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MEGA Review

MEGA is one of the best-known storage providers out there, with plenty of clouds hanging over its reputation. That said, as far as we can tell, security is top-notch, though we wish its massive free cloud storage deal would stick around after the first month. Read our full MEGA review for the details.

Aleksandar KochovskiDan Ginn
By Aleksandar Kochovski (Editor) & Dan Ginn (Writer)
— Last Updated: 2022-02-15T08:26:12+00:00 Facts checked by Elisabeth Ivey
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MEGA Web Interface
The MEGA web interface, displayed in a web browser.

MEGA is a cloud storage service focused on security that offers users excellent end-to-end encryption and a great free plan with tons of storage. However, its history has been marked by controversy and its zero-knowledge-encryption makes collaboration difficult. Find out more about MEGA, both the good and the bad, in this full MEGA review.

Key Takeaways:

  • MEGA offers one of the best free plans on the market: 20GB free excellent free plan.
  • User data and files are secure through its zero-knowledge encryption service.
  • Robust security means fewer options for effective collaboration.

Founded in 2013 as a successor to the infamous Megaupload — which you can read more about in our guide to what Megaupload is — MEGA cloud storage was created by the notorious Kim Dotcom. Following the takedown of Megaupload’s servers in Hong Kong, MEGA was incorporated in New Zealand as a cloud service dedicated to the security and privacy of its users’ data.

In spite of all its controversy, MEGA is still a very secure cloud service, and it’s one of the best choices for anyone looking for lots of free storage space. A free account will get you a whopping 20GB of cloud storage. Because of this, MEGA makes our list of the best free cloud storage services.

Although MEGA has a generous free plan, its paid plans are rather pricey and it doesn’t really offer enough cloud storage to make up for the price. There are certainly better alternatives that offer much more storage for a lower price. You can check out our review of Sync.com if you’re looking for a deal that offers top-notch security for a great price.

  • 07/02/2021

    We have updated our speed tests to reflect MEGA’s improvement in upload and download speeds as well as pricing details across all plans.

  • Despite its controversial past, MEGA is as trustworthy as any other leading cloud storage provider. It’s transparent about your privacy and even extends GDPR protection to users worldwide.

  • MEGA is not an illegal service and complies with all regulations that apply to a service of its type. It also has a dedicated support team to help take down any files that may be an infringement of copyright law.

  • MEGA does not give viruses through its software across all its platforms. However, like with any other cloud service, users should only download files sent to them from trusted sources to avoid viruses and malicious malware.

  • MEGA certainly outperforms Google Drive in relation to privacy and security. However, Google is a far better option for those looking for a cloud service that offers robust tools for collaboration.

MEGA Review: Alternatives

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    200 GB - Unlimited GB starts from $5 / month (All Plans)
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    500 GB - 2 TB starts from $4.17 / month (save 16%) (All Plans)
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    100 GB - Unlimited GB starts from $1.99 / month (All Plans)
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    100 GB - 30 TB starts from $1.67 / month (save 16%) (All Plans)
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    150 GB - 5 TB starts from $1.67 / month (save 39%) (All Plans)

MEGA Strengths & Weaknesses

Pros:

  • Zero-knowledge encryption
  • Encrypted sharing links
  • Plenty of free storage
  • Previews for media & documents

Cons:

  • High prices for paid plans
  • Not good for collaboration
  • Poor customer support
  • User experience could be better

Features

80 % – Good

MEGA’s outstanding feature is its end-to-end encryption. All files that are uploaded to MEGA’s servers are encrypted on the side of the client, meaning the user is the only one who can decrypt their own data. Along with two-factor authentication, this makes for a very secure cloud storage service.

Apart from the excellent security, MEGA has plenty of features — some necessary, others not so much. It has several sharing features plus some nice extras, like the chat client. However, it lacks integration with third-party apps, so it’s not the best for collaboration, leaving some users turning to the likes of Google Drive and OneDrive (read our Microsoft OneDrive review).

mega account overview
MEGA provides a detailed overview to help you manage your storage.

What Is MEGA Used For?

MEGA is a secure cloud service that offers robust sharing features. It’s extremely useful for sharing sensitive data, with several layers of protection for your shared links. Everything uploaded to MEGA is encrypted with an individual encryption key, which can be sent separately. However, only paid users can set expiration dates and passwords for the links.

mega sharing encryption
Paid users can set unique passwords and expiry dates when sharing files. 

You can also share folders with anyone with a MEGA account. Sharing folders this way lets you set permissions for the folder, allowing you to choose who can upload to the shared folder, or alter any data inside it.

MEGA’s interface can be a little cluttered at times, and there’s a lot of overlap between its many features, especially when it comes to file sharing. In comparison, Tresorit is a secure cloud storage service that makes file sharing much easier and less confusing for the user. You can read more about Tresorit and its excellent sharing features in our Tresorit review, and also read our MEGA vs Tresorit comparison.

MEGA for Productivity and Collaboration

MEGA also offers a slew of apps, ranging from the standard desktop and mobile apps to live chat to dedicated apps for sharing large files.

mega live chat
Users can communicate via the live chat feature directly inside the MEGA web app.

The live chat functionality can be useful for collaboration, as it is also secured by MEGA’s encryption protocol. However, keep in mind that metadata, such as the email address of your contact, remains unencrypted. Chat is available both through the MEGA website and via the mobile app.

You can share files inside the chat, either directly from your computer or from your MEGA cloud drive. There are no file previews when sharing inside the chat, so you’ll need to remember the file name. It’s a tiny bugbear, but something MEGA could certainly improve on.

MEGA also retains previous versions of any file you have uploaded, so it’s safe from any accidental changes saved to the cloud. Versioning is enabled by default, and files with previous versions are marked with a little clock icon next to them.

Unfortunately, MEGA’s strong focus on privacy and security doesn’t leave much room for collaboration options, so integration with third-party apps like Google Docs is impossible. If you need to collaborate on cloud-based files, Google Drive is one of the best options for that.

mega image preview
MEGA allows users to preview hi-res images inside the web application. 

MEGA’s file management system is fairly comprehensive, with separate tabs for recent and deleted files, incoming and outgoing shares, as well as a storage management tab where you can view statistics about your cloud storage use. You can also preview images, music and video files and PDF documents.

There’s also a feature called MEGAcmd that allows you to use a command-line interface for advanced management of your personal cloud. Using MEGAcmd and MEGA’s WebDAV integration, you can set up things like scheduled uploads or automatic backups.

MEGA Features Overview

Sync
Sync Folder
Block-Level Sync
Selective Sync
Bandwidth management
Sync Any Folder
File Sharing
File Link Sharing
Link Passwords
Link Expiry Dates
Folder Sharing
Folder Permissions
Link Download Limits
Upload Links
Productivity
File Previews
Edit Files
In-App Collaboration
Office Online
Google Docs
Notes App
Media Playback
Mobile Apps
Deleted File Retention
Versioning
WebDAV
Security
At-Rest Encryption
In-Transit Encryption
Encryption Protocol
Zero Knowledge
Two-Factor Authentication
Server LocationEU
Support
24/7 Support
Live Chat Support
Telephone Support
Email Support
User Forum
Knowledgebase
Misc
Free Plan

Pricing

80 % – Good

The main draw of MEGA is its excellent free plan that comes with 20GB of storage and a generous transfer quota. Additionally, MEGA has four paid plans and a separate business plan. However, these plans are pretty costly and don’t offer any crucial features, so unless you need the larger amounts of storage they offer, there’s not much incentive to upgrade.

Free
  • : 20 GB
Pro Lite
  • : File transfer: (monthly plan) 12TB (yearly plan)
  • : 400 GB
Pro I
  • : File transfer: 2TB (Monthly plan) 24TB (yearly plan)
  • : 2000 GB
Pro II
  • : File transfer: (monthly plan) 96TB (yearly plan)
  • : 8000 GB
Pro III
  • : File transfer: 16TB (monthly plan) 192TB (yearly plan)
  • : 16000 GB
Business
  • : Up to 10PB
  • : 10485760 GB

The prices above are in U.S. dollars, conversions from MEGA’s pricing in euros.

Free Account Features

The free plan offers most of MEGA’s functionality, with exceptions such as time limits and passwords for links, longer retention periods for deleted files and the ability to grant your monthly transfer quota to other accounts.

It comes with 20GB of permanent storage, which is already among the most generous free plans. On top of that, there are several ways of expanding your storage.

Installing MEGAsync, MEGA’s desktop app, will get you 5GB of bonus storage. You can get an additional 5GB for installing the mobile app and 5GB for verifying your phone number. These bonuses, totaling 15GB, last for 365 days.

You can also nab an additional 5GB of bonus storage for each friend you invite to MEGA. Each confirmed referral gets you a bonus that lasts for a whole year, so you can easily expand your storage when you need it, at no cost to you.

Do not worry if you don’t see your bonus storage appear immediately. MEGA will send an email notification that your bonus storage is available, but may take a few days to appear on your account. 

It’s worth noting that free accounts are subject to transfer limits, but the exact amount is non-specific and usually resets every 24 hours. It’s also determined by your IP address, so in the worst-case scenario you can just connect to MEGA through a VPN.

If you think a free account with MEGA is not for you, you can check out Icedrive, another privacy-minded cloud service with an excellent free plan that includes 10GB of storage.

mega achievements
Users can bag additional free storage spaces by downloading MEGA’s apps and referring friends. 

The cheapest upgrade to your MEGA cloud storage account is the Pro Lite plan. It comes with 400GB of cloud storage and 1TB of transfer for a monthly price of $5.85 (4.99 euros). You can also choose to pay a yearly fee, which will bring your tally up to $58.59 (49.99 euros).

Next up is the Pro I plan, which costs $11.71 (9.99 euros) per month or $117.19 (99.99 euros) yearly. It offers 2TB of cloud storage and a 2TB transfer quota.

The Pro II plan comes in at $23.43 (19.99 euros) per month or $234.39 (199.99 euros) per year. This gets you 8TB of cloud storage and a monthly transfer quota of 8TB.

The most expensive plan is the Pro III plan, which costs $35.15 per month (29.99 euros), and it comes with 16TB of transfer and storage space. If you opt for a business account, you get unlimited cloud storage and transfer for the monthly price of $5.86 (5 euros) per user, with a minimum of three users.

These plans aren’t the cheapest around. pCloud is more affordable, and it’s an excellent cloud storage service overall. You can read our full pCloud review for more information.

Ease of Use

80 % – Good

MEGA’s interface design seems a little dated by today’s standards, with its bold reds and dark contrasting grays. This does help a lot with legibility, though, making everything easy to notice and read. MEGA added a dark mode in 2021, which makes it a little easier on the eyes at night.

mega dark mode
You can use MEGA in dark mode for better viewing in low-light situations.

MEGA offers several apps that let users access the service in different ways. There are the two desktop apps we mentioned, as well as mobile apps for Android and iOS. The browser experience is handled either through the MEGA.io (formerly MEGA.nz) website or the dedicated add-on for Google Chrome and Mozilla Firefox. MEGAcmd further expands MEGA’s feature set.

mega desktop client
Users can sync folders and drag and drop files to their MEGA cloud storage directly from their desktop.

MEGA in the Browser

The browser interface is the main way of using MEGA, and it’s where you’ll find all the necessary tools. There are several tabs to the left for easy navigation, but you’ll be spending most of your time using the “cloud drive” tab. This tab has a navigator on the left side that shows your cloud drive’s folder structure, and your files are displayed on the right side of the screen.

From here you have access to all your files. You can right-click any file or folder to manage sharing links or to move, copy or delete them, plus you can download or preview them. You can use the “file upload” or “folder upload” buttons to upload data to your MEGA cloud storage, but you can also just drag and drop them into the browser window to upload.

mega sync folder
MEGA creates a sync folder for files uploaded from your desktop.

MEGA Desktop and Mobile Apps

The desktop experience is mainly handled through the MEGAsync app. Installing the app creates a MEGA folder on your computer where all your data is synced. While installing the app, you can choose whether to sync all folders or only select folders.

The MEGAsync app appears as a taskbar icon on Windows. The app functions mainly as a transfer manager that allows you to upload and download files and folders, as well as manage your synced folders. It also lets you stream files while your computer is online, functioning like a peer-to-peer service.

mega mobile app
MEGA has an easy-to-use mobile app; however, it’s lacking some basic functionality.

One small issue with the app is that there is no “back” button, meaning that whenever you open a menu, you have to click away and then reopen the app from the taskbar. That can get annoying really fast if you have a lot of work to do in the app.

The mobile app functions just like any other mobile cloud service app. You can upload and download files, send links and move files around. Turning on “media upload” will automatically upload your photos and videos to MEGA, and MEGA’s chat feature is also accessible through the mobile app.

Usability Issues

Since its launch, MEGA has added a ton of features, but neither the interface nor existing features have been updated accordingly. This has created some overlap between features that can leave users confused about which app to install or which sharing feature to use.

You can’t create upload links for folders, but you can turn them into MEGAdrop folders, which lets anyone with the link upload to it. However, you can’t share download links for MEGAdrop folders without them reverting to regular folders. This could have been resolved by simply allowing the user to create upload links.

All the clutter is especially visible when comparing the service to Dropbox, which has one of the most polished user experiences for a cloud storage service. You can find out more about it in our Dropbox review. It’s one of the easiest cloud services to use and is a departure from MEGA’s cluttered interface. 

If you’ve had trouble using MEGA’s service, you can read our guide for a detailed look at how to use MEGA.

mega settings menu
You can access the settings menu through the system tray (Windows) or the menu bar (macOS).

File Sharing & Syncing

90 % – Excellent

MEGA offers a full file-sharing feature set, with only some minor things missing. There are many ways to share files and folders and even some interesting and unique features that the competition doesn’t offer.

The main way of sharing files is by sending links, which you can create with the “get link” option. Each link is encrypted, and the encryption keys can be sent separately. Plus, you can set passwords and expiration dates for links to make them more secure.

You can also use the “sharing” option to share files, but this is more useful for folders because it lets you set permissions for different users. You can set an individual recipient’s permissions to “read only,” “read and write” or “full access.” However, you can only share things with someone who has a MEGA account.

To let someone without a MEGA cloud storage account upload to your folder, you can turn that folder into a MEGAdrop folder. This will let anyone with the MEGAdrop folder’s link upload to it.

The only things missing from MEGA’s sharing functionality are setting download limits for links and restricting individual users from accessing linked files, though the encryption keys and password protection should take care of the last part well enough.

mega folder sharing
Users can share folders with both internal and external users, and set user permissions.

MEGA Sync

The MEGAsync app creates a sync folder on your hard drive, and this is where all your files are synced. You can choose which folders to sync, and you can even sync existing folders to your MEGA cloud storage account.

mega drop file sharing
MEGAdrop allows external users to add to and download files from a shared folder.

Syncing folders is easy and it’s done via the desktop app’s system tray icon. You can select which folder to sync by clicking the “sync” option in the app’s dot menu, and then selecting “add sync.” You can then choose a folder from your hard drive to sync to the cloud, and choose which folder on your MEGA cloud account to sync to, or you can create a new cloud folder for it.

MEGA doesn’t offer block-level sync though, which means that an altered file will have to be reuploaded in its entirety, instead of only the parts that changed. This makes syncing data slightly slower than some competitors.

Speed

75 % – Good

In previous versions, MEGA had disappointing upload and download speeds. Thankfully, things have improved with the latest versions of the application. As with all our cloud storage tests, we uploaded a 5GB folder of mixed files using a 100 Mbps connection for both uploads and downloads.

In previous tests, it took 24 minutes to upload a 1GB folder. It’s refreshing to see MEGA has greatly improved on those performance times for uploads, especially now that we’re uploading a much larger folder. Download speeds are not necessarily anything to write home about, but they are passable. 

First attempt:Second attempt:Average:
Upload0:08:380:08:500:08:44
Download0:08:100:07:140:07:42

Is MEGA super quick? No. But its improved performance means that we can now recommend it to those who put speed toward the top of their list of cloud storage needs. However, if you’re looking for an all-round speed demon, you should consider Dropbox, which offers some of the best performance in the space (check out our full Dropbox review).

uploading files to mega
MEGA has improved its performance in terms of speed, making it a more attractive option.

Security

98 % – Excellent

Security is what MEGA prides itself on, and it’s one of its best features. MEGA is one of only a handful of cloud storage services that provide end-to-end, zero-knowledge encryption. The best part is that it offers its encryption services at no cost at all, unlike most other storage services.

MEGA encrypts all of your data client-side, so you are the only one holding the encryption keys. This means that neither MEGA nor any malicious actor has a way to access your data without your consent.

The encryption protocol that MEGA uses is the standard 128-bit AES encryption for your at-rest files, and it encrypts your data in transit using the TLS protocol, also with 128-bit AES. This means that your files are secure on the MEGA servers and while being uploaded or downloaded, so your data is safe from man-in-the-middle attacks.

MEGA uses two-factor authentication to add an extra layer of security for your login. This means that even someone with your account data will not be able to log in to your account and compromise your private data.

MEGA should be a safe place to store all of your private data because the client-side, end-to-end encryption ensures the privacy of your files, even if someone gains access to your data. All of this makes the MEGA cloud service very secure.

With this level of security, MEGA is unable to reset your password should you forget what it is. However, you can recover your account by downloading a recovery key. We recommend you do this and keep it safe, so you can access your account if you forget your password.

mega account recovery
It’s important to download your recovery key for access to your account if you lose your password.

Privacy

85 % – Very Good

Privacy is where things get a little tricky with MEGA. Most users will have nothing to fear and their data should be safe with MEGA. However, MEGA’s sordid past has been mired in controversy from the day it was founded, and its relation to “pirate king” Kim Dotcom can be worrying for some.

MEGA’s servers are located in Canada, New Zealand and several European Union countries. This means that MEGA has to comply with the GDPR, a law that protects your data. MEGA further extends GDPR protections to all of its users, even those residing outside of the EU.

MEGA has spread out its server network like this to prevent a government of any single country issuing a takedown of its servers, as a precautionary measure to avoid something like what happened to its predecessor, Megaupload.

Is MEGA Safe to Use?

MEGA is a safe service to use. However, there are some points about user data that you should be aware of. 

Its privacy policy states the service may hand over user data to advertisers, but the user will remain anonymous. That’s similar to how the likes of Google and Microsoft operate, as well as some other organizations. If you’re not overly concerned about your data potentially being handed over to third-parties then this won’t be an issue.

MEGA never has full access to your data, owing to its client-side encryption. Plus, even if MEGA was forced by law to hand over your data, it is all encrypted by its zero-knowledge service. 

However, MEGA does hold onto some metadata about your MEGA usage, including:

  • The IP addresses of the devices you use to access MEGA
  • Browser types and operating systems of those devices
  • File sizes, versioning order and parent-child relationships
  • Various timestamps, such as when files are created or deleted
  • The email address of anyone you have contacted on MEGA, including people you’ve added as contacts and people you’ve shared data with via MEGA’s sharing function
  • The email address of anyone you’ve contacted using MEGA’s chat system
  • Takedowns and account suspensions
  • MEGA’s communications with you
  • Your account settings, including your avatar

This data doesn’t amount to much, but it’s enough to discern whether a user is breaking MEGA’s terms of service or any copyright laws. 

MEGA, Kim Dotcom and China

MEGA.nz was founded by Kim Dotcom in 2013. Since leaving the company in 2015, he has made claims that MEGA has been taken over by a Chinese investor, William Yan, who is wanted in China for fraud. Whether this is accurate has yet to be determined, but it’s something to be aware of, as some may not wish to use a service that’s covered with controversy. 

It’s also important to note that a large portion of MEGA’s shareholders are influenced by or connected to the Chinese government. China is notorious for its lack of interest in protecting people’s privacy. Again, no wrongdoing has been confirmed, but it’s worth having these concerns on your radar.

Luckily, all of your files are encrypted, so not even MEGA can actually access your sensitive data. This means you should have no worries about China’s president looking at your cat pictures.

Customer Support

75 % – Good

MEGA is somewhat lacking in the customer service department. It has a help center for frequently asked questions, but if you can’t find an answer there, you can contact customer support via email.

You can use the help center to find answers to most questions, which are neatly categorized into sections about the various apps and services and further divided into topics. The help center is fairly comprehensive, and there are image guides for most articles there.

mega customer support
MEGA’s customer support is limited. However, it does have an extensive help center that covers most issues.

The only way to actually contact a customer service representative is through email. Though MEGA offers 24/7 email support, response times can vary. It claims to respond within 24 hours, but a whole day of waiting may be too much for some users. We received a response within six hours of sending our test query. 

Also missing from its customer support service are phone support and a forum where users can discuss issues among themselves, and live chat would be a welcome addition. MEGA could learn a thing or two from Google Drive, which has a wealth of customer support options available at all times.

The Verdict

Despite all the drama surrounding it, MEGA remains a solid cloud storage service. With its strong dedication to privacy and security, it is one of the safest cloud services around. Plus, all of its security features are available for free, so you don’t have to pay extra for its encryption services.

MEGA’s free plan is very generous, with an upgradeable 20GB of storage, making it one of the best free cloud services. It lacks only some minor features, and its ample storage is enough to satisfy most users’ needs.

However, if you need more storage than the free plan offers, MEGA’s prices can be prohibitive. You may be better off with a service like Sync.com, which offers much of MEGA’s functionality at a lower price and without the attached controversy.

What are your thoughts on MEGA? Is the drama enough to scare you away, or is all that free encrypted storage just too good to pass up? Let us know in the comments below. Thank you for reading our full MEGA review.

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131 thoughts on “MEGA”

  1. EXCELLENT!!!!! I’ve been waiting for this for soooooooooo long and finally it is here! I’m expecting a lot from this service, screw google, screw dropbox THANK YOU KIMDOTCOM! You’re my heroe!

    Reply
    1. Hey,
      Great! Just be careful to not rely on one single source for your backups. Especially, when it’s only a cloud storage solution.

      Reply
      1. Will you please go into more detail about your concern and what general set-up you recommend for a complete backup? I want to understand the background regarding your comment.

        Reply
        1. I’ve learned the hard way. The glitches have locked me out of my account for the second time within a month. Am I permanently locked out?? I still don’t know. I’m afraid to trust this company. It’s like sending your money to the bank, trusting that they will keep it safe, but then they tell you you can’t access your account anymore. What’s the purpose of trusting them in the first place?

          Reply
        2. Lose the password, you can reset it – no problem. Only if you have the encryption key. Lose that too and you are locked out of your account forever.
          But kudos to Mega, they offered to set me up with a new account with the same email id. Thankfully, I had the encryption key scribbled down in a postit.

          Reply
  2. Excellent service, when it comes to ‘secure alternatives’ ! However few software options presenting currently, but we can expect more soon. I guess that might be the only reason for the low rating, nevertheless I can’t wait !

    Reply
  3. Forget Mega. To test, I created a free 50 GB account and tried to upload a 3 gb file. Upload speed was just under 60kb/s. The same speed that the 56k dial-up modems had about 25 years ago.

    To upload a 3 gb file takes 15 hours provided the connection is not broken.

    Reply
    1. Lol you are a goose, 60KILBYTES a second is not the same as 56k dialup, which was 56KILOBITS. 15 hours to upload a 3gb file is not the issue of Mega, who have plenty of up and down bandwidth, it is an issue of your own upstream bandwidth which is obviously low. Check with your internet service provider. If it was dialup speeds it would take a month to upload that much..

      Reply
    2. Same problem!!!!!!!!! I shut every other program down and just let Mega run and its taking 302978409138264789364786127864 hours to upload a 7MB file!!!!!!!!!!…It would take 180947519803647856478527 life times to upload 50GB!!!!!!!!!!!!!!!!!!!!!!! Mega SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

      Reply
  4. Perfect for what need it for – file backups and sharing. I use a dedicated offshore server with 100 mbps connection. Consistently receive 9Mb/s uploads to Mega and almost the same for downloads.

    Reply
  5. Mega is a great service, the only problem with the free accounts are the limits, until they kick in the max speed I got is 100mbit in download and 120mbit in upload. When the limits kick in (when you reach 10GB per day limit), the speed can drop to 80kb/s, or even stop working. Love the encrypted idea, kinda feel like my files are safe, even tho I lost about 600GB of files to KimDotCom’s last megaupload failure, that is why I’m not excited about buying a subscription for more GB.

    Reply
  6. MEGA is awesome. Really.
    50GB for free
    Much faster than Dropbox and Google Drive which I’ve been using
    Nice interface…

    a bit unstable web interface, but except from that – MEGA is the best service there is right now for free.

    Reply
  7. What if I try to upload a folder that´s been uploaded previously? Does MEGA identify identical files and “skip” them or does it overwrite them? Thank you!

    Reply
    1. Just awesome !
      Very crazy fast to upload and has the only option missing from all other cloud storage service: we can choose which folder we want to upload to the cloud and not only the default sync folder. So it’s kind of a backup cloud service too.

      Reply
  8. I wasn’t smart enough to use it, I guess. I got my home movies (4GB range) on with a few problems but it worked. Problem was when I got to three of the five I wanted to put on here it kept giving me a message that it wanted to “Permanently” load data on my hard drive. I’m trying to relieve my hard drive and they want to put more on it. No thanks.

    Reply
  9. I tried it today. And with the 50GB free qouta.
    Trying to upload 50 GB.
    It took, whole day to complete 1 GB so far. The performance is too slow!!!!!!!!!
    Not sure, if its because of encryption.
    I wish the performance is better to make me use it every day.

    But, its similar to any other cloud, on simplicity.

    Yet to try the support to make a comment on that.

    Reply
  10. I am really happy when i got 50 gb bit i do feel not comfortable because next time i might lose it when you say stop free. If you stop free storage please give time to download all documents.
    Thanks from khmer2worldwide.com

    Reply
  11. Extremely fast and easy to use.
    Uploading files goes at my max of 1,1 MBps (not bits).
    Downloading goes at like 6-11MBps.

    Definitely worth to check out.

    Reply
    1. Wondering why I couldn’t download any files from using iPhone Mega App via Safari or any others download app

      Reply
  12. easy to use. browser support are the biggest disadvantage.
    have problem when downloading very big file.
    have problem when multiple file.
    other than that all is okay

    Reply
  13. i dont recommend their service and here is why:
    i signed up for their 2tb plan. their platform is easy to use, especially with the drag and drop. however, after uploading a couple of folders, i conducted a comparison between both (uploaded and locally stored) and found out that the size doesnt match at all!
    i emailed their support. very unreliable support service thats available on “bankers hours”!
    paying 20 euros for a plan that isnt backed up by available support is just a waste of time.
    i am still searching for a cloud service that provides real unlimited plans or anything above 2tb of storage.

    Reply
    1. The size reported for the uploaded file may not mean it has not been stored correctly or completely. The reported size of a file depends on a lot of factors, including the possibility that the web site actually runs compression on the stored content to save disk space. If you do a bit of reading about how files are stored, you may discover that the reported size on disk may not really reflect the actual number of bytes in the information contained in the file. I shall not go into the extensive topic of how data is stored, but you can research it for yourself.

      Did you try to down-load the file to your computer (in a separate storage location, so it does not overwrite the original) and run a comparison with the original? This exercise might allay some of your concerns… Sometimes a bit of testing and some knowledge about how computer storage is done and reported by a directory listing can help allay your fears.

      Study a bit, then re-evaluate your concerns.

      Your concern about the size reported may or may not be a real issue… Check it out.

      Reply
  14. The upload speed for me is great. I use Mega a lot. I use to to store some of my backup pictures, and if I want to bring pictures on a trip to show others. All my stuff gets uploaded quick, and I’m able to give my friend some of my files with the link. Overall – Great.. Check it out!

    Reply
  15. I loved it… easy upload, etc etc. All the good stuff. But twice now, within a month, I’ve been locked out of my account and no way to get in. These are photos I’ve moved from my computer to regain storage space. No way would I ever use Mega again. I’m currently in a situation where I get an error message saying I don’t have the correct Firefox extension. But I do… I downloaded it yet again. But still, I get an error message saying Mega is not accessible for me. Have I lost all the photos I stored there? I still don’t know the answer to that. This is infuriating!!

    Reply
    1. You have to remember the password. If not, please find your encryption key which you got during registration I guess. That’s the only way Mega kept it to support security which means they also cannot access it without these! What you can also do is reset account. But then it will delete all the data on cloud and create new account with same Email ID.
      Good luck finding the password or the key 🙂

      Reply
    2. I know this is 4 years later, but for anyone else, Google does allow for “free” upload of images if you use their “high quality” option, as in it takes no space and it uses a compression algorithm on images that’s perfectly fine for home users.

      Mega seems very weird in download speeds, first part fill fly at 4-6MB/s, then the last 2% will crawl at 2-3KB/s, as though it actually never managed to reach that 4-6MB/s and is now trying to play catch-up… I should actually check whether the network was actually bursted.

      Reply
  16. I use MEGA to backup and Sync my files alot. I’ve been using it for a good 6+ months now so I guess I can give you the good/bad/ugly

    Firstly, MEGA is by no means a perfect service. It has flaws. I would say that generally speaking however, 8/10 times in daily use, what I expect and what I get are the same thing; my files accessible, and at a reasonable speed.

    OK, now to list the problems that occur 2/10 times I use MEGA
    – sometimes when I share a file with a friend, the weird Web interface does not work with my friends browser
    – sometimes the pc sync client incorrectly says it is up to date, failing to detect I have created/modified inside of synced folders
    – randomly from the Android client I get ‘file temporarily unavailable’ this seems to fix itself given 10 mins or so but can be annoying
    – customer support is hit and miss, sometimes you get a reply, sometimes you don’t
    – modified file gets replaced by old file by sync client, especially with Blender files for some reason, for this reason I started always saving with incremented file names like doc1 doc2 to prevent this from happening

    My other complaints is that the Sync client is a bit alienating, unclear when it has updated and not telling you what has changed

    Even with all these problems I still choose MEGA because of their dedication to security which to me is the most important factor of consideration for cloud storage

    Reply
  17. Ho all. I cant understand what are these crazy upload and download speeds? I am from Bulgaria, we are 3th place at the world in internet speed, just after South Korea and Romania 🙂 My connection is 84mbits and I download from Mega free user with over than 5mb/s. I upload with more than 3mb/s. It is extremely fast. Mega is the fastest free web claud.

    Reply
    1. Google Drive is substantially faster, can get ~10MB/s down on it on my 100Mbps line.

      All very location dependent.

      Reply
  18. I’ve got a free account and am using Mega to store DCPs (film exhibition files) that are downloaded by film festivals. This means I’d ideally like to see them up there for a couple of years.

    Any one have any idea how long a files stays there? This isn’t made clear anywhere.

    Reply
    1. The files stay there for as long as you stay active. That means you have to login once in a couple of months so your account doesnt get deleted from inactivity. Once in 3months.

      Reply
  19. I am using Mega to backup my photos on my computer. I like the ease of the drag and drop feature to upload, and the fact that I can upload whole folders at a time. However, for some reason some of my files will not upload and under status it says “file is locked”. There is not further explanation as to what this means or why it will not upload. This is very frustrating, as it is a large amount of files. Please explain why this is happening and is there a way to get these files to upload? Thanks.

    Reply
  20. Instead of fixing problems your only making things worse,
    Adding a new interface every time one logs in does fix bugs or problems.

    I get little or no support from MEGA at all.
    Of course their right on you soon as you go over your 50 GB free account, but as for actual problems from a real paying customers, you truly suck!

    Reply
  21. Horrible slow uploads, downloads okay, but up is pain in my ass, horrible slow, unstable, upload broken at many times “Failed upload, try again” , unsafe, because everyone reported you few times, your account is locked, and you never get back acces for your files…it’s a little hypocrite from a man, who get riched by piracy.
    And 50 GB as a free user, that’s a final joke.

    Reply
  22. Yup, the heavily censorship is working, i see, you not allowed write a negative review…

    Reply
  23. 50Gb of storage. Right. Sounds like a good deal doesn’t it?

    Well forget this Mega crap, for it’s sluggish speed will drive you mad. I’m sure a mid 19th century telegraphist could transfer my files faster using morse code than this program does…

    So forget it. It’s unusable.

    Reply
    1. In fact, a mid 19th Century telegraphist is simply not able to transfer your files faster using Morse code than Mega, a cloud storage and file hosting service offered by Mega Limited, an Auckland-based company, as simply even loading the landing page containing the link to the downloadable file would require inhuman amount of work and hours of input and transmission of Morse code from the aforementioned telegraphist to transmit the data contained within the download page to you to achieve even remotely comparable results, thus revealing the lingering fact that just because you lack the technological know-how to operate a personal computer in an acceptable fashion does not mean that the internet service Mega Limited, an Auckland-based company provides would ultimately be lackluster or unusable by the average user.

      Reply
    2. It is like the article said “MEGA has a problem maintaining consistent speeds”, I had the same problem as you. But I tried a couple of hours later and I was able to upload my files faster than Dropbox or Google Drive.

      Reply
  24. This is actually kind of pissing me off. I downloaded it for a torrent and now it’s taken ALL my files off my computer and stored them online? WTF….I wanted to download one item, not put all of my items on the internet. Is there any way to remove them from the cloud and back to my comp? ’cause it’s not letting me relocate the files.

    Reply
  25. When trying to upload my files, it gets to a stage and says I should free up space on my phone otherwise my upload is disabled. I don’t know how this is possible, I got mega in the first place because I had no space on my phone, what space am I soppose to free?

    Reply
  26. not very user friendly. i could rarely log into the web portal, regardless of the browser i was using. i was never able to log onto the app for my iPhone either which is very frustrating. i had 16GB of data saved to the service and got an email the other day saying that i had used my 50GB quota. found out there was somehow 34GB of stuff in my rubbish bin?? tried to log in to the web portal to delete the stuff from my rubbish bin and surprise surprise i couldn’t log into the web portal. also, even if i wanted to add more space, the prices for the pro accounts are very dear. their support took quite a while to respond to my queries as well.

    Reply
  27. Michael says: not very user friendly.

    You can just use Mega Sync Client So it’s just as quick as Dropbox It is available for Linux; Windows and Mac

    Reply
  28. I do not recommend this product. Secretly autoinstalled on my computer without my knowledge – annoyed me endless pop ups and took an hour to uninstall. This is an attempt to blackmail by annoyance to get you to buy – then punish you with 1 hour delete time. This is bullshit. Do not buy.

    Reply
  29. I am very pleased with MEGA. I have been using the service for seven months with NO issues at all. The transfer speeds have been good in London, Nottingham and Liverpool. A lot of speed transfer issues are to do with your service provider and amount of net traffic they have to deal with. Perhaps I have been lucky. Kind regards to all.

    Reply
  30. During a few weeks mega is blocked by the Belgium gouvernement. That is what my internet Belgium provider” Scarlet” tells me.
    Otherways Belgium providers sa: Proximus and Telenet don’t block this website.
    They say it has something to do whit the licence.
    Can you help me and whole Belgium, using Scarlet as provider, whit this problem?

    Greetz

    Reply
  31. It’s the best ever.
    People moaning about slow uploads… Have you ever tried uploading 50GB of data on a Gb LAN ? Get real. Add to the fact that your PC is having to encrypt every file before uploading. Even if you had 100Mbps up-stream on your broadband that’s going to take hours to upload on a multi-hop encrypted file over an encrypted (SSL) data stream.
    It’s not somewhere to store all your movies. or to ren a back-up of your PC to, it’s a secure storage for “sensitive” files and it’s AWESOME

    Reply
  32. I established a new free Mega account yesterday, and experienced nothing but troubles in trying to sync the cloud with only a 136MB of initial data!

    Upload speeds were extremely slow (taking 3-4 seconds for 4KB gif files!), other simple files (e.g., a 69KB PDF file) caused the sync to hang, and worst, after supposedly syncing a folder with over 3,000 small files (Mega says syncing was complete; I reinitiated it, and it said the same thing) the cloud storage was still over 500 files short!

    I was a former user of DropBox, and switched to Copy.com several years ago, and had absolutely no problems with either (unfortunately, Copy.com is discontinuing its service as of May 1). Initial setup and syncing for both were a breeze and automatic. Mega is slow and error-prone – I spent the last entire day attempting to have it (un)successfully sync only 136MB of files that Copy.com synced in just a few minutes!

    I cancelled my Mega account in less than 24 hours.

    Reply
  33. Having done lots of research on the topic of cloud storage, my conclusion is that if you want your files to be completely secure, there are currently few other options as safe as MEGA. An interesting interview in this regard (conducted by cloudwards) can be found here: https://www.youtube.com/watch?v=vJEzH3RPC9A.

    As for the upload and download speeds, I’ve compared them with Dropbox, Livedrive, Spideroak and Sync.com and found them to be the fastest (I’m based in Southern Germany).

    Even though PayPal, VISA and MasterCard have recently put pressure on MEGA regarding their zero knowledge policy (the US wants to have access to all our personal files and would therefore do almost anything to destroy platforms such as MEGA), MEGA did NOT change its security and encryption policies, thereby even accepting that PayPal no longer offers its services to them. That’s why I believe MEGA deserves our support now more than ever!

    Reply
  34. Generally seems good – but beware of Syncing issues that delete data.

    I just moved a whole load of files from Dropbox over to MEGA, by dropping them in a folder synced to mega. Speed was excellent (using University wifi in northern England).

    Last night I checked every folder had the correct number of files.
    I noticed this morning that some folders I moved within the local mega sync folder had completely vanished, along with all their content, and 2 files had zero file size. Even after I forced MEGASync to scan.

    I had to restore them from Dropbox ‘recently deleted’, a feature that is not available on MEGA. (MEGA does have a trash can, but files moved out of the MEGASync folder, or deleted from a local synced folder don’t appear in it, unlike Dropbox, which even allows you to restore old versions of files that have changed). I found Dropbox utterly reliable, always syncing within seconds. MEGA sometimes syncs so quickly I don’t even notice the spinning syncing logo appear; but often it just sits there saying it’s up to date when it is not. A few minutes later it might start chugging away.

    Conclusion: massive free space, and secure; but Dropbox is way more solid & reliable at syncing.

    Reply
  35. It would be great if one could Preview images and other documents besides seeing they have a file name or folder name. Otherwise the right and or wrong file would need to be downloaded to view and check it before working on or modifying it. Even better if Mega could work with OpenOffice or MS or Google apps to work on the file while in the Mega browser (someday). But at lease being able to Preview would get a big help!

    Reply
  36. Excellent service, but now is too limited: 6 hours wait to download files.
    Now days, comparing this to other services like DepositFiles or FreakShare where you have to wait 1 hour, well…
    I’m not going to buy a membership for something I use one day every 6 months.

    Going back to Mediafire and Dropbox

    Reply
  37. SLOW AND SLOWER, upload is mission impossible, SIMPLY HORRIBLE , 3 hour and can not up 1 Gb!!!! Dont waste your money!

    Reply
  38. Honestly I’ve never had such a problem with MEGA. A few times it Will kinda stall on an upload but I think that was just poor interaction with the gui because it would show no progress and then all of a sudden be complete. Also never had a missing file either. I’ve been using it for about 2 years now I think.
    I honestly prefer the mobile android version over the pc one just because it’s a lot more user friendly.
    I do have advice for anyone uploading huge files though. My suggestion is that you zip your files, one huge file will upload and download quicker than like a thousand small separate ones.
    Also, I think it’s safe to assume that those who are subjected to such slow speeds should probably not blame mega specifically. There are a few things you should take into consideration like firewalls and your internet settings before blaming mega. I only say this because so many people my self included think the speeds are great. Sure, Maybe mega isn’t the most universally grand service but I think you might want to consider it’s purpose, security. It doesn’t promise everyone’s set up will be compatible, though it would be nice it promises safety. On top of that 50gb for free is a hell of a deal.
    Well there’s my 2 cents ciao.

    Reply
  39. They do have sync clients now, and they have a sync client also for linux (while big Google never bothered creating a linux client for google drive…)

    Reply
  40. Mega limits my transfer after 50 kB or so, stating I have reached my limit, and wants me to wait 7 h before a new attempt. It is ridiculous to offer 50 GB if you cannot sync even small files at a decent rate.

    Reply
  41. Hi! can anybody help me? I have been using mega for several months already to download some videos. however, last night, i got this message:

    Bandwidth quota exceeded
    Your download could not proceed because it would take you over the current free transfer allowance for your IP address.

    To enhance this limit, you can register an account. This will not only give you ample extra bandwidth but also 50 GB of secure storage space in the cloud – for free.

    I am already logged in and I have been researching about it online and its said that it will refill after 10 or minutes. My computer has been shut down for more than 6 hours and more than 24 hours since I tried using mega again but i still get this message.

    how do i get to download again from mega? hope someone can help me. thanks!

    Reply
  42. That’s true, i have like 40GB of backup and i am already downloading again my files… It’s a shame! I have to download so slow! What’s the point of having 50GB of storage free if you can’t download it properly when you need? That’s not worth it… I will stay with Google Drive, way better, because at least i have support, and, i can download my files normally. What a poor service from MEGA!!!

    Reply
  43. I had same problem like up here, but dont have Mega account.

    Of course i am not downloading pirate stuff or something like that, but 3D models for XNA/XPS Lara program.

    Reply
  44. i have a pro lite mega account. 200GB of storage. i’m using 98 gb. i have 1 big 36gb file uploaded. i have verizon fios fiber optic 100mb down and up. upload is very fast. i’m very happy with mega.

    Reply
  45. I have been using MEGA for three months with no problems. Average upload and good downlod speed for countries with good internet (like Bulgaria). However I backup my most important files to another location.

    Reply
  46. I am about to quit using mega, I am currently looking at alternatives. Initially I fond the syncing brilliant, although it takes ages to complete the first sync, sometimes days if it is a large folder. One first sync is over new or updated files in the sync are upload almost instantly. My big problems are when I lost a few discs which affected two syncs, for one of syncs I was able to recover the data from the disc except for a few files, the other I could not. I recreated folders on a new machine and configured folders to sync with the mega folders, I expected the mega syncs to restore missing files. Both syncs reported that there were pending downloads, 10 in one case and 29000 in other but neither ever completed. With mega browser interface you can select a folder to download. The folder file download did not seem to do anything, the download folder as zip file also had issues. Initially the folder I wanted to download was 4.5gb and when attempting to download it warned you that it would create a zip64 file but then did not appear did show it was doing something on by showing a percentage complete on tab heading, after 6 hour it had reached 17% and then stopped. I realised there was a sub folder that I no longer required a deleted this sub folder from the mega backup. The brought the size of backup down to 3.95gb when I then tried to download folder as a zip it did not give me message regarding zip64 but surprised me to start downloading the zip file. It did take 2 hours to complete the download. Normally I would expect to download a 4gb file in under an hour. If you ever want to recover a really large sync folder, I would suspect you would find it almost impossible. The 10 files in other sync I could identify and download individually. I have only used free version, I do not know if things are better if you pay but I am looking for something better.

    Reply
  47. I’ve been using the free 50GB for some time now to backup my Genealogy files. It’s been fabulous. The upload speed is good, the ease of use is brilliant, the free space available doesn’t compare to other free cloud storage, super security, non-intrusive desktop software. Realtime backup which I want so as I work on my files they are being updated.

    Reply
  48. I simply HAVE to say this: I’ve using Mega to backup my main files on laptop. Yesterday I accidentally modified a very important file that I had just moved from one folder to another.

    Mega detected this as a deleted file and passed it to the “Debris” section. This way I could recover this file perfectly. This is a feature (Debris) I had never used before, I’m usually very careful.

    But now that I needed it, to have it so perfectly organized and secure, I can only say

    Thanks Mega!!!!!!!

    Reply
  49. One of the best and apparently most overlooked features is REAL SELECTIVE SYNC!
    You can choose which *existing* folders you want to sync, it doesn’t force you to put everything into one specific folder.
    AFAIK, this is severely lacking in other cloud storage services, only Sugarsync and Copy.com had this feature, but that’s gone or for a fee now.

    Reply
  50. I have not tried MEGA, but wanted to learn about it, so I have read all the posts, here. My reactions are:
    – For serious file back-up and security of your files, it is likely much more wise to purchase a physically small hard drive with some good, reliable back-up software and use that drive, which is not vulnerable to “cloud” file-storage changes of rules or idiosyncracies, and the price is reasonable enough, considering the alternatives.
    — Then, unplug it after each back-up session and store it in a safe place until needed for another back-up or restore session. Large capacity drives, such as the WD Passport 3Tb drive, offer a good amount of secure (if you use it properly) and reliable back-up for around 100USD, and is not subject to the whims of on-line (cloud) storage companies or hackers, when used wisely.

    – For file sharing, MEGA looks good, but caution in what is stored, how it is stored and maintaining both the original file(s) in a safe, locally accessible place, such as on a back-up drive mentioned above, and using reasonable caution about keeping good records for your access to the account and the files stored there. [Keep good records of passwords, web address and what is being stored, in a safe place or places (more than one copy is wise).]

    If you are concerned about others either gaining access to your files or other information, putting that stuff in a publicly accessible place that is the target of a lot of hackers and others, such as NSA, etc. is not the most reasonable thing to do. Remember that if you stick your chin out far enough, you are inviting someone to try to hit it for you and “on line” is an excellent place for some anonymous person or agency to cause you some real pain!

    Reply
  51. Stay away! Nowhere does it say your 50 free gigs is a time limited trial. Just received an email that my “trial” expires in 7 days and either upgrade or remove my files before they get deleted at the end of the 7 days… total junk. Waste of time now to transfer my files AGAIN to another cloud storage

    Reply
    1. He’s right. You start with a base of 15GB, and get a time-limited registration bonus of 35GB.

      Reply
  52. Well said Danny, I did the same yesterday and fully agree with everything you say !!

    Uploaded 4 x 2Gb files in under and hour.

    So far so good

    Reply
  53. I’ve been using Mega (free account) for a few years, mostly to archive photographs in JPG and native RAW format. My main grumble is the occasional and unexplainable ‘hangs’ that occur on seemingly ordinary files, often getting to 90%+ and then trying multiple times to send. Otherwise 50Gb of free storage is a definite plus.

    Reply
  54. I suppose it could be the encoding time on my end. Any way to upload with encoding ‘off’ to check?

    Reply
  55. OK… None of the other Cloud storage services that I have tested have come even close to the transfer speeds of Mega.nz.

    I’m on Comcast HSI and I can do about 300Mbit down and about 35Mbit upstream.

    My test show that upload to Mega is between 500KB per second and 750KB per second. I was able to transfer a 1GB file in about 30 minutes.

    Downloads are nothing short of incredibly fast using the Mega App on the PC. It topped my downstream speed at 35MB per second!!! Yes 35 megabytes of data every second!!!

    So if transfer speeds are important to you…Go with Mega.nz

    Cons: You can only pay in Euros.

    Reply
  56. Have anyone tested Mega’s exclude-file feature? I tried to exclude *.JPG but it still uploads them.

    Reply
  57. Be careful !!!

    Since 2018 Mega has a different goal. For 3 months 35 GB free or 20 GB free with MegaSync. After 3 months the account can only hold 15 GB

    Reply
  58. helo guys. i uploaded some files and i noticed no thumb view for video files. pictures yes. anyone know what was the reason?

    Reply
  59. With MegaSync installed I can actually get a shareable link and view previous versions of a file through two options in the context menu.

    I’ve been using Mega for years alongside Dropbox on all my platforms (Windows, Linux, Android). Overall, a bit slower transfers than Dropbox because it can’t update in blocks or de-duplicate, thanks to zero-knowledge, but otherwise it’s practically identical to Dropbox without the pointless (for me) collaboration tools. The only think missing oddly is two-step verification. I am guessing it will be added soon.

    The major advantage of Mega is zero-knowledge as a matter of principle and compliance with EU’s GDPR and other data protection requirements.

    Reply
  60. There download speed has decreased dramatically it seems its going to die a slow death hopefully for good this time. Its free options are what attracted me now it turned to dust.

    Reply
  61. Avoid Mega. One of the slowest upload and download cloud storage companies around. I’ve struggled with it for months, and finally gave up a few months ago as it’s just more trouble than its worth. Plus, sorry, I just don’t trust the New Zealand government so, nope, not the right choice for me.

    Reply
  62. Not Impressed – Highly disappointing – Not to be trusted. I get an email from Mega Cloud Here simply telling me that my account is inactive: So I go to the account and they tell me that I am OVER the allotted amount. BUT in this letter I am 20 GB UNDER I cannot copy the text – Here’s the email Warning: Your MEGA account is inactive
    Inbox
    x
    MEGA

    6:08 AM (7 hours ago)

    to me

    [email protected]

    We notice that you haven’t used your MEGA account for quite some time. We would love to see you back!

    You currently have 5120 files taking up 30.08 GB in your MEGA account.

    MEGA is happy to offer generous free storage space to users that actively use MEGA. However, we reserve the right to delete your data if your account remains inactive for an extended amount of time.

    If you want to guarantee the preservation of data in an inactive MEGA account, you can upgrade to PRO.

    If you have forgotten your password, you can reset your account here.

    Please note that all your data on MEGA is encrypted with your password, which only you control. If you want to retain access to the data in your MEGA account, you either need your password, an active session or your Recovery Key.

    If you need any assistance or have any suggestions, feel free to contact us at [email protected]

    Best regards,
    — Team MEGA

    Mega Limited 2019

    Reply
  63. Love this service. Works very well on all my *buntu systems. I use CLI for quite a few things, so certainly not scared of CLI, but face it, for some things GUI is faster. The Linux app just works – no fuss, no fiddling, no pain. YEAHHHHH!!! Finally, a cloud service that integrates across all the systems i used. As dropbox has pulled back from Linux lately, nice to see Mega raising the bar. Thanks Mega!!

    Reply
  64. – Apparently used to be good and give a bunch of storage, now it gives only a small amount of what it used to.
    – Very laggy and slow.
    – Throttles medium and large files.
    – Very Important Point: YOUR FILES ARE NOT SAFE WITH THIS SERVICE. They will delete your files without warning (even when they are completely harmless and legal), plus their Terms of Service are really vague.

    Overall what turns this mediocre host into downright the absolute worst is the last point.

    I repeat DO.NOT.USE.THIS.SERVICE

    Reply
  65. You’d be better off printing everything you would have Uploaded to mega and after printing everything that’s extremely sensitive put everything in a box and leave it open with a sign said”Free”. That’s mega for you. My account everything in settings, CHANGE, PIN code GONE. HALF of my Photos and Videos are missing and moved around. Mega is LIERS and Thieves and CROOKED

    Reply
    1. Maybe that’s just you, Iv’e been using Mega for these past few years (2 years maybe) and i didn’t experience loosing my files. I have 1342 music files and i check it everyday. Nothing really happen. I just think someone like your friends or someone you know, knows your password and trying to mess with your account. Also for my opinion, Mega is easy to use, and essential, It’s really secure so if your files just so happens to disappear, it’s possible it could be just your friends or someone you know. Don’t just accuse that they’re lying and calling them thieves because you don’t even know if they really did delete your photos. Or just maybe you forgot that you changed your setting or just deleted your photos or just forgot to back your photos up. The only problem it has is it’s slow, and the prices should be better, and you should be able to edit files and things like it.

      Reply
  66. Though MEGA doesn’t have block-level sync, which speeds up transfers to the cloud by only moving changes that have occurred in uploaded files, a company representative told us in an email that the feature is in the works.

    How can this work? Mega is using zero knowledge…

    Reply
  67. Has anyone considered the ownership of mega.nz? I can see it’s 99.83% owned by a shell company in Hong Kong and given previous ownership by dodgy Chinese businessmen I am concerned they could lean on the NZ based team to capture passwords/keys via dodgy Javascript. Maybe I’m just being paranoid!

    Reply
    1. These “Chinese Buisnessmen” only owned shares in the company, which have since been seized by the NZ government.

      Reply
  68. I wish I have red comments on this site before I instaled mega on my laptop and backuped my files. I have lost more than 10GB of very important documents in backup proces, folders were simply overwritten with empty folders, I couldn’t recover my files with Recuva or any other recovery softwares. I know it was my mistake I haven’t performed backup on external drive or make restore point before I tried mega, but after using google drive for many ears I thought this could be similar. Only reason I did not use google drive is because I could not purchase it from my country and 17GB I have on this drive are almost full with my gmail data. When I realised what happened I have deleted my mega account immediately and I am pretty sure I will not open new one again.

    Reply
  69. Hi there. Not sure if the site moderators are still monitoring this article. Is it true that Mega deletes files if you don’t check into your free account every now & then? If true, what is the time-limit before they start deleting files? It has happened to me, and I never received any warning message/email prior to that. Thanks

    Reply
    1. Need to check-in every 3 months … which I think is pretty fair given the service is free… I would think though you will get a warning/message saying you’re close to 3 months …
      Has anybody had any experience with this?

      Reply
  70. The free version gives you 50gb for a few weeks then you must pay otherwise files are deleted.
    You can only download 1 gb then you must wait 6 hours before trying again. It will pause between sessions. It does not support Firefox and insists on installing megasyc desktop if you use ff. the chrome add on does nothing. Basically it looks good until you want to download or share files then it costs.

    Reply
  71. MEGA has been great over the last few months, a hefty 15GB free although transfer amount can be limited but hasn’t been a problem for me. Great support on Windows, Mac and Linux along with great apps for iOS and Android to allow you to access your storage anywhere. An extra bonus is all of the applications are open source, with the code on their GitHub page, if that is important to you.

    Reply
  72. Mega.nz has server side speed limit which they never admit
    Server side transfer speed limit, unprofessional customer support and dishonest policy.

    Please keep walking if you never complain about their transfer speed. if you think what you paid for is good enough for 10mbytes/s then just ignore this review.

    I am a customer from Australia. I pick Mega because they are New Zealand company which I thought it could be very good. I’ve been with MEGA.NZ for 1 year for their business account. I can honestly tell you their service is going down. They never admit they have server-side transfer speed limit, instead they shift the problem to customers’ internet issue. Sorry this trick might work for some standard customers with small plan, but I do not buy it. They asked me to open speedtest.net to choose Datacentre Luxembourg S.A for speed test where I assume their server is. I know our local server in Australia wouldn’t perform good to that location and they would say “that’s your network problem”
    So,
    I picked 2 dedicated 1G port servers in our Germany node and Finland Node and both give the result around 400Mbit download and 900Mbit upload, which is equal to 400/8=50Mbtye/s and 112Mbtye/s. which means the communication is very smooth between the datacentres where my servers are and their storage datacentre in Luxembourg. I opened web mega, transfer speed for a 5G file is like 10Mbtye/s , the other one is 8Mbtye/s. How could that be possible? ok. I picked another server of ours in Luxembourg a few kms away from their datacentre giving a speed test result 500Mbit D/ 500Mbit/U, guess what? using they server to transfer a 5G file gives an average speed 5Mbtye/s. The customer service could not comment on this. Instead they said my test result is just a screenshot that is not clear enough. What does that mean? maybe they were never taught their company has hard server-side speed limit. They are trained to shift speed issue to customers’ network. I cannot say all account has the same speed limit because I did not test others. but our business has used only 3.5T in total in 1 year and not doing more than 50G transfer every month.

    If you are looking for a storage service provider with more than 10Mbtyes transfer speed. Mega is not your choice. just stay away from this company.

    If you are just a user, need 200-500G space for storing iPhone photos, 10Mbtye/s transfer speed is good enough for you.

    Reply
    1. Thank you for sharing. I was almost certain Mega would be my next solution for backup storage, but after reading your review I’m now having second thoughts of subscribing. What do you recommend instead?

      Reply
  73. I cannot recommend Mega enough, after six months of not logging in my account my data was deleted without any prior notification by email, without any reminder, when I opened the mega website again I found my folders were empty, the folders were still there but the contents were gone, this cost me about 15GB of data. Any deletion of user data should be notified in advance and I was not given any time to transfer the data. I have downloaded all my data locally, encrypted it locally and uploaded it to onedrive and I will never use mega again.

    Reply
    1. Yes, it does, as that 15Gb gone is the bonus space validity only 180days, 6 months.

      Everyone has surely been told about those conditions by their announcements clearly.
      So, yes, It makes a lot of sense.

      Reply
  74. Their desktop app will begin downloading/uploading files without your permission. Sync is 2-way only. As a consequence, I do not recommend this service.

    Reply
  75. Mega.nz downloads and uploads fast (I go up to 35MB upload and 60 MB download. So it’s GB in a few seconds for both up and down).
    The problem is the MEGASync client. When you have a very tiny MEGA cloud, it might work fine ? But when you have hundreds of thousands of files on an 8TB MEGA, you can start the MEGASync client in the morning at 7AM. And in the evening at 7PM, the client is still “scanning”. Sometimes for days. It just does not work.

    And because third party services such as Raidrive need feedback from the MEGASync to start and map the network drive, you can barely ever use your cloud.

    Only the online mega.nz works fine. But even if the UI is by very far better than Dropbox and Google Drive, it remains not ultra useful when you need to sync 2 or 300GB per day.

    Best prices. But fucking terrible sync.

    Reply
  76. I already used Mega for a long time, but I decided to see this review and honestly was one of the best reviews I had the pleasure of reading!. All very well explained and a lot of things I still did not know or had doubts. Congratulations!!!

    Reply
  77. I’ve’ had a 50GB free storage since the birth of Mega, when still was mega.co.nz, always worked perfectly!! Now I upgraded to Pro, but speaking about Customer Service I must say it is the best, really professional, they always answered my emails in max 2 days even if I was free, and I was impressed since I was not paying even 1€ for the service, but they always helped me with right answers. So the Customer Service is the top based on my experience. Last email I sent was last night(I’m in Italy) and after 2 hours I received the answer I needed

    Reply
    1. How’s the upload speeds so far when syncing files? I’m thinking of using Mega as my online backup storage.

      Reply
      1. I think it is good to go for back-up, after 7 years, as my case the same: had it since 2015 mega.co.nz with 50 GB free forever, your files are still there, encrypted.

        Reply
  78. i would like to know to some people who had files on MEGA for long time? recently i lost WORTH OF 600GB of data in my HDD. it failures out of nowhere and become unusable. the only option i have now is to recover them to data recovery, cost money for the service itself and for the 2 units of new storage (one HDD to take the broken HDD plate, another to store them).
    i would like to know about how MEGA Treats your files after quite a while. some of my data is portable simple coded app that may detected as viruses (whic is definitely not), and some videos i saved from internet. tons of personal data like photos and videos of memories.

    Reply
    1. I had new acc since very beginning 2015 mega.co.nz. And now 2021, it’s safe still, around 50GB encrypted-free storage forever

      It;s fast indeed when uploading Android device, compare with my Free 50GB box.com (yes, 10 years something)
      Also, Safe i think, you need’t care there is a good file or bad movies or whatsoever …etc. Only you, and to whom you share that file, know it. Nobody can touch it.
      They the MegaTeam will delete your files if they are told by reporting that it is illegal. But if not to show, as having said, they see nothing.
      Go for it, my dear.

      Reply
  79. Ageism abounds. It’s bad enough that it is difficult for an older technologist to get work because of this prejudgement, but I have to endure comments related to “older relatives”. Why is it that people equate age to technically challenged. It is simply not the case. I live a life of continual education and my age has been an advantage in learning more technologies. Old people matter!

    Reply
  80. Totally NOT RECOMMENDED, EVEN THE FREE 15GB.
    especially if you have big files in a single archive. at first, i get the max speed of my fiver subscription. but when it comes to taking 10gb of data back, somehow they will chipped away the speeds DOWN TO ONLY 800kbps. i’m not going to wait 6hour to get all my data back. i dont know, maybe if you live near their server is a different story, or if you purchase the Pro account.

    Reply
  81. I had a complete PC crash. I lost everything, including my MEGA-RECOVERYKEY.txt and I never used any apps, just PC. I can’t access my files to put on my reinstalled win10. I’ve contacted support, but they tell me to go through the steps that i CAN’T do without the MEGA-RECOVERYKEY.txt? I found an old password for mega.nz, but the login didn’t take it and I am out of tries. Mega needs to make it easier to get our files in case of a complete catastrophe.

    Reply
  82. I’ve been using Mega for 10 years, 50GB free untill last year that i upgraded to paid.
    1-the customer support is the best u can find, in ten years i sent lot email for asking stuff, no problems because i never had one with the storage or app, and they always answered within max 2 days!!! and i was a free customers, they could not answer at all!
    2-always had fast upload/download
    3-400GB for 49,99€/year is so cheap even for a poor guy like me! hahaaha
    4-I’ve been using the desktop app only for 1 year, and the sync is perfect and really so fast, i add files and they go up right away. All the files eliminated with sync are stored on cloud trash can so u can check if there was any mistake
    5-The browser upload is perfect too, just drang and drop the file and they go

    Reply
  83. Mega used to be a reasonable cloud storage and many games developers(free games) used their servers for distribution of their works, but since the end of NOPY (the real free cloud stored) last year they started to apply a lot of restriction block download with one phrase “Bandwidth limit exceeded” and it does not matter how many days you wait to try download the files the tag is there. So all this about free service is nonsense.

    Reply
  84. The review is complete enough and well done, but one thing is missing: Mega has one of the best cross platforming systems: its app is working perfectly on Linux, Android, Windows, Mac.

    Reply
  85. Can anybody explain me these, please?

    1)
    How link sharing (without password) works?
    If I create a link for an uploaded file, could be the file decrypted by 2 passwords at the same time? Because I can decrypt/download it from the server w/ my password and another person can download it by the link in the same time.
    Or, the file is duplicated and one remains encrypted w/ my password and the other is encrypted by another (generated pw) which can be decrypted by the link?

    2)
    Also, I don’t understand how a copyright violation related file deletion works. I don’t have any CR related stuff in the cloud, but read on a forum that SB experienced that a movie was deleted without any warning from his Mega drive. Others wrote that same files are stored once and only a link is placed if a new “upload” is happening for the same file. That was the reason why he was not noticed.
    (based Terms of service point 9 and 22 Mega can do such things)

    But, if it is true, in my opinion Mega must know the content.
    Or, is there another way of collection the same files which are encrypted by different passwords?

    Reply
  86. The money behind MEGA comes from a man called “William Yan”. But that’s not his only name. It’s unbelievable, that someone likes this person is somewhat “legal”. Sure, MEGA has End-to-end-encryption. Sure? Well, how can you trust a criminal? But you better find out for yourself. Google “William Yan fraud”. Get ready for a surprise!

    Reply
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