview
You can preview several file types while accessing
your account from the web interface.

Internxt cannot load a preview for many common file types. Excel, Google Sheets and Google Docs are a few examples. Apple apps like Pages are also not supported by file preview, nor are presentation programs like PowerPoint. When it does work, file preview is a nice feature to have because you can share from it.

File Versioning & Size

Internxt is one of the few cloud storage providers that does not have file versioning, even with its paid plans. This means that any changes you make to a file can’t be reverted. Without file versioning, if you make a mistake or lose a file, you can’t retrieve an earlier version stored with Internxt.

Internxt also has a few file size limits based on how access your account. For the desktop app on a Mac, you can upload and download file sizes up to 20GB. The max size using the web app is also 20 GB. The Windows limit is 10GB. Mobile devices and the command line interface (CLI) have a limit of 5GB.

WebDAV & CLI

Internxt recently added support that lets you manage your account with the CLI on your computer through a WebDAV client. The WebDAV client manages your account files when you use the Internxt CLI. These tools aren’t required, but you can use a CLI to manage folders and files with Internxt.

internxt webdav
You can manage your Internxt storage account using
a WebDAV client and the CLI.

A bit of setup is required before you use the CLI to upload, download or move files. You must download the Internxt CLI using the node package manager (npm). Once you’ve installed the CLI, you can use one of the following WebDAV clients:

  • CyberDuck
  • Transmit
  • Cadaver
  • Finder

For more information on how to install and use these tools, check out Internxt’s GitHub page.

Internxt Backup

Currently only available on Mac through the desktop app, the backup feature lets you make copies of your folders and files. This process is different from file sync, as data is only captured at the time the backup is run. The backup tool is a nice feature, but it is not a replacement for a dedicated backup service.

internxt backup
Data you protect with Internxt’s backup feature doesn’t
count against your storage space.

The backup feature allows you to choose which folders to back up. Additionally, during our testing, nothing we backed up to Internxt counted against our account’s total storage capacity. Unlimited backup space is a great benefit. However, we were unable to set a backup schedule or frequency despite Internxt’s help guide indicating that those are options.

Standalone Tools

Internxt has several tools you can use without needing to create an account. Though technically they are not features of the cloud storage service, it’s worth going over what they can do. All the free tools can be found in the footer of Internxt’s web pages.

internxt send
Internxt Send lets you upload files and send encrypted data
to anyone without needing an account.

Internxt Send is a large file transfer app. It advertises having no size limits, but the fine print indicates a 5GB limit. Simply upload a folder or file and decide how you want to send it. You can create a link to share or send files directly to multiple email addresses. Internxt Send uses Internxt’s security and encryption protocols, making it one of the safer transfer tools.

Internxt also offers a number of other free, niche tools, such as a byte converter, temporary email and a password checker. You can also scan files for viruses or generate a password. None of these tools are must-haves, but anyone can use them for free.

Internxt Features Overview

200GB – 10TB$0.83 / month(All Plans)
Review
Sync
Sync Folder
Block-Level Sync
Selective Sync
Bandwidth management
Sync Any Folder
File Sharing
File Link Sharing
Link Passwords
Link Expiry Dates
Folder Sharing
Folder Permissions
Link Download Limits
Upload Links
Productivity
File Previews
Edit Files
In-App Collaboration
Office Online
Google Docs
Notes App
Media Playback
Mobile Apps
Deleted File Retention
Versioning
WebDAV
Security
At-Rest Encryption
In-Transit Encryption
Encryption ProtocolAES 256-bit
Zero Knowledge
Two-Factor Authentication
Server LocationEU
Support
24/7 Support
Live Chat Support
Telephone Support
Email Support
User Forum
Knowledgebase
Misc
Free Plan

User-Friendliness & Hands-On Testing

75 % – Good

Internxt is easy to use and has a clear interface on the web and mobile apps. The desktop app has little beyond a sync folder and menu icon, giving it a minimalist appeal. Internxt doesn’t let you change much about the interface, but you can choose between light and dark mode.

internxt account
The web interface provides a clean and straightforward experience.

The web app has a standard left-hand sidebar for account navigation. Note that the “desktop” option is to download the app, not to access it. The settings menu has basic information about your account, mostly regarding billing and plans. In the security tab, you can change your password, set up two-factor authentication or download your backup key.

Internxt on Desktop: macOS & Windows Apps

Internxt has a desktop app for Mac, Windows and Linux. Once you download the desktop app, opening it takes you back to a web browser to log in. Once you successfully log in, you can use the desktop app. 

internxt desktop apps
There is little visual or functional difference between the
Mac and Windows desktop apps.

The desktop app is a virtual drive, which means it syncs files without taking up hard disk space. However, it could be more intuitive. The app failed to install a local sync folder while we were testing it on a Mac. We had to restart the machine for it to show up. The app worked fine on Windows.

Overall, there isn’t too much to the desktop app. You can add or remove content from the sync folder. Items you add from the web app are online-only by default. However, when you add folders or files directly to the sync app, they become available offline. You can change this by right-clicking on the item.

internxt ios
Internxt’s mobile app for iOS looks and functions much like the web interface. Notably, there’s no option for automatic camera uploads.

The desktop app offers relatively few customization options, but you can manage backups in the preferences section. Unfortunately, you can’t share folders or files from the desktop app.

Using Internxt’s CLI & WebDAV

Once you download and install the Internxt CLI and a WebDAV client, you can use your preferred CLI to manage your account. There are several commands you can use, but if you’re unfamiliar with how to use commands and arguments in a CLI, you’ll likely encounter a bit of a learning curve. However, using the CLI isn’t too difficult once you get the hang of it.

internxt cli interface
You can use the CLI to upload and download files,
move multiple files or delete items.

You will need the ID number of any folder or file you want to work with while using the Internxt CLI. You can retrieve this information using the “list” command. Once you have the ID number, you can use other commands, like “move” or “trash.” You can also upload files by providing the path on your system and the folder ID in your Internxt account.

Internxt on Mobile: Android & iOS Apps

The mobile app is easy to use and lets you share folders and files. It also has an option to upload images and take photos, which upload automatically. However, there are very few settings options. For example, there is no option to automatically upload images. In the security tab, you can set up face ID, enable two-factor authentication or change your password.

Internxt Pricing: How Much Does Internxt Cost?

85 % – Very Good

Internxt’s prices are competitive, especially compared to other cloud providers focusing on privacy. The generous free plan lets you try Internxt risk-free. You will generally select a plan based on storage capacity, as the features are the same across all plans. Additionally, there is a 30-day money-back guarantee.

Internxt Free Cloud Storage Plan

As of June 2024, Internxt offers only 1GB of free storage. That’s a pittance compared to most other cloud services (even a pricey service like Dropbox offers 2GB free). It used to be that you can upgrade your free plan to 10GB by performing a few micro-tasks, but that is no longer the case, unfortunately.

Pricing Plan Breakdown

Internxt paid plans start at 200GB and cost $10 annually, or $1.10 per month. The next plan offers 2TB for $24 per year or $2 per month. Internxt’s highest storage capacity is 5TB for $46 per year or $4.60 per month.

Those looking for lifetime plans are in luck, as Internxt has three options. The first plan provides 2TB for a one-time cost of $171, the second has 5TB for $400 and the third offers 10TB for $600. Lifetime plans offer the best overall value if you stay with the cloud storage solution long enough to see a return on your investment.

Business users will have to look elsewhere, as Internxt currently does not offer business plans. However, the website does have a business section on the pricing page that indicates business plans could be available sometime in the future.

Internxt Speed

90 % – Excellent

In our previous speed tests in 2021, 2022 and 2023, Internxt was among the slowest cloud services we’ve seen. However, we saw gradual improvement over this time, especially for upload speeds.

For this review, Internxt showed incredible improvements in both upload and download speeds. We must note, in particular, the improved upload speeds. Previously it averaged over forty-nine minutes. Now, that time is just over seven minutes.

Download speeds also were faster than when we tested Internxt before. However, the improvements were marginal.

Internxt Speed Test Results

Upload Speeds

1st Test2nd TestAverage Speed
Uploads07:4307:4007:42

Download Speeds

1st Test2nd TestAverage Speed
Downloads8:5910:3509:47
Notes From the Lab: Our Detailed Speed Analysis

When we test a service’s speeds, we use a virtual server located in Dublin, Ireland, with speeds capped at 100 Mbps for consistency. We upload and download 5GB of data twice to arrive at our average speed results.

Overall, Internxt’s speed results are impressive, especially for a service that implements such heavy-duty encryption.

File Sharing & Syncing

60 % – Fair

File syncing and sharing with Internxt is about as basic as it gets. Folders and files that you upload or drag and drop into your account sync across your devices. File sharing follows a similar path. You can share with a link or via email, but that’s about it.

File Sharing Options

File sharing works well enough; you can create a link to share a folder or file using an email address. You can determine the level of access recipients get by choosing between “editor” and “viewer.”

internxt sharing
File sharing is a standard experience, but you can add a password even with a free account.

When you share with an email invite or a link, you can add a password for another layer of protection. When you use a link, the only option is to copy it. However, files shared through your account are encrypted by default before sending.

During our testing, sharing files was a hassle. When we shared a link, the recipient received a message indicating the file was no longer available. Using an email wasn’t much better, as the app never ended up sending the invite. Upon refreshing, Internxt indicated that the item had been shared, but the recipient never received an email to access the file.

File Syncing Options

As a cloud storage solution, file sync is the baseline. However, without additional features, account holders don’t have as much flexibility and control over what is synced and how. With Internxt, you can choose to keep a folder of files in the cloud or downloaded on your device.

Internxt does not support selective sync, so you can’t pick and choose which folders and files are included in your account. However, Internxt plans to implement this feature at some point. It also doesn’t support block-level or differential sync. Without these functionalities, entire files are downloaded and uploaded even if you only make small changes to them.

Security: Is Internxt Safe?

95 % – Excellent

Internxt cloud storage is one of the safer and more secure options. It has end-to-end, client-side encryption, which means data is encrypted before it is sent from your device to your Internxt account. User security is one of Internxt’s pillars, and it does not disappoint.

Internxt Security Features

Internxt uses open-source software that Securitum, a European security auditing company, has independently verified. Account holders can further protect their accounts by enabling two-factor authentication through the security tab in the account settings.

internxt security settings
The security tab lets you change your password,
enable two-factor authentication or export your backup key.
Detailed Security Analysis: Encryption & Cloud Security
Data Location:Encryption Protocol
At RestAES 256-bit
In-TransitTLS

AES 256-bit encryption protects your data, and Internxt does not have access to your account, as we explain in the next section. Internxt’s servers are located in Valencia, Spain. It uses a distributed network instead of relying on only one data center.

Privacy: Is Internxt Private?

100 % – Excellent

Internxt claims to place a high level of importance on your privacy and by all accounts Internxt’s practices support its position of privacy as a core part of its principles. 

Zero-Knowledge Encryption

When a cloud company uses zero-knowledge encryption, it can’t access your account’s contents because it does not have your password. Internxt includes private encryption with every account, even free ones.

Distributed Network

Perhaps the most unique thing about Internxt is its approach to data centers. Instead of relying on massive data farms rented from companies like Amazon or Google, Internxt hosts its own decentralized distributed network, partnering with OVHcloud.

When your files are stored, they’re broken up into small pieces and scattered across the different servers (hence the term “distributed”) meaning that an attacker that gains access to any one server still won’t be able to piece together any data.

Internxt Privacy Policy

Internxt’s privacy policy — ironically, found on the legal page linked in the footer and not on a dedicated privacy policy page — isn’t as easy to read as its privacy page. However, it is clear that the data Internxt does collect, such as your email and payment information, is never sold.

internxt privacy
Internxt makes it clear that it puts your privacy at the forefront of its services.

Some of your data is shared with third-party entities as needed to provide services. Internxt also has access to data from cookies on the website and mobile app data.

Internxt Customer Support

70 % – Decent

Internxt has many of the standard customer service options that other cloud storage providers offer. These include:

  • Knowledgebase
  • Chatbot/messaging

Live Chat Support Speed & Quality

Internxt runs its support operations exclusively through the chatbot. You can send a direct email or ask a question using the website’s “chat” feature. The other option is to search through the knowledgebase. There are also many helpful blog-style articles.

internxt support
Internxt’s support services can help you find answers to your questions,
mainly through the use of a knowledgebase.

You can use the chatbot to ask a question, but the estimated wait time is often around four hours. While we were waiting during our research, the response time went from four hours to “back tomorrow.” When we did eventually receive a response, it was not particularly informative.

When we asked a follow-up question, it was days before we got a response. Internxt will answer your question, but it might take longer than you’d expect. 

Internxt vs Other Cloud Storage Services

A few cloud storage providers make for a compelling direct comparison with Internxt. One is Sync.com. Like Internxt, Sync.com has zero-knowledge encryption that protects all accounts. Sync.com has better file versioning and more features, such as connections to core Microsoft 365 apps like Word. For more, check out our Sync.com review.

Icedrive is another solid alternative, as it also has excellent security and privacy. However, unlike Internxt, Icedrive reserves its zero-knowledge encryption for a single folder locked behind a paid account. We cover privacy and more in our Icedrive review.

Community Feedback: Internxt Reviews on Reddit & Social Media

Internxt is a solid cloud storage alternative for those looking to deGoogle their lives. Additionally, Internxt Send offers a great way to share files with others. However, it’s not all roses: A few updates and design changes, like getting rid of the ability to change folder locations, haven’t been well received.

At least one compelling article has questioned Internxt’s claims of implementing zero-knowledge encryption with end-to-end encryption. However, these accusations are not widespread, nor has it led to any legitimate criticisms of Internxt’s privacy and security claims.

The Verdict: Is Internxt Worth It?

Internxt has updated and improved its cloud services, offering a secure and mostly private cloud storage option. It falls short on the features it offers, especially compared to similar privacy-focused services. However, if privacy and security are your highest concerns with cloud storage, it’s worth considering Internxt.

Have you used Internxt before? How secure and private is your current cloud storage solution? Would you give Internxt a try in the future? Let us know in the comments section below. Thanks for reading.

FAQ: Internxt Review

  • Internxt is a secure and private cloud storage solution based in Spain. It has a distributed server network with multiple locations in Europe.

  • Yes, everything we’ve seen and researched indicates that Internxt is a secure and private cloud storage provider.

  • Yes, Internxt has a free 2GB plan that you can increase to 1GB by completing a few micro-tasks.

Sources:

  1. Internxt Company Profile – Dealroom
200GB - 10TB $0.83 / month (All Plans)
Visit Internxt
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