OpenDrive Review

OpenDrive has a lot of competition on the unlimited cloud storage front, and while it’s still a strong contender, it is starting to show its age — especially in the speed and design departments. Read our comprehensive OpenDrive review to see how it holds up.

Vladimir Sumina
By Vladimir Sumina (Writer)
— Last Updated: 2021-06-14T07:07:15+00:00
(Editor)
Starts from $ 417 per month for GB
Free plan available Save 17 % (All Plans)

It’s been a while since we took OpenDrive for a spin. Since then, the fast-paced cloud storage market has been steadily evolving, and OpenDrive seems to have fallen behind some of the best cloud storage services. In this OpenDrive review, we’ll see if that’s really the case by giving it another test run.

Key Takeaways:

  • OpenDrive is a cloud storage provider that has unlimited storage on its paid plans.
  • It has a free version and several paid plans, and you can get unlimited space and zero-knowledge encryption for just $9.95 a month.
  • Its main shortcomings are its archaic user interface and slow transfer speeds.

OpenDrive is one of the few true unlimited cloud storage providers, and it has a lot of interesting features, such as its project management and note-taking tools. Sadly, these are underdeveloped, and the odds are good that you won’t use them too much.

Besides these, OpenDrive has other interesting features and options that set it apart from the rest. Keep reading for all the details.

  • OpenDrive is a cloud storage service with unlimited storage capabilities. Besides cloud storage features, it combines project management and note-taking app options, and it offers sync and backup services.

  • With zero-knowledge encryption capabilities, OpenDrive is one of the safest cloud storage providers. Zero-knowledge encryption — available only to paid users — allows you to create a “secure files” folder. Only you can open every file placed here; not even OpenDrive has access to (or knowledge of) your unique encryption key. Just be careful not to lose it.

  • OpenDrive has several pricing plans, as well as a free version. Its pricing starts at $5 per month and goes all the way up to $59.95 per month. The cheapest plan that includes unlimited storage is the Personal Unlimited, which costs $9.95 per month.

  • This depends on many factors, such as personal preferences, cost efficiency, transfer speeds, whether you are a personal or professional user and so on. We have a great list of the best unlimited cloud storage providers, and OpenDrive happens to be on it.

Top OpenDrive Alternatives

  • New screenshots, updated pricing plans, performed new speed tests. 

Strengths & Weaknesses

Pros:

  • Unlimited storage
  • Combined cloud storage, project management & note-taking app
  • Free version
  • Web browser, desktop & mobile apps
  • Multiple users
  • Zero-knowledge encryption

Cons:

  • Project management & note-taking portions are rudimentary
  • Slow transfer speeds
  • Uninspired user interface
  • Limited customer support options

Features

78 % – Good

Though OpenDrive is primarily a cloud storage solution, it also features some basic project management and note-taking tools, which are only available on the web interface. However, both of these are very rudimentary and cannot compare to the best apps in either category — such as Evernote and monday.com (read our Evernote review and monday.com review).

That said, OpenDrive does have several nifty options. The first of these is that it can stream certain types of audio and video files. This means you can upload a video to OpenDrive and share a streaming link to a friend, who can then watch the video without downloading it.

The other is that OpenDrive can open and edit Microsoft Office and Google Workspace files and open PDFs. Though it isn’t one of the best cloud storage services for collaboration, OpenDrive still has some nice collaboration features, such as allowing file editing by third-party apps and setting permission levels for collaborators.

opendrive file properties
In OpenDrive, you can set access permissions for other users.

However, the biggest — and most interesting — option is related to account users. Namely, OpenDrive allows for several users to use the same account. This depends on the pricing plan, though: on the free plan, you can add just one more user, while the Personal Unlimited plan allows four users to share the account without any additional cost.

opendrive new user
In OpenDrive, you can add other users on your account.

OpenDrive for Productivity

As previously mentioned, there isn’t much to write about when it comes to OpenDrive’s note-taking tool. It lacks some of the most basic text-editing options, such as bolding and changing fonts. Plus, more advanced features are entirely nonexistent. The number of notes you can create depends on your plan — the free plan gets just five.

opendrive note
OpenDrive has basic note-taking capabilities.

The project management tool, while also basic, is more developed. It includes options such as assigning tasks, setting their priority and due dates and sharing them via links. However, like the note-taking tool, how many tasks you can create also depends on which payment plan you are on. Only the most expensive business plans can create unlimited tasks.

OpenDrive Features Overview

Sync
Sync Folder
Block-Level Sync
Selective Sync
Bandwidth management
Sync Any Folder
File Sharing
File Link Sharing
Link Passwords
Link Expiry Dates
Folder Sharing
Folder Permissions
Link Download Limits
Upload Links
Productivity
File Previews
Edit Files
In-App Collaboration
Office Online
Google Docs
Notes App
Media Playback
Mobile Apps
Deleted File Retention
Versioning
WebDAV
Security
At-Rest Encryption
In-Transit Encryption
Encryption ProtocolAES 256
Zero Knowledge
Two-Factor Authentication
Server LocationUS
Support
24/7 Support
Live Chat Support
Telephone Support
Email Support
User Forum
Knowledgebase
Misc
Free Plan

Pricing

82 % – Good

OpenDrive has a free plan and six paid plans that are divided into three categories: personal, business and enterprise. Overall, OpenDrive provides a lot of pricing variety for both personal users looking to store unlimited amounts of data, as well as businesses of all sizes. A seven-day free trial of a paid plan of your choice is also available; you just need to contact support and have them activate it.

OpenDrive Personal Plans

Besides the free plan (which we will go over soon in its own section), the personal plan category consists of two paid plans: Personal Unlimited and Personal Custom. The Unlimited plan, naturally, gives you unlimited storage, unlimited notes and up to 10 tasks.

The Custom plan lets you choose the amount of cloud storage based on your needs. It starts at 500GB of storage and goes all the way up to 100TB. You can share this plan with up to 999 additional users.

opendrive personal plans
OpenDrive’s personal plan category includes the free, Personal Unlimited and Personal Custom plans.

OpenDrive Business Plans

There are three plans in the business category: Business Custom, Business Unlimited and Business Reseller. The Custom and Unlimited plans are similar to their Personal plan counterparts, with the addition of up to 1,000 users on both plans as well as some business-specific features. 

The Reseller plan is for businesses that want to sell OpenDrive’s unlimited cloud storage services, while the Enterprise plan is for large corporations that require huge amounts of storage. You will need to contact OpenDrive to get a quote for the Enterprise plan.

opendrive business plans
OpenDrive’s business plan category includes the Business Custom, Business Unlimited and Business Reseller plans.

OpenDrive Free Plan

The free plan comes with 5GB of storage and some notable limitations. To start with, 100MB is the cap for individual file size, and your daily bandwidth cannot exceed 1GB. Likewise, 200 KB/s is the speed limit. While OpenDrive’s free plan isn’t bad, it wasn’t good enough to make our list of the best free cloud storage services.

opendrive promote
You can earn more OpenDrive storage space and bandwidth by promoting it.

Many software services offer bonuses when you refer other users. For example, you can gain up to 16GB on Dropbox free via referrals. OpenDrive does this through promotions. You can get an extra 500MB by following and promoting OpenDrive on Facebook and Twitter, and writing a review will get you 2GB more (we promise we didn’t write this for those extra 2GB).

Ease of Use

78 % – Good

OpenDrive’s web interface, while functional and not particularly hard to use, looks a little uninspired. There isn’t anything wrong with this, but working in this user interface can get very boring after a while. The mobile app fares a bit better in this regard, though it is still very bare-bones when it comes to available features.

opendrive ui
OpenDrive’s web interface is simple if a bit too plain-looking.

It also has apps for all major desktop operating systems, which function the same as the website version. However, OpenDrive’s mobile apps are disappointing in that they only let you access and upload files or music, with no automatic photo upload capabilities.

opendrive mobile app
OpenDrive has a mobile app for iOS and Android devices.

File Sharing & Syncing

77 % – Good

OpenDrive offers several ways to share files. File link opens a preview of the shared file. Edit link allows collaborators to work on the file if it is supported. The direct link for streaming opens OpenDrive’s media player and plays the file if it is in a supported format, while the direct download link is for downloading files.

opendrive links
You can share files in OpenDrive in several different ways.

There is also the option to password-protect your files, as well as set an expiration date for the sharing link. Plus, you can set a use limit so that the sharing link stops working after a predetermined number of uses. You can also set the limit to trigger after a certain number of downloads or streams instead of triggering by usage.

opendrive expiring
You can set up OpenDrive file links to expire after a certain time or set number of uses.

While OpenDrive didn’t make our list of best cloud storage for sharing (which is dominated by Sync.com), this doesn’t mean that its sharing capabilities are bad. It only means that it isn’t as advanced in this regard as some other cloud storage providers.

OpenDrive Sync

OpenDrive comes with sync and backup services, courtesy of its backup manager tool. After you have done so, when you click on the files in your OpenDrive desktop interface, you can select the “synchronize” or “backup” option.

opendrive backup
OpenDrive’s desktop app allows you to sync and backup your files.

This will open the backup manager, where you can configure what you want to do with these files: backup or sync. The sync feature includes one-way and two-way sync. One-way sync means that files on your computer will sync to the cloud, but cloud files won’t get downloaded to your computer. Two-way sync means that files on your computer and on the cloud will be the same.

You can set your sync and backups to exclude or include files based on file type or create your own custom filters.

opendrive schedule
OpenDrive’s backup manager has a scheduling tool.

The backup feature backs up your data to OpenDrive. So, even if your files get deleted — or somehow compromised — on your computer, they will remain safely stored on OpenDrive until you decide to delete them from there.

You can schedule your backups to happen every hour or day or only manually. Plus, you can even configure OpenDrive to continuously backup your files. However, be careful with this option since your daily bandwidth depends on your pricing plan. Though most pricing plans can have this limit raised, and some come with unlimited bandwidth.

Speed

55 % – Fair

We ran our speed test by uploading a 1GB test folder over an internet connection with a 100 Mbps download speed and 20 Mbps upload speed. The test took place from a location in Serbia, which is quite far from OpenDrive’s servers in Phoenix, Arizona in the United States.

Considering our connection speed, our download should take less than two minutes, and the upload should take around seven minutes, although we do expect some latency due to factors like distance.

Our 1GB test folder took under an hour to upload on the desktop, while the download was just a smidgen faster with 48 minutes on the first try and 45 minutes on the second. This entire process was even slower on the web interface.

First Attempt:Second Attempt:Average:
Upload 55 minutes62 minutes59 minutes
Download48 minutes 45 minutes 47 minutes

Compared to its competition, OpenDrive is markedly slow. This is the biggest detriment to using this service. For example, pCloud is faster in both download and upload speeds. In fact, most cloud services we’ve tested have better speeds.

Security

85 % – Very Good

When it comes to safety measures, OpenDrive has one of the most coveted security features in the world of online storage, zero-knowledge encryption. Available only on paid plans, when you turn this option on, OpenDrive will create a “secure files” folder. All the files you place in this folder are secure with AES 256-bit encryption. You can create sync and backup tasks to this folder, too.

Only you will have the encryption key for this folder. Meaning, that if you lose this key, the contents of this folder is lost forever since zero-knowledge encryption means that not even OpenDrive knows the key. We recommend you use a password manager to make sure you don’t forget or misplace this password.

Unfortunately, this feature isn’t available on the free plan, and you only get encryption on the desktop apps. This means that any files you upload through the website or mobile apps are completely unencrypted. 

opendrive password
You can password-protect each file in OpenDrive.

Privacy

68 % – Decent

OpenDrive’s privacy policy states that it collects information pertaining to your registration and profile, such as your email address, payment information, IP address, name and phone number. It also follows your activity on its website through cookies, though only for its own use. 

It does not share this personal information with any third parties, but it does state in its privacy policy that it will hand over your info and log-file information if required by law and will comply with DMCA takedown requests.

However, as we have already covered in the “security” section of this review, no one would be able to access the files in your “secure files” folder without your encryption key. Of course, all of your other files that are not in this folder are unsecured.

These are all pretty standard privacy features, though we have to mention that OpenDrive’s privacy policy hasn’t been updated since 2013. A lot of things have changed since then, such as the GDPR. This is a recurring issue with OpenDrive: from its design to the information on its website, a lot of it seems to be outdated in some way or another.

Customer Support

65 % – Decent

OpenDrive has only one type of customer support, by email. The popular customer service platform Zendesk handles customer support, and you can submit a support request after you fill out several fields that describe your issue. Luckily, OpenDrive’s support was quick to respond to our inquiries.

There is also a knowledgebase and community forum, though both of these seem underdeveloped (the knowledgebase has a total of 19 articles) and underused (the forum has sparse use).

We understand that not every company can have a dedicated support staff operating the phone lines or live chat 24/7, but we also have to point out that these two support channels are the fastest and most reliable ways to quickly resolve problems. Getting in touch with a customer support agent this way instead of waiting on an email reply can save a lot of frustration.

The Verdict

For every area in which OpenDrive shines, there is another where it falls short. Its antiquated design and slow transfer speeds hamper its affordable unlimited storage and first-rate security. The fact that it also throws project management and note-taking into the mix serves more to highlight its lack of focus since it is a cloud storage service first and foremost.

OpenDrive’s overall impression gives off that it’s a cloud storage software that is several years behind its competitors when it comes to industry trends, advanced features and infrastructure. This is a shame since OpenDrive has a lot to offer.

We hope that you have enjoyed reading our review of OpenDrive. Now, we want to hear from you. Have you ever used OpenDrive? What are your impressions of this cloud storage provider? Are you still using it, or have you switched to another storage service? Tell us in the comments below. As always, thank you for reading.

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108 thoughts on “OpenDrive”

  1. I have been using OpenDrive for awhile now and with each update it gets better and better as they continue to add more features to the program. My only gripe, and its a small one, is the typeface is a bit off in the mac version on the settings page.

    overall i am very happy with them.

    Reply
  2. The price is right here. 10 bucks a month gets me unlimited storage that I can access on my PC, laptop AND android tablet. My wife uses it on her ipad and since the files exist in the cloud I save on my phone storage space!

    Reply
  3. OpenDrive‘s app simply does not work on a Mac (neither Mountain Lion nor Mavericks OS). I bought the unlimited plan then started the backup for about 400 GB of data. After uploading about 20 GB the app said “Succeeded”. So I restarted… numerous times over the course of a couple of weeks. It never finished but it said “Succeeded” each time. So not only does the the app not work, but tells you it is working so you can be fooled into thinking your data is backed up.

    Went back and forth with customer service about a fix they said was coming soon. It never came so i asked for a refund. They said no refunds and informed me, in CAPS, that, “OpenDrive MAKES NO REPRESENTATION, WARRANTY, OR GUARANTY AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, TRUTH, AVAILABILITY, ACCURACY OR COMPLETENESS OF THE SERVICE OR ANY CONTENT ”

    They acknowledged that the service did not work, but would not refund my $130. I cancelled anyway. The whole experience just felt dirty.

    Reply
    1. Thanks for the heads-up, I was about to install but ‘no thanks’ if the experience is that bad on the Mac!

      Reply
  4. I subscribed to OpenDrive because I wanted a cloud backup for my iMac files. I am running Mac OS 10.9, Mavericks. It wasn’t until after I had subscribed that I found that the backup function does not work for computers running Mavericks. There was no warning during the subscription process that warned me that this important function would not work for my computer and operating system. At this date, it appears that the sync and backup function has not been work for 6 weeks or so. When I talked to technical support today, I was told those functions would not be working for 2-3 weeks. Probably a best case estimate!

    Reply
  5. I’m pretty new with OpenDrive, but so far I really like it. The file sharing is especially really awesome, I can’t get enough of that feature. No only can I back up my files, but I can then share those files with friends, family, or even clients, great stuff.

    Reply
  6. Terrible customer service. They refused to refund charges for my first year of service, even though they never provided a hard drive for manual upload as promised when I signed up. I complained after waiting for two months, and they wouldn’t prorate the months that I spent waiting even though I never uploaded a single thing to their storage or refund the remainder of the year. Then, to make matters worse, they renewed my service for another year and charged me ANOTHER $99, claiming I had never properly cancelled my account. I again contacted them asking for a refund 2 days after they charged my credit card, but they have again refused to refund me. I have filed a complaint with the BBB. I’ve never had a worse experience with a company. I know use Backblaze and couldn’t be happier with them. Stay away from Open Drive!

    Reply
  7. I’ve tried a lot of things to find the perfect cloud solution. I report, the Open Drive is far from perfect, but it’s far the best option I’ve found.

    Maybe a bit simple, not flashy, but very reliable, the synchronization is good, and the batch file upload is really fast!

    So, I can heartily recommend for everyone!

    Reply
    1. I`m not agree with You!

      This service is not working at all… as expected. We have lost a lot of files because of the opendrive.com administrators.

      Reply
      1. I am very sorry that you have experience in this regard.

        At this very moment I’m uploading flawless, with full speed, what I have (20 Mbps).
        It never had any problem with the sharing or uploading by a guest. (These services I use it almost every day.)
        In addition, almost 1TB data of mine is kept in sync between two machines, also in daily use.

        It’s true, I’ve never had any business with the customer support team, it was never necessary, so, I do not know how it works.

        Reply
        1. I have so far enjoyed my usage of the storage site, its very user friendly and serves me for the purpose i use it for

          Reply
  8. Yesterday I decided that I will not upload my data any more to that system. Here You have some reasons why:
    – very slow upload, (my DSL 10mbit/upload, 50mbit download) to upload 2GB of files I need 1 day (~12h)!!!! This is limitation setup by windows client.
    – during upload system missing files a specialy if You uploading big folder with hundreds of files (After upload I realised that I have 45% of files with size 0kb – I lost my data)
    – its not encrypted storage, so it means that all Your data are visible for opendrive.com admins
    – test environmnet is connected to production system, so it means that not ready exploitable webdav.opendrive.com is connected to Your data – that means that somebody can hack and still Your data
    – webdav.opendrive.com is in beta stage but its allowed in production (!!!) , login to webdav.opendrive.com keep in my mind that Your password is not encrypted (its only HTTP)
    – if something is wrong, support will always tell You that is problem with Your device or Your network connection. I opened 5 tickets to them and solution for all tickets was the same – latency problem (even if I used professional server connection… )
    IF YOU CARE ABOUT YOUR DATA, DO NOT UPLOAD YOUR FILES ON THAT SYSTEM.

    Reply
  9. I`m opendrive customer since few weeks. I cannot say any good word about this company. The biggest problem for me is VERRRRYYYY slow upload. If You are planning to upload some gigs, forget it a specially on MAC platform. Personal for me its not working and I will not use it any more.

    Reply
  10. Terrible service!
    Its hard to upload even small file. Support always saying that the problem is on the customer side.

    Instead of opendrive.com I suggest to use much better service with geolocated datacenters and perfect support – sosonlinebackup.com.

    Opendrive.com is a crap. They will also not return Your money if You will not be satisfied. Please be aware from this service! They are focus more on the making money rather than on the perfect service.

    Reply
  11. Reading that comments I decided that I will not buy account by opendrive. I tried to contact with support several times but without result. Nobody would like to pick up phone.

    Also I tried to upload on demo account several small files, aproximately 80MB. I took almost nine hours. Some files were corrupt.

    It make sense to spend more money for some more stable services.

    This service costs too much and its not stable.

    Reply
  12. No access to many documents for two months now. Instead of resolving the issue, OpenDrive simply blocked our company from their Twitter feed! It was good when it worked, but right now very poor service

    Reply
  13. I haven’t used opendrive, but it researching it as a potential cloud storage provider I feel compelled to submit this comment.

    I find “reviews” of this service to be highly polarized.

    Some highly negative posts from disgruntled users reporting actual experiences with the service in which they experienced data loss or poor customer support.

    And (more notably) many, many brief postings plastered all over the web from users urging me to use this service. Generally they don’t go into any depth in these “reviews” and they don’t feel genuine to me. More like a public relations marketing campaign.

    So this coupled with their low pricing (which might indicate that they aren’t spending the money required to support a robust infrastructure) is a big red flag for me. I’m not even willing to initiate a free trial to check it out.

    Reply
  14. Complete fraud.

    Save yourself the stress and buy a hard drive, online storage at this capacity and price is 100% to good to be true.

    I learnt the hard way.

    Reply
  15. I’ve just started so I can’t give many details.
    Still with the free version to check how it works on windows. It doesn’t have a linux version though 🙁

    Reply
  16. I had nothing but headaches with this service. Paid $299 and the app crashes and won’t work on Mac or PC, the webdav does not work and after three months, I’m still waiting for a refund and have filed a complaint with the BBB.

    Reply
  17. Sooo i just started using OpenDrive and am greatly impressed.

    It has uploaded everything that I could hope for, and is allowing me to save some precious files in the process before re-writing my Mac. Overall iam so happy to have found this program.

    I do have maybe one con?

    It does upload fairly slow for me. BUT considering it’s saving my files.. I can’t even really say that’s a con at all.

    ( Also I am using the free service, and, REALLY happy with it. )

    Sooo i would say get it for anyone looking into it, since it saved me big time!

    Reply
  18. I’ve been using OpenDrive since BitCasa changed their pricing structure. Overall, I’ve been happy with the service. I currently have 6+TB of data on Opendrive. They have their ups and downs like any other company. There is a lot of functionality in their service that just doesn’t get exploited.

    Sometimes speed is slow, access to files can be disrupted at times, but like I said, it works. I use OpenDrive and Amazon Cloud as online backups, then I burn data to bluray discs. This gives me enough coverage for my backups and access.

    Reply
  19. This cloud provider has been useless for me for large amounts of data (photographs, etc.). Downloads grind to a halt, for one thing. It’s almost impossible to get my data out! If I try to download more than a few gigs of pictures at a time, OpenDrive gives me a corrupted zip file that I can’t open! After a lot of research, I’m in the process of migrating to pcloud. (https://www.pcloud.com/). Seems like it’s going to be a much better value for my money.

    Reply
  20. Used the service for three years on multiple computers. Yes, it was slow in the beginning, but for the last year and a half I have had no issues with upload or download speed (I have had the same Internet service during all this time). The backup/sync software works reliably for me. I have never had any issues with corruption for any files, even those that I have uploaded which I don’t keep locally, but still use. As far as large files, I use it to store hundreds of gigs of raw camera files, audio flac files, and video, among others; I upload and download files with no issues, sometimes 20 or 30 gigs at a time (note: that is using the desktop client, not the web interface, which I only use sporadically). Their iOS app is basic but works. For unlimited storage, it is solid as far as I am concerned. I only wish they offered better encryption.

    Reply
  21. Don’t use them.

    I’ve had their service for about a year, 2 times (over a couple of months) half my files were not accessible, which meant I wasn’t able to do my job. The second time they simply gave up, one of their hard drives was broken and whatever was there, was lost. They admitted that making their backup’s on the same hard-drive, but on a different partitions was a mistake (I couldn’t believe it when I read that). Currently I cannot access files again, they are broken. So if you wan’t to use this software, be advice, keep your own backup (which kinda beats the purpose for a cloud service)

    Reply
  22. Most other file sharing companies have hidden (and strict) limits that you usually learn about the hard way (i.e. Dropbox and bandwidth!)

    OpenDrive puts clearly and plainly what you can use their service for, and they even encourage hotlinking! (which most file hosts try to throttle/prevent).

    Great price, great offers.

    Reply
  23. OpenDrive is a fairly good service. It offers a simple interface, and allows you to get more storage and bandwidth, all for free. 🙂

    Reply
  24. Unfortunately, the problems started with the dropbox website and with their incomprehensible error 429. But I did not have so much traffic. The site opendrive also have direct links , but given enough traffic. I am used to publish regularly editable tables on other sites , so important and constant synchronization link . I’ll try , and then we will see .

    Reply
  25. opendrive is a very good sevice and it is free. you can access your drive form you smartphoe. All of the file you upload have two direct links through which you can open or download it directly in the address bar. That is awesome.

    Reply
  26. WORST F-U-C-K-I-N-G site . They dont refund money as well. Stay away. This is the first time i am writing review . I had to because of SHIT service.

    Slow upload Speed 200kbs
    Files will disappear and u won’t know

    Reply
  27. They do not have 100% security in their files, if you do not ensure them one by one. Attention! They do not refund the money in the first few days if you are not satisfied.

    Reply
  28. AVOID OPEN DRIVE AT ALL COSTS

    If you do not login every 90 days they will delete all your files. I can’t tell you how much this pains me to find out all my files are gone. I am so screwed thank to Open Drive. They didn’t bother to even send me an email telling me the 90 day window was approaching. Will tell all my clients to avoid at all costs.

    “Thank you for contacting OpenDrive, the premier solution for cloud storage, backup and cloud content management.

    We checked the logs and have discovered that your files were removed due to inactivity. It is our policy, as well as part of the terms you agree to when you register, to delete files when a user has not logged in at least once in 90 days. We do this because it is necessary to save server space to keep costs low. Unfortunately, we are unable to recover your files.

    To prevent this from happening again, please be sure to log into your account at least once every 90 days.

    You can also register for a paid account that is not subject to this restriction. We have many affordably priced plans for as little as $5 per month or $50 per year. Please visit https://www.opendrive.com/pricing to get started.

    We apologize for any inconvenience the file deletion has caused.”

    Reply
    1. WTF is your problem? Every provider has restrictions on FREE accounts.

      Happy Opendrive customer.

      Reply
  29. I’ve been using opendrive for a little over 6 months and so far I haven’t encounter many major issues. I created an alarm that reminds me every 80 days to sign in to avoid data loss. And having read a few reviews I’m happy to use it as other services as backup, just in case 😉

    Reply
  30. I have signed up for the feee version. I am impressed with the sync and backup features.

    Reply
  31. It’s difficult/impossible to close your account. I’ve been trying for over a week and they just took another payment. There isn’t a simple “close account” button on the website – you have to email support. Then you have to reply to their response to “confirm” that you wish to close the account. Then it still isn’t closed, and the support ticket is ongoing, and they still take your money.

    Stay the hell away is all I’m going to say.

    Reply
  32. I subscribed for one year. But during the 1st month I saw that opendrive has slow speed for download and upload, some issues with uploading by dragging files in opendrive app…, and I requested to close my account and to refund me money, it passed about 9 days, and they still not gave me an answer. My advice – AVOID OPEN DRIVE. They does not refund money. I appealed to paypal buyer protection and I hope that they will help me to refund my money back.

    Reply
  33. DO NOT USE THIS COMPANY!!! They are a fraud! I tried to cancel my service like two weeks after the term started because all of my files disappeared and they wouldn’t help me unless I gave them a list of every file that was missing (in the thousands – it would’ve taken me months). They refused to give me a refund and Paypal was no help. If you wanna get scammed out of $100 use this company; otherwise use another.

    Reply
  34. Fast and has a nice simple design. Though I just started using it, friends told me that OpenDrive is a fair and free service for us who are sattisfied with the 5GB. All you have to do to keep your place in the cloud to yourself is login at least once every 9 months!
    I give them the credit they seem to deserve and keep using it for my own goals

    Reply
  35. I started testing OpenDrive today. It seems a good service of storage space, safe and stable. With unlimited rates of scatter at an acceptable price. I hope that the developers take advantage of the API to create applications to be able to use it even more.

    Reply
  36. what a scam! do not use them! they simply lie when you reach out to their customer service. I have been told every week that my refund is coming, it’s been 4 months! They just say that whatever problem you are having it’s your computer’s fault. I was never able to upload one video. I asked for a refund the same day I payed after realizing their service wasn’t working. Worst $100 spent of my life.

    Reply
  37. I tried Open Drive, I liked the software and app, all worked fine. Just didn’t like certain things about it. Phoned their customer support for help, just went around and round in circles with them. Sounded like the guy was stoned out of his face. I was calling from the UK and my phone bill was £87 extra due to phoning USA trying to sort this issue with them. Got nowhere. Asked for a refund, they instead took ANOTHER payment. Have been waiting over a month for refund. THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. Still owed refund, plus I got charged for paying in $ as im in UK so another cost I wont be getting back. AVOID OPENDRIVE!!!

    Reply
  38. Beware:
    Unlimited Storage = Limitted Bandwith(200kb/s) after reaching 10TB.
    If you stay below, it is a good Service, if you have more data, like i have, forget it 🙁

    Reply
    1. Read the Opendrive Terms. The company should pays smth for storage and greedy users are limited to speed. Opendrive provides to you unlimited storage, but with some speed restrictions

      Reply
  39. I’m new to OpenDrive, but I think I like it. The file sharing is easy and I can back up my files, then share those files with friends & family. Fantastic.

    Reply
  40. I’ve been trying to use OpenDrive for remote file storage. I find OpenDrive frustrating to use. When I try to copy a folder full of photos or folder full of mixed file types I get a lot of error messages, some very cryptic. Usually, once it throws an error it halts the folder copy. I’m then left being unsure of what was actually copied. Some files simply will not copy due to file naming issues or other cryptic reasons.

    I’ve contacted support via email but they give me either very technical answers that aren’t helpful or, more recently, simply say “it’s not designed to do that”.

    Though I can probably deal with the limitations, I don’t feel comfortable using it as a team storage solution as many of my user have differing experience and technical savvy.

    It’s unfortunate because it looked so promising.

    Reply
  41. Come on now. Look at that price for unlimited storage. That all by itself is worth using this product. I’ve had open drive ever since the bitcasa fiasco and it only gets better.
    I don’t do a lot of file sharing but I do, do a lot of file retriving and uploading. It’s been a breeze. The PC app needs some help that is for sure but I’ve easily, with vigilance uploaded 40-60 Gb at a time in less than 2 hours. It doesn’t slow my computer like drop box can.
    The one thing I do not like is the billing system. It has been an issue that they don’t record payments that come out of my checking account, but it’s been easily resolved. I think they are understaffed. They have to be otherwise the support issues would be resolved in a faster, more pleasant way. But how about drop box support? It’s hardly better. I’m sticking with them till they kick me out. Although they offer unlimited storage, I persoanlly would not store more than 10 TB without opening another account. There is a point of just being fair and I can understand why they would need to limit bandwidth on accounts that go above that because people would have coplete business storage at essentially no cost and that isn’t in the terms of use . It can be done covertly but it breaks the terms of use spirit too.

    People need to get real and be reasonable on what these businesses can offer, and at what price. I think Open drive has hit a nice middle ground for what they do offer. If you need something else there’s no need to call them names, just go to another cloud solution that fits your particular needs better.

    Reply
    1. Polish a turd and it’s still a turd .. just because they offer you unlimited turds doesn’t make it better. Download speeds of anything between 300 kbps and 0 kbps, corrupt files, albums with missing songs, 14 hours to download 21gb, numerous error codes … once I’ve got everything downloaded from them, I will not be returning.

      Reply
  42. Much better than Acronis which team are declined their unlimited plans, offered since ~2015

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  43. Great product, use for work and its fantastic. If there was anything I could recommend as a feature it would be an option for 2FA.

    Reply
  44. I read almost all comments. And I started to use OpenDrive today. My first quick review is file upload still a bit slowly. But these price is the best option for unlimited storage. So for now, I’m verry happy to find this service to use for cloud storage. But I don’t know what is waiting me in the future. Thanks for detailed review.

    Reply
  45. I’ve been using Opendrive for several years now. I’m VERY dissatisfied but I can’t find any other service that is “unlimited”. But then, although they claim unlimited, Opendrive is very much limited.

    Their interface is poor and difficult to use. Syncs fail often. Forget trying to share an mp3 or other file to someone like you would with Dropbox or Box.

    I had a hard drive crash and went to try to recover some files and realized it had only backed up about 100mb of the hard drive! Set to back up for well over a year. Because it was Drive C it kept failing.

    At 14TB the speed has dropped to unusable levels. When I asked support (very poor support, believe me, I’ve used it multiple times), they said 14tb is too much and I need to get a business account because I backed up multiple computers and I”ve used it from 2 IP addresses (my home and church).

    Reply
  46. I rely on the “set it and forget it” dependability, the ability to view and recover files remotely, and the security of off site storage.

    Reply
  47. Simple, free, and tolerates slow internet connections if you’re not using large files.

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  48. I’ve been using it for a little while, but so far it has been great. The upload speed is a bit slow on my free account, but nothing too bad. I like the clean interface, easy to use.

    Reply
  49. Opendrive is currently the only cloud storage operator that offers unlimited data storage space. How is it possible? Simple. It limits the upload speed by discouraging and often making it impossible to upload files. An example? It takes about 10 hours to upload files for a total of 10 GB, if everything is OK and some uploads fail. This explains how it offers unlimited space, simply by making its use impossible.

    Reply
  50. Great. The upload speed is a bit slow on my free account, but nothing too bad. I like the clean interface, easy to use.

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  51. I’ve used dropbox and many many orhers, and have found OpenDrive to be the cleanest set up in cloud storage. You can hotlink, direct link and many more features. Great for mp3 hosting and linking as well. They even have a sync folder to keep your files up to date. Love it!

    Reply
  52. It has some limitations with the free version but it works for what i wanted it for. i have no complaints so far.

    Reply
  53. It’s not unlimited, I’ve reached15Tb worth of files and they limited my uploads, I couldn’t even upload a word document anymore. When I got in touch with them they said it’s unlimited to certain point, and if I wanted to upload more I could see other plans and pay for the extra Gb. I work with video editing and have a ton of raw footage, it’s not truly unlimited, they just set a high value and hope for the standard user to never reach it, if you do, you pay extra =/

    Reply
    1. OD doesnt have unlimited space on storage servers. There is a hard limit of uploading speed when you reach 10TB of used space.

      Reply
      1. so if I purchases the business unlimited plan, and just so happen to exceed 10TB after extensive usage, I will not be allowed to upload anything? isn’t that false advertising?

        Reply
  54. For a CURRENT/UPDATED Test, I just tried OpenDrive today 3/19/20 and tried it using an 88MB file and Fast Internet. Upload/Download Test.

    RESULTS:
    OpenDrive: 8 MIN to upload & 8 MIN to Download
    GoogleDrive: 1:20 upload – 0:08 Download DropBox: 1:06 upload – 0:04 Download

    ALSO NOTE: This was a video file, .MOV.
    I Could NOT view the video in the browser, but could immediately view it in both DropBox and GoogleDrive.
    As we do photography & videography, this was ESSENTIAL. Large Files and Client Delivery, so unfortunately, we CANNOT use OpenDrive.

    Reply
    1. CORRECTION: I requested a free trial of OpenDrive and the results were different:
      1:27 upload – 0:08 download

      So the Premium Version has faster upload/download speeds.

      HOWEVER:
      Videos do NOT play in Google Chrome.
      Videos play but do NOT have sound in Firefox.
      Videos play fully in Safari, but buffer like crazy!

      So seems like a Great Use…. as long as you’re not a videographer.

      Reply
      1. OD is great for personal backups and for backup of small office. We aren’t a great company dropbox, just doing small business for small companies and users

        Reply
  55. I signed up for the FREE Drive. Working Well but I’ve run into bandwidth limits. My fault, I will be more aware of that in the future. Can’t really complain about FREE. Thanks Open Drive!

    Reply
  56. I was using SpiderOak for backup and sync between my home desktop and laptop. I had all of my files being sync’d. Then it stopped working. SpiderOak said they have a limit of how many files can sync. So I went looking for another provider. I don’t always have both computers on at the same time, especially for the entire time it might take to sync (nor do I want to, say, always leave on my home desktop) so a P2P service like Resilio Sync isn’t going to work. I wanted a zero-knowledge service. OpenDrive works and seems to work well. I don’t use the backup feature since I kept my SpiderOak account (I was an early user and so I have unlimited storage with them). I found it easy to setup. When I called with a question, they were available by phone (SpiderOak is not, and they can take 1-3 days to get back to you). They stuck with my questions until everything was working. I found the interface straightforward except to make sure I used the zero-knowledge folder (the encryption folder), but as I said, they were able to help me immediately by phone. I have had two long video files fail to sync, they said chkdsk might solve the problem, it did not, but the files seemed to have transfered. My ONLY gripe, is at times the service seems to slow down the computer, especially my desktop. You can see the mouse cursor skip. Reading about the backup/sync frequency setting, it seems the software is essentially always running, always checking for file changes, the technical term is continuous polling. SpiderOak does not seem to do that so I would say one change that I would certainly pay more for would be to run in more of an interrupt mode, where OD engages only when the file system makes a change of some sort.

    Reply
  57. Great price, basic use. It’s not as “easy” as others, and the interface might be a bit “out of date” but it’s a basic application that preforms it’s job as it should, and for a price you can’t beat.

    Reply
  58. This is a great storage for My Music works. I love Open Drive because I had my project files backup

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  59. I think this be only used for desktop, but the opendrive, you can use on mobile browser or desktop browser! You can still upload your files.

    Reply
  60. Fast upload and also fast download. Great. The platform is easy to use. Thanks.
    Excellent. The best cloud service I used.

    Reply
  61. Its awesome this service and cheap, It solved all my synchronization problems and now I can share all the files I want with my friends and co-workers. Thank you, you have solved my digital life.

    Reply
  62. Have been using OpenDrive as our automated daily backup system for over 3 years and works well for my business. Easy to use, set and forget.

    Reply
  63. Love Open drive , thanks for giving out some free storage , especially in these times , comes in handy

    Reply
  64. Great online cloud storage, would recommend to anyone who is looking for an easy to use Online Cloud Storage OpenDrive is the one

    Reply
  65. OpenDrive is simply easy and user-friendly interface. Strongly recommended!

    Reply
  66. OpenDrive does have several nifty options. The first of these is that it can stream certain types of audio and video files. This means you can upload a video to OpenDrive and share a streaming link to a friend, who can then watch the video without downloading it. Easy and User friendly.

    Reply
  67. I have signed up for the fee version. I am impressed with the sync and backup features.

    Reply
  68. I’ve used a handful of tools – for both work and personal use. To be fair they all have advantages and well flaws.

    Opendrive does provide the user a clean interface on their site as well as one of the best (if not the best) applications for any client you decide to use.

    Their uploads and downloads are not throttled in any way (for paid accounts) and I am able to get very close to my Gigabit upload speed when syncing new content. Overall a very good deal for the price… even though the “unlimited” with a possibility of hitting a limit does worry me. Not that I’m storing thousands of TB of data… just knowing that unlimited is not really unlimited becomes a slight “mental bother”. But yet again… other than backblaze, no one is giving out unlimited claims. Backblaze requires you to keep the data locally to be able to back it up… so it’s not a storage solution simply a backup.

    Overall, It’s a good service, great app and what seems to be a hard to hit limit.

    Reply
  69. For me it is a great Cloud storage. I am using it on my Chromebook (WebDav). No problems found so far.

    Reply
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