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How to Cancel NordVPN

How to Cancel NordVPN in 2024: Simple Step-By-Step Guide

With a solid feature set and great performance, in most cases, NordVPN is a great way to add security to your internet connection. However, the VPN struggles with latency on farther away servers, and if you’re impacted by this issue, you’re probably looking into how to cancel NordVPN.

Andrej Hadji-VasilevSamuel ChapmanVildana Bratic

Written by Andrej Hadji-Vasilev (Writer)

Reviewed by Samuel Chapman (Editor)

Facts checked by Vildana Bratic (Video Editor, Fact-Checking Editor)

Last Updated: 2024-03-10T23:42:16+00:00

All our content is written fully by humans; we do not publish AI writing. Learn more here.

NordVPN is an all-around excellent VPN service. It tops our speed test and comes in a very close second on our list of the best VPNs, with a price a fraction of ExpressVPN’s. With apps for almost all platforms, and negligible impact on performance when running in the background, you may be wondering why you’d need to know how to cancel NordVPN.

Key Takeaways: Cancel NordVPN Subscription

  • NordVPN is an excellent VPN overall, with easy access to streaming platforms and great online privacy, but it does suffer from latency issues on far-away servers. 
  • Canceling your subscription is as simple as logging in to the NordVPN website and canceling the automatic payment feature. 
  • You can also cancel through the Google Play Store or Apple App Store if that’s how you subscribed to the VPN. 

The main reason people want to cancel NordVPN is the latency issues they experience connecting to far-away servers. Tunneling through to a location that’s not physically close to you can lead to slower speeds and a sub-par experience. Also, while we praised NordVPN for its affordable long-term pricing in our NordVPN review, there are cheaper VPNs.

If you’re looking to cancel your NordVPN subscription, there are a few things you need to know. You’ll need to cancel the automatic payments first, and if necessary, get a refund on your subscription. Here is how to cancel NordVPN.

How to Cancel NordVPN: Credit Card and PayPal Subscriptions

You can cancel your NordVPN subscription in several ways, depending on how you chose to pay when you created your NordVPN account. If you paid with a credit card or PayPal account, your subscription will renew automatically each month, so the first thing you need to do is cancel the autorenewal.

  1. Go to NordVPN’s Login Page

    Go to the NordVPN website and click “log in” in the top-right menu.

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  2. Log in to NordVPN

    Enter your username or email address, and password, and click “log in.” 

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  3. Go to the Billing Section

    From the left side menu, click “billing,” then click the “subscriptions” tab.

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  4. Go to the Auto-renewal Settings

    In the subscriptions page, you will see that auto-renewal is set to “on.” Click “manage” to open the auto-renewal settings.

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  5. Cancel Auto-Renewal

    From the auto-renewal settings, click “cancel auto-renewal.” Wait for a few seconds, and you’ll be taken back to the billing section, where you can see that automatic payments are now off.

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Ending Automatic Renewal With Other Payment Types

There are more ways to pay for a NordVPN subscription than just a credit card or PayPal. You can also create a NordVPN account through a mobile app store. To cancel a subscription made through the Apple App Store or Google Play Store, you need to go through that respective store. Here is how to do that — we’ll use the App Store as an example.

  1. Open Your Device’s App Store

    Open the App Store on an iOS device, or Play Store on an Android device.

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  2. Go to the Subscription Settings

    This step differs slightly between iOS and Android. If you’re on iOS, tap your profile icon in the top right, then tap on “subscriptions.” If you’re an Android user, tap your profile icon, tap “payment and subscriptions” and then tap “subscriptions.”

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  3. Cancel the NordVPN Subscription

    When you get to the subscriptions page, select NordVPN and follow the instructions to cancel your subscription. Your subscription will remain active until the last day of the subscription cycle.

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NordVPN also allows you to subscribe for a Nord account with crypto currencies via CoinGate. This payment method doesn’t renew automatically, so you don’t need to cancel auto-renewal — just don’t pay for the next month and you’ve effectively canceled your subscription.

Getting a Refund On Your NordVPN Subscription

If you already have a subscription and want to cancel NordVPN before said subscription expires, NordVPN has a 30-day money-back guarantee that can get you a full refund.

You will need to reach out to NordVPN’s customer support, but the process is rather straightforward. We discuss more about how to use the NordVPN refund policy in our NordVPN free trial article, as well as our article on how to get a NordVPN refund.

Final Thoughts

If you’re looking for an easy and affordable way to get secure internet access with excellent speeds, look no further than NordVPN. It’s remarkably easy to use, has an app for almost any device and is rather affordable. If, however, you want to cancel your subscription, you can do so easily from your account page.

In case you want to try another VPN after canceling NordVPN, check out our Windscribe review for an excellent free VPN, or our Surfshark review for a choice slightly more affordable than NordVPN. Both are great alternatives if you decide to cancel your subscription, and if you’re willing to splurge on the best alternative, check out our ExpressVPN review.

How long did you use NordVPN before deciding it wasn’t for you? Is the latency throughout the server network your main issue, or is there a different reason for canceling? Let us know in the comments and, as always, thank you for reading.

FAQ

  • It is very easy to cancel NordVPN — all you need to do is head to your account settings on the NordVPN website and turn off automatic renewal. You won’t be charged again once your subscription expires.

  • To cancel your NordVPN subscription, you should head to NordVPN’s website, log in to your account and disable automatic renewal from your account information page.

  • This depends on the specific VPN provider you use, but in most cases (including NordVPN), the whole process is as simple as logging in to the provider’s website and canceling your subscription from the account settings.

  • Yes, you can cancel NordVPN at any time. Note that if you’re outside the 30-day money-back guarantee period, it is unlikely that you will get a refund for the time that’s left over until your next billing period.

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