OpenDrive
Visit OpenDrive
Overall Rating 72%Decent
Pricing
75%Good
Features
80%Good
User Experience
70%Decent
Browser Experience
80%Good
Mobile Apps
70%Decent
File Sharing
75%Good
File Versioning
80%Good
Third-Party Apps
60%Fair
Backup and Syncing
75%Good
Security
70%Decent
Customer Support
60%Fair

OpenDrive Overview

Finding the best cloud platform for your personal or business use can take some digging.  The chore is particularly challenging if you’re looking for a single solution for both storage and backup, which usually requires using two different services.

That said, there are some good hybrid options out there, including personal favorites like SpiderOak and IDriveHowever, today, we’re looking at an unlimited cloud option that also has a dual nature, namely OpenDrive. But, OpenDrive bucks the trend by providing more than just a hybrid approach.

The service offers dizzying granularity in how file transfer rules get set, this difference, among a multitude of others, makes OpenDrive a somewhat polarizing pick among cloud enthusiasts.

While OpenDrive has become the preferred cloud platform for certain SMBs and enterprises, others find its mash up approach and complexity difficult to learn and disruptive, rather than productive.

So, whether or not OpenDrive should earn its place as your cloud platform of choice is an understandably loaded question.  During this review, we’ll help nail down the technical details so that you can make that determination for yourself.

OpenDrive Review 2017

OpenDrive Review 2016 | THE BEST CLOUD BACKUP?!

Visit OpenDrive

Strengths & Weaknesses

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SpiderOak ONE

Pricing

75% – Good

OpenDrive used to offer a seven-day free trial, now, it offers 5GB of permanently free cloud space instead. 5GB isn’t the most generous storage allotment, though, and won’t be of much use if you’re trying to backup a hard drive.

Also, you’re limited to:

  • 100MB max file-size
  • 1GB-per-day bandwidth limit
  • 200KB-per-second transfer speeds

If you end up picking OpenDrive as a cloud data solution, there are two pricing models available: personal and custom. Both offer monthly pricing, and give users a nice discount for signing up annually.


PlanFreeCustom (Personal)PersonalCustom (Business)BusinessEnterprise
Price Plan
Freemonthly
$ 5 00monthly
$ 50 00yearly
$ 9 95monthly
$ 99 00yearly
$ 7 00monthly
$ 70 00yearly
$ 29 95monthly
$ 299 00yearly
$ 59 95monthly
$ 599 00yearly
Storage 5 500 Unlimited 500 Unlimited Unlimited
Details

100MB file size limit. 200KB/s bandwidth limit.

Unlimited Speed, File Size, and Computer Access, Auto Syncing and Backup, Online Tools, File Versioning, File Encryption, Redundant Backup.

Up to 4 account users can share this account and the owner can manage access of each account user.

Maximum amount of data downloaded per day is 25GB.

Create Notepads, Notes or Notelists, share notes and upload files.

User Admin Console, Access Management, User Statistics and Reporting, Activity Notifications.


OpenDrive’s Personal plan gives unlimited storage and backup at $9.95 per month. For most users, this should be the plan of choice. The custom plan starts at 500GB and currently has 14 different pricing options (all the way up to 100TB). We’ve listed five tiers above.

Maybe the first thing that catches your eye is that after the 1TB stage, custom pricing skyrockets past unlimited. Why pay $17 per month for 2TB when you can pay $9.95 for unlimited? Or $820 for 100TB, for that matter?

Most people won’t.

However, if you’re running a business, there are good reasons to choose the custom pricing model: account management controls and extensive user management. OpenDrive Personal doesn’t have advanced admin controls. But the plan does give you the option of adding up to four users if you’re looking for a small business solution.


Total Users:Monthly Cost:Annual Cost:
Two$19.90$199
Three$29.85$298
Four$39.80$398

Overall, the pricing scheme runs on the expensive side, compared to many other cloud services. IDrive, for example, provides both backup and syncing capabilities at $69.50 a year for 1TB. Backblaze, meanwhile, gives unlimited backup for one computer, at just $5 per month.

Whether OpenDrive makes the most sense financially will likely depend on the kind of cloud solution you need, since it does do some things other services don’t. We’ll be detailing these unique aspects in future segments, so be sure to stay tuned.

Features

80% – Good

We tested OpenDrive Personal for this review, however, for the most part, OpenDrive Custom offers the same features and user experience. Below, you’ll find a table of the prominent features OpenDrive provides.


Feature:Description:
1. Cloud Backup
Backs up folders or files automatically
2. File SyncingSyncs any folder or file automatically. Works with flash-drives
3. Continuous or Scheduled File Transfers
Set files to transfer to the cloud in real-time, as changes are made, or schedule periodic transfers to reduce bandwidth consumption
4. File Sharing
Share files and folders with without being restricted by email attachment sizes
5. Online Access
Access your content from any supported web browser
6. Desktop Apps
Applications for Windows and Mac are available
7. Mobile Apps
Applications for Android and iPhone are available
8. Task ListsIntegrated task and project management tool (up to 10 task lists)
9. NotesCreates unlimited notes and note lists
10. Microsoft Office Online Integration
OpenDrive comes with Microsoft Office Online integrated and ready to use
11. Unlimited Speeds
OpenDrive Personal doesn't restrict your data speeds or daily bandwidth. (OpenDrive Custom caps bandwidth, but you can buy more).
12. File Versioning
Store up to 99 versions of any given file
13. AES 256-bit Encryption
Files are scrambled using a 256-bit cipher
14. Zero-Knowledge Folder
Store files in a private end-to-end encrypted folder

User Experience

70% – Decent

In some ways, OpenDrive looks and behaves like:

And pretty much any other cloud storage solution.

There are some key differences, though. After signing up, step one is to download the OpenDrive app on a PC or Mac. Once you’ve done this, it’s time to sign-in on your computer. Afterward, you’ll be able to open an OpenDrive folder, which will be accessible from Windows’ File Explorer or the MacOS Finder app.

With most cloud syncing folders, content stored inside rests both on your hard drive and in the cloud. Content in the OpenDrive sync folder, however, only lies in the cloud. This approach is pretty confusing if you’re used to the Dropbox model, but OpenDrive’s intent with this setup is to give users more granularity in defining the relationships between a hard drive and cloud content. 

Specifically, you can right-click on any object to define its device-to-cloud relationship — as “synchronize” or “backup.”

Selecting “synchronize or backup” will open a wizard with three initial options:

  1. Backup
  2. Synchronize
  3. Move


File transfers are a one-way affair: from device to the cloud. Any changes made to a file on your device will get backed up to OpenDrive. Choose synchronization, and the file transfer process becomes a two-way street. Changes made to a file on your computer gets mirrored in the cloud, and changes made in the cloud get mirrored on your computer.

And of course, synchronization has the advantage of supporting mobility. You can work on the same file while hopping from one device to another, so long as all of those devices have OpenDrive installed and are connected to the Internet. The third option, “move,” isn’t usually recommended, as it only transfers a file or folder from one location to another, with no persistent relationship defined.

Regardless of which selection you make, the next step is to establish a file path relationship. For backups, the first field should be a file path outside of the OpenDrive folder.  For example, select your “Pictures” folder (users/username/pictures). Then, in the second path, choose an OpenDrive folder, like “open drive/pictures.”



With synchronization, it doesn’t matter whether you indicate an OpenDrive location or a hard drive location first, since the relationship is a two-way affair anyway. Because the process isn’t very intuitive, to help keep things organized, we’d recommend picking your hard drive location first, like we did. Once you get done with this step, now define a schedule for the backup or syncing process, and you’re home free.

There are four scheduling options:

  1. Permanently: sync/backup happens every 30 seconds
  2. Hourly: checks to see if any file changes occurred on the hour
  3. Daily: sync/backup runs between scheduled periods
  4. Manual: updates are only made on demand


The next step, if you choose to take it, is to define some file-type rules for folders. You can choose to either set “exclusions” or “inclusions.”



Exclusions prevent temporary files from getting backed up or synced, plus set customer filters. Inclusions limit what types of files get backed up or synced.

There are also options for ignoring files, based on their age and size. The final step of the OpenDrive wizard is to set notifications. These can be used to alert you when a file transfer process has completed or failed, among other things.

We’re not necessarily happy about having to manage backup scheduling individually, for each and every folder (or file). Most cloud storage solutions sync in real-time automatically, and a majority of backup solutions let you define a schedule holistically.

Having to choose either a sync or backup relationship, for each folder, can also be rather overwhelming for someone with a lot of data. If you do so haphazardly, using OpenDrive might do more harm than good, slowing work productivity and breeding uncertainty.

So, here’s a solution to the problem: If you want OpenDrive to mirror how a traditional cloud storage and backup app works, we’d recommend the following setup:




Try and avoid syncing or backing up individual files. Instead, define relationships at the folder level. Doing so will cut down on work and confusion.

Browser Experience

80% – Good

If you’re working on a computer that doesn’t have OpenDrive installed, it’s still possible to access all of your synced content from a browser. You can also access certain OpenDrive features not available in the desktop app, like:

  • Notes
  • Tasks
  • Settings

Just like the desktop experience, the browser experience isn’t nearly as intuitive as that provided by many other cloud services. However, the difference isn’t quite as pronounced. Navigation options along the left side of the browser interface include:

  1. Files: navigate through cloud folders and files
  2. Notes: create and share unlimited notes
  3. Tasks: create and share up to ten project management task lists
  4. Users: create user groups for collaboration and monitor permissions

Further down, there are also the “settings” and “support” buttons. However, most of your work will get done in the files tab.



You can browse through folders and files in this tab, but there are no search options on hand — a huge miss in our opinion. Like other cloud platforms, users can upload and download files directly from the files tab.

Mobile Apps

70% – Decent

Apps are available for Android and iOS, with both platforms featuring pretty similar interfaces. You can access all of your OpenDrive content from a smartphone. Better yet, OpenDrive’s smartphone apps can play music and video files, plus preview documents.



Files can be set for offline access and are shareable. You can also set a phone up to automatically send valuable content like photos, videos, and notes to OpenDrive, to make sure you’ve got a copy of them saved. Both the Android and iOS apps also have a password lock feature.



Overall, the mobile experience is pretty sleek.

However, while testing out the Android app, it did crash on us several times, a fact that doesn’t bode well for it. Concerned, we read through some of the app’s reviews in the Google Play store and discovered other users were also experiencing crashes.  Random shutdowns can cause problems if you’re in the middle of a file transfer or any other task.

File Sharing

75% – Good

You can share any folder or file stored on OpenDrive from its browser or mobile app. In the browser app, just select a folder or file to share and click the “share” icon.



Doing so creates a URL link pointing to the folder or file. If you pick a folder, individual links for content inside it will also get created (which is a nice touch, that provides added control). You can also right-click on any shared content and choose “send by email.”



Beyond that, you’ll have to distribute links manually. There’s no option to drop links automatically into social media services like Facebook and Twitter. Though, that’s not a big deal.  We’re more concerned about the absence of control options that are available on better privacy-oriented cloud solutions like:

These include the inability to:

  • Set link passwords
  • Set link expiry dates
  • Set link permissions
  • Audit file events

You can set password permissions on individual files, but you have to right-click on a single file and select “properties” to do so. So the problem is that such controls are too divorced from the link-creation process. Again, OpenDrive suffers from a non-intuitive design, that can lead to missteps if you don’t know what you’re doing.



Sharing from the mobile app is a pretty simple affair. Just open any document, video, photo or other file, and tap the “share” icon to copy the file’s link to your clipboard.



Alternatively, you can tap the “arrow” icon to the left of the share icon, to distribute a file on YouTube, by email, or other means. There’s even a dedicated “share by email” button.

File Versioning

80% – Good

File versioning is a means of protecting data from misguided collaboration edits, disk errors, and even ransomware attacks. With file versioning, after a file gets changed even slightly, you can revert it back to an earlier version.

OpenDrive supports up to 99 file versions, which is many more revisions than most other cloud platforms offer. The service also stores these versions indefinitely, while many competitors limit versioning to 30 days. Be warned, however, that OpenDrive is set to retain only ten versions of a file by default.



You’ll need to increase that limit by logging in through a browser and going to “settings > my profile.” Under the option called “max versions,” select how many versions you want to keep by default. With versioning switched on, just right-click on a file in your OpenDrive folder and select “versions” from the drop-down menu.

Third-Party Apps

60% – Fair

Compared to cloud industry leaders like Dropbox, Google Drive and OneDrive, and business-favorites like Box and Egnyte, OpenDrive offers pretty meager application integrations. A native “notes” tool can create unlimited notes, and you can share them with others. Most users likely won’t get much use out of this feature, though, since there are much better cloud-based note-takers (like Evernote and OneNote) out there.

Likewise, OpenDrive’s task-tracking capabilities fall short of other cloud-based options, like Todoist, Wunderlist and Any.do. We do like that OpenDrive comes integrated with Microsoft Office Online. To access it, just go to the browser files tab, click the file icon near the top, and choose:

  • New Document: Create a new Word document
  • New Spreadsheet: Create a new Excel spreadsheet
  • New Presentation: Create a new PowerPoint presentation

Of course, you can open or edit Office content stored in OpenDrive’s cloud, and collaborators can use those tools to edit content if you’ve given the file “edit” permissions. Beyond that, plug-and-play third-party application integrations are non-existent.

However, OpenDrive does have an API, so perhaps the lack of third-party support will change for the better, in the future. In the meantime, anyone with the technical resources can use the API to build an app and connect it to OpenDrive’s cloud system.

This ability makes it a somewhat decent pick for SMBs and enterprises, though not on the same scale as Egnyte and Box. OpenDrive can also be used with odrive, which lets you nest cloud storage solutions together, and there’s also an OpenDrive plugin for WordPress.

Backup and Syncing

75% – Good

To see how well OpenDrive handles file transfers from a desktop to the cloud and vice-versa, we performed a few benchmark tests over a Wi-Fi network. Before starting, we did a quick check on speedtest.net, to confirm the download and upload speeds we were working with:

  • Download: 40Mbps
  • Upload: 12Mbps

For both upload and download tests, we used a 500MB compressed folder, comprised of various file types. To test upload speeds, we moved that compressed folder into the OpenDrive folder to see how quickly it showed up online. Then we downloaded it from the cloud, to a new location on our hard drive.

Here’s what we got:


 Time:Megabytes per Second:
Upload:4 minutes, 30 seconds
.95
Download:
15 seconds10

So, uploads move at around 1MBps, while downloads run at around 10MBps. Of course, your results will vary from ours, based on your proximity to OpenDrive’ servers. These transfer times are roughly similar to what other cloud services offer.

What concerns us, though, is that while OpenDrive implements incremental file transfers to limit bandwidth usage, the service doesn’t perform block-level incremental file transfers. Block-level transfers only upload the parts of a file that get changed.

That makes block-level architecture critical to speedy backups, near real-time syncs and rapid-fire collaborations. Without this feature, OpenDrive lags behind in the syncing and backup game, when compared to most other cloud solutions.

Security

70% – Decent

OpenDrive takes the steps we’d expect when it comes to file protection, while they’re in-transit and at-rest — and then goes above and beyond in a big way. In-transit encryption comes courtesy of 128-bit SSL/TLS connections, which prevents eavesdroppers from pilfering through your files. Once your files arrive at the OpenDrive data center, they get encrypted again, this time using 256-bit AES.

Server-side encryption is critical to ensuring content doesn’t get compromised during a data breach. What OpenDrive adds to the equation, is an option (for paying users only) to protect content with zero-knowledge encryption, in the “Secure Files Folder” option.

Zero-knowledge encryption is also known as private end-to-end encryption. It means that only you, the user, holds the key required to encrypt or decrypt your content. Not even an OpenDrive employee can decrypt and read your files, making it the most secure way to protect data.

The obvious downside, of course, is that if you forget the encryption key, your files are mostly gone forever (unless the key gets remembered or retrieved). So, if you opt to make use of the OpenDrive Secure Files Folder, consider investing in a cloud password manager, or double up with external storage.

However, password protection is one area where we’d like to see OpenDrive step up its security game. The service doesn’t currently offer two-factor authentication, which is now a staple amongst all of its peers.

Two-factor authentication means a user has to enter a security code to access their cloud content from any unknown device, in addition to a username and password. It’s a good way of protecting oneself from brute force attacks. So, make that password doubly secure if you’re going to go with OpenDrive.

Customer Support

60% – Fair

OpenDrive maintains a customer support portal, using the ZenDesk platform. The portal’s main page includes a search feature to help find articles more easily, plus categories for:

  1. Announcements: product updates and other news
  2. FAQs: common questions about the service
  3. Knowledge base: how-to guides
  4. Known Issues: reported bugs  

While the layout works, we found these categories to be pretty skimpy regarding content, for example, there are only 17 knowledge base articles. However, there is a page in the knowledge base section dedicated to “user guides,” which are downloadable PDFs for:

  • Windows
  • Mac
  • iOS
  • Android

On the support portal’s right side, you’ll find links to the OpenDrive community. We liked the inclusion of user forums, since they’re often a great resource for trading ideas with other users, mainly when looking for new or unusual solutions.

If you can’t find answers in the help portal, try contacting OpenDrive directly.

Unfortunately, live support — either in the form of a telephone number or chat — isn’t offered. Those looking for a business cloud storage solution might want to look elsewhere, for this reason alone. Directly contacting OpenDrive gets done via a web form, which eventually leads to an email response.

Contact options include:

  • Technical support
  • Sales
  • Billing
  • Business solutions
  • Account closures
  • Partner inquiries

You can set a priority level to submissions (low, normal, high or urgent), but OpenDrive doesn’t indicate what sort of turnaround difference that makes. We submitted a “high” priority request to sales and got a response back in just under 48 hours. That’s not responsive enough, without live support offered, too.

Final Thoughts

To say that OpenDrive marches to the beat of its own drum is something of an understatement.

On the one hand, it’s somewhat refreshing, and on the other, it’s a bit perplexing. If you can negotiate the learning process and pay close attention to how to set up file transfer rules for various folders, there’s no question that OpenDrive can succeed as both a cloud backup and cloud storage tool.

But the lack of a good customer support structure makes this service something of a lonely road, however.  

Unlimited storage, a zero-knowledge folder, MS Office Online, and API support make it a practical choice for those looking for business-oriented solutions, and have some DIY abilities. For ordinary consumers who are looking for something straightforward and low cost, though, might be better off looking elsewhere.

Our biggest concern for all users might be the lack of block-level incremental file transfers, which can throw a serious wrench in your productivity — if it’s a time-sensitive issue. Of course, we’d love to hear about your experiences with OpenDrive, so please leave us with a few words in the comments below.

And as always, thanks for reading!

Features

OpenDrive Features
OpenDrive
Free Storage5 GB
Free Trial
System
  • windows
  • mac
PriceStarts from $ 5.00 per month
Mobile Access
Mobile Apps
  • iPhone
  • iPad
  • Android
Syncronisation
Free External HD Backup
Continuous Backup
Incremental Backup
Backup Scheduling
Bare Metal Backup
Exclude File Extensions for Backup
Network Drives
Bandwidth throttling
Web Access
HIPAA Compliant
File Size LimitUnlimited GB
Included Machines1
File Sharing
Multiple Accounts
Share Photo Albums
Music Streaming
Folder Collaboration
Outlook Backup
Local Encryption
Server Side Encryption
Keeps deleted filesUnlimited
File Versioning

OpenDrive Review

Yet another unlimited hybrid cloud option.

New version is an improvement. Many unhappy customers. There much better alternatives out there.
Starts from
$ 5.00 per month
Visit OpenDrive

52 thoughts on “OpenDrive”

  1. I have been using OpenDrive for awhile now and with each update it gets better and better as they continue to add more features to the program. My only gripe, and its a small one, is the typeface is a bit off in the mac version on the settings page.

    overall i am very happy with them.

  2. The price is right here. 10 bucks a month gets me unlimited storage that I can access on my PC, laptop AND android tablet. My wife uses it on her ipad and since the files exist in the cloud I save on my phone storage space!

  3. OpenDrive‘s app simply does not work on a Mac (neither Mountain Lion nor Mavericks OS). I bought the unlimited plan then started the backup for about 400 GB of data. After uploading about 20 GB the app said “Succeeded”. So I restarted… numerous times over the course of a couple of weeks. It never finished but it said “Succeeded” each time. So not only does the the app not work, but tells you it is working so you can be fooled into thinking your data is backed up.

    Went back and forth with customer service about a fix they said was coming soon. It never came so i asked for a refund. They said no refunds and informed me, in CAPS, that, “OpenDrive MAKES NO REPRESENTATION, WARRANTY, OR GUARANTY AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, TRUTH, AVAILABILITY, ACCURACY OR COMPLETENESS OF THE SERVICE OR ANY CONTENT ”

    They acknowledged that the service did not work, but would not refund my $130. I cancelled anyway. The whole experience just felt dirty.

    1. Thanks for the heads-up, I was about to install but ‘no thanks’ if the experience is that bad on the Mac!

  4. I subscribed to OpenDrive because I wanted a cloud backup for my iMac files. I am running Mac OS 10.9, Mavericks. It wasn’t until after I had subscribed that I found that the backup function does not work for computers running Mavericks. There was no warning during the subscription process that warned me that this important function would not work for my computer and operating system. At this date, it appears that the sync and backup function has not been work for 6 weeks or so. When I talked to technical support today, I was told those functions would not be working for 2-3 weeks. Probably a best case estimate!

  5. I’m pretty new with OpenDrive, but so far I really like it. The file sharing is especially really awesome, I can’t get enough of that feature. No only can I back up my files, but I can then share those files with friends, family, or even clients, great stuff.

  6. Terrible customer service. They refused to refund charges for my first year of service, even though they never provided a hard drive for manual upload as promised when I signed up. I complained after waiting for two months, and they wouldn’t prorate the months that I spent waiting even though I never uploaded a single thing to their storage or refund the remainder of the year. Then, to make matters worse, they renewed my service for another year and charged me ANOTHER $99, claiming I had never properly cancelled my account. I again contacted them asking for a refund 2 days after they charged my credit card, but they have again refused to refund me. I have filed a complaint with the BBB. I’ve never had a worse experience with a company. I know use Backblaze and couldn’t be happier with them. Stay away from Open Drive!

  7. I’ve tried a lot of things to find the perfect cloud solution. I report, the Open Drive is far from perfect, but it’s far the best option I’ve found.

    Maybe a bit simple, not flashy, but very reliable, the synchronization is good, and the batch file upload is really fast!

    So, I can heartily recommend for everyone!

    1. I`m not agree with You!

      This service is not working at all… as expected. We have lost a lot of files because of the opendrive.com administrators.

      1. I am very sorry that you have experience in this regard.

        At this very moment I’m uploading flawless, with full speed, what I have (20 Mbps).
        It never had any problem with the sharing or uploading by a guest. (These services I use it almost every day.)
        In addition, almost 1TB data of mine is kept in sync between two machines, also in daily use.

        It’s true, I’ve never had any business with the customer support team, it was never necessary, so, I do not know how it works.

  8. Yesterday I decided that I will not upload my data any more to that system. Here You have some reasons why:
    – very slow upload, (my DSL 10mbit/upload, 50mbit download) to upload 2GB of files I need 1 day (~12h)!!!! This is limitation setup by windows client.
    – during upload system missing files a specialy if You uploading big folder with hundreds of files (After upload I realised that I have 45% of files with size 0kb – I lost my data)
    – its not encrypted storage, so it means that all Your data are visible for opendrive.com admins
    – test environmnet is connected to production system, so it means that not ready exploitable webdav.opendrive.com is connected to Your data – that means that somebody can hack and still Your data
    – webdav.opendrive.com is in beta stage but its allowed in production (!!!) , login to webdav.opendrive.com keep in my mind that Your password is not encrypted (its only HTTP)
    – if something is wrong, support will always tell You that is problem with Your device or Your network connection. I opened 5 tickets to them and solution for all tickets was the same – latency problem (even if I used professional server connection… )
    IF YOU CARE ABOUT YOUR DATA, DO NOT UPLOAD YOUR FILES ON THAT SYSTEM.

  9. I`m opendrive customer since few weeks. I cannot say any good word about this company. The biggest problem for me is VERRRRYYYY slow upload. If You are planning to upload some gigs, forget it a specially on MAC platform. Personal for me its not working and I will not use it any more.

  10. Terrible service!
    Its hard to upload even small file. Support always saying that the problem is on the customer side.

    Instead of opendrive.com I suggest to use much better service with geolocated datacenters and perfect support – sosonlinebackup.com.

    Opendrive.com is a crap. They will also not return Your money if You will not be satisfied. Please be aware from this service! They are focus more on the making money rather than on the perfect service.

  11. Reading that comments I decided that I will not buy account by opendrive. I tried to contact with support several times but without result. Nobody would like to pick up phone.

    Also I tried to upload on demo account several small files, aproximately 80MB. I took almost nine hours. Some files were corrupt.

    It make sense to spend more money for some more stable services.

    This service costs too much and its not stable.

  12. No access to many documents for two months now. Instead of resolving the issue, OpenDrive simply blocked our company from their Twitter feed! It was good when it worked, but right now very poor service

  13. I haven’t used opendrive, but it researching it as a potential cloud storage provider I feel compelled to submit this comment.

    I find “reviews” of this service to be highly polarized.

    Some highly negative posts from disgruntled users reporting actual experiences with the service in which they experienced data loss or poor customer support.

    And (more notably) many, many brief postings plastered all over the web from users urging me to use this service. Generally they don’t go into any depth in these “reviews” and they don’t feel genuine to me. More like a public relations marketing campaign.

    So this coupled with their low pricing (which might indicate that they aren’t spending the money required to support a robust infrastructure) is a big red flag for me. I’m not even willing to initiate a free trial to check it out.

  14. Complete fraud.

    Save yourself the stress and buy a hard drive, online storage at this capacity and price is 100% to good to be true.

    I learnt the hard way.

  15. I’ve just started so I can’t give many details.
    Still with the free version to check how it works on windows. It doesn’t have a linux version though 🙁

  16. I had nothing but headaches with this service. Paid $299 and the app crashes and won’t work on Mac or PC, the webdav does not work and after three months, I’m still waiting for a refund and have filed a complaint with the BBB.

  17. Sooo i just started using OpenDrive and am greatly impressed.

    It has uploaded everything that I could hope for, and is allowing me to save some precious files in the process before re-writing my Mac. Overall iam so happy to have found this program.

    I do have maybe one con?

    It does upload fairly slow for me. BUT considering it’s saving my files.. I can’t even really say that’s a con at all.

    ( Also I am using the free service, and, REALLY happy with it. )

    Sooo i would say get it for anyone looking into it, since it saved me big time!

  18. I’ve been using OpenDrive since BitCasa changed their pricing structure. Overall, I’ve been happy with the service. I currently have 6+TB of data on Opendrive. They have their ups and downs like any other company. There is a lot of functionality in their service that just doesn’t get exploited.

    Sometimes speed is slow, access to files can be disrupted at times, but like I said, it works. I use OpenDrive and Amazon Cloud as online backups, then I burn data to bluray discs. This gives me enough coverage for my backups and access.

  19. This cloud provider has been useless for me for large amounts of data (photographs, etc.). Downloads grind to a halt, for one thing. It’s almost impossible to get my data out! If I try to download more than a few gigs of pictures at a time, OpenDrive gives me a corrupted zip file that I can’t open! After a lot of research, I’m in the process of migrating to pcloud. (https://www.pcloud.com/). Seems like it’s going to be a much better value for my money.

  20. Used the service for three years on multiple computers. Yes, it was slow in the beginning, but for the last year and a half I have had no issues with upload or download speed (I have had the same Internet service during all this time). The backup/sync software works reliably for me. I have never had any issues with corruption for any files, even those that I have uploaded which I don’t keep locally, but still use. As far as large files, I use it to store hundreds of gigs of raw camera files, audio flac files, and video, among others; I upload and download files with no issues, sometimes 20 or 30 gigs at a time (note: that is using the desktop client, not the web interface, which I only use sporadically). Their iOS app is basic but works. For unlimited storage, it is solid as far as I am concerned. I only wish they offered better encryption.

  21. Don’t use them.

    I’ve had their service for about a year, 2 times (over a couple of months) half my files were not accessible, which meant I wasn’t able to do my job. The second time they simply gave up, one of their hard drives was broken and whatever was there, was lost. They admitted that making their backup’s on the same hard-drive, but on a different partitions was a mistake (I couldn’t believe it when I read that). Currently I cannot access files again, they are broken. So if you wan’t to use this software, be advice, keep your own backup (which kinda beats the purpose for a cloud service)

  22. Most other file sharing companies have hidden (and strict) limits that you usually learn about the hard way (i.e. Dropbox and bandwidth!)

    OpenDrive puts clearly and plainly what you can use their service for, and they even encourage hotlinking! (which most file hosts try to throttle/prevent).

    Great price, great offers.

  23. OpenDrive is a fairly good service. It offers a simple interface, and allows you to get more storage and bandwidth, all for free. 🙂

  24. Unfortunately, the problems started with the dropbox website and with their incomprehensible error 429. But I did not have so much traffic. The site opendrive also have direct links , but given enough traffic. I am used to publish regularly editable tables on other sites , so important and constant synchronization link . I’ll try , and then we will see .

  25. opendrive is a very good sevice and it is free. you can access your drive form you smartphoe. All of the file you upload have two direct links through which you can open or download it directly in the address bar. That is awesome.

  26. WORST F-U-C-K-I-N-G site . They dont refund money as well. Stay away. This is the first time i am writing review . I had to because of SHIT service.

    Slow upload Speed 200kbs
    Files will disappear and u won’t know

  27. They do not have 100% security in their files, if you do not ensure them one by one. Attention! They do not refund the money in the first few days if you are not satisfied.

  28. AVOID OPEN DRIVE AT ALL COSTS

    If you do not login every 90 days they will delete all your files. I can’t tell you how much this pains me to find out all my files are gone. I am so screwed thank to Open Drive. They didn’t bother to even send me an email telling me the 90 day window was approaching. Will tell all my clients to avoid at all costs.

    “Thank you for contacting OpenDrive, the premier solution for cloud storage, backup and cloud content management.

    We checked the logs and have discovered that your files were removed due to inactivity. It is our policy, as well as part of the terms you agree to when you register, to delete files when a user has not logged in at least once in 90 days. We do this because it is necessary to save server space to keep costs low. Unfortunately, we are unable to recover your files.

    To prevent this from happening again, please be sure to log into your account at least once every 90 days.

    You can also register for a paid account that is not subject to this restriction. We have many affordably priced plans for as little as $5 per month or $50 per year. Please visit https://www.opendrive.com/pricing to get started.

    We apologize for any inconvenience the file deletion has caused.”

    1. WTF is your problem? Every provider has restrictions on FREE accounts.

      Happy Opendrive customer.

  29. I’ve been using opendrive for a little over 6 months and so far I haven’t encounter many major issues. I created an alarm that reminds me every 80 days to sign in to avoid data loss. And having read a few reviews I’m happy to use it as other services as backup, just in case 😉

  30. I have signed up for the feee version. I am impressed with the sync and backup features.

  31. It’s difficult/impossible to close your account. I’ve been trying for over a week and they just took another payment. There isn’t a simple “close account” button on the website – you have to email support. Then you have to reply to their response to “confirm” that you wish to close the account. Then it still isn’t closed, and the support ticket is ongoing, and they still take your money.

    Stay the hell away is all I’m going to say.

  32. I subscribed for one year. But during the 1st month I saw that opendrive has slow speed for download and upload, some issues with uploading by dragging files in opendrive app…, and I requested to close my account and to refund me money, it passed about 9 days, and they still not gave me an answer. My advice – AVOID OPEN DRIVE. They does not refund money. I appealed to paypal buyer protection and I hope that they will help me to refund my money back.

  33. DO NOT USE THIS COMPANY!!! They are a fraud! I tried to cancel my service like two weeks after the term started because all of my files disappeared and they wouldn’t help me unless I gave them a list of every file that was missing (in the thousands – it would’ve taken me months). They refused to give me a refund and Paypal was no help. If you wanna get scammed out of $100 use this company; otherwise use another.

  34. Fast and has a nice simple design. Though I just started using it, friends told me that OpenDrive is a fair and free service for us who are sattisfied with the 5GB. All you have to do to keep your place in the cloud to yourself is login at least once every 9 months!
    I give them the credit they seem to deserve and keep using it for my own goals

  35. I started testing OpenDrive today. It seems a good service of storage space, safe and stable. With unlimited rates of scatter at an acceptable price. I hope that the developers take advantage of the API to create applications to be able to use it even more.

  36. what a scam! do not use them! they simply lie when you reach out to their customer service. I have been told every week that my refund is coming, it’s been 4 months! They just say that whatever problem you are having it’s your computer’s fault. I was never able to upload one video. I asked for a refund the same day I payed after realizing their service wasn’t working. Worst $100 spent of my life.

  37. I tried Open Drive, I liked the software and app, all worked fine. Just didn’t like certain things about it. Phoned their customer support for help, just went around and round in circles with them. Sounded like the guy was stoned out of his face. I was calling from the UK and my phone bill was £87 extra due to phoning USA trying to sort this issue with them. Got nowhere. Asked for a refund, they instead took ANOTHER payment. Have been waiting over a month for refund. THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. Still owed refund, plus I got charged for paying in $ as im in UK so another cost I wont be getting back. AVOID OPENDRIVE!!!

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OpenDrive Review

Yet another unlimited hybrid cloud option.

New version is an improvement. Many unhappy customers. There much better alternatives out there.
Starts from
$ 5.00 per month
Visit OpenDrive
Starts from
$ 5.00 per month
Visit OpenDrive
  • Unlimited cloud space
  • Backup & storage hybrid
  • Syncs content across devices
  • Superior granularity for file transfers
  • Creates a zero-knowledge folder
  • Microsoft Office Online integrated
  • Somewhat expensive
  • Poor user experience
  • No block-level file transfers
  • Limited third-party apps
  • No two-factor authentication
  • Poor user support in general
OpenDrive