netflix proxy error

If you’ve ever used a VPN and tried to watch Netflix at the same time, you’ve probably come across that annoying error message m7111-5059 and the accompanying text: “you seem to be using an unblocker or proxy. Please turn off any of these services and try again.” This article is all about getting around this frustrating Netflix proxy error.

If you’re not in the mood to read too much and just want to get back to watching Archer already, the best way to circumvent the proxy error is by signing up for either of the best VPNs for Netflix, ExpressVPN or NordVPN, and using their servers to access Netflix.

ExpressVPN is currently running a deal where you get three extra months for free when you sign up for a year, while NordVPN has its almost unbeatable three-year plan to check out. Both VPNs come with a 30-day money-back guarantee, so you’ve nothing to lose (and it’s easy to cancel ExpressVPN).

If you want a bit more detail, stick around as we talk a little about how the proxy error works and the different ways you can fix it when it comes up.

Why Am I Getting a Proxy Error?

Generally speaking, you’ll only get a proxy error when using a virtual private network or a proxy (duh) while getting into Netflix. There are some isolated cases where people using neither have been hit with everybody’s favorite Netflix site error, but that’s usually because their internet service provider is using one of the same IP addresses that’s also used by a VPN. 


For the full explanation why Netflix won’t let you use a proxy, unblocker or VPN, we’ll refer you to our article on the Netflix VPN ban, but, in short, it’s due to the streaming giant making deals with content distributors to only show certain series and movies in certain places. 

To get around this, many people started using VPNs to appear as if they were in, say, the United States so they could watch shows that were region-locked there. This didn’t sit too well with Netflix’s partners, so Netflix was forced to implement the toughest VPN blocker out there, rivaled only by the one used by Hulu (check out our best VPN for Hulu guide, or find out how to watch Hulu with ExpressVPN).

How Do I Bypass the Proxy Error on Netflix?

Of course, the digital block that can’t be hacked has yet to be invented, and Netflix’s is no different. All you need to do when confronted with the streaming error is to simply switch servers within the VPN that you’re using. So if you’re routing your traffic through Los Angeles, switch to a server in San Francisco. Same goes for Europe: Amsterdam not working? Switch to Paris.

There are, however, two things that make this less simple than it should be. The first is that Netflix is always on the hunt for IP addresses that it thinks belong to VPNs or proxies, so you can’t expect your new favorite server to be working for too long. Every once in a while you’re going to be met with the Netflix proxy error again and have to find a new server.

The second fly in the ointment is that many of the services touting themselves as a great VPN for Netflix are anything but. The fact is, breaking into streaming services is one of the main reasons people sign up for VPNs, so claiming you can do this for customers is an important part of making money.

In our testing for VPNs that can beat Netflix, though, we’ve quickly found there’s only a minority of services that can avoid the Netflix proxy error, and then not even all of the time. ExpressVPN and NordVPN might be the very best VPNs out there, but even with them you’ll have to do the Netflix server dance from time to time. Less often than with others, though.

Other options we really like are CyberGhost, VyprVPN and Windscribe, though please note that the last one’s free plan does not offer Netflix access. We don’t blame the service, either: why offer something for free when people are so very clearly willing to pay for it?

What Proxy Works With Netflix?

On a side note, no proxy out there works with Netflix. Proxies are far behind the curve compared to VPNs, and we’ve yet to find one these past few years that will do the job. If you want to appear to be in a country other than your own to access Netflix, VPNs are the way to go. We have a dedicated article if you’d like to know more about what is a proxy vs a VPN.

Final Thoughts

We hope the above helps you get the Netflix proxy error fix you need. Using a VPN is really the only thing that will work, and even then not every service out there is a silver bullet. We really like ExpressVPN and NordVPN to get the job done, but there are plenty of other services out there, too, that will do the trick.

Check out our guide for how to watch Netflix with ExpressVPN.

What are your experiences with the Netflix proxy error? Insurmountable obstacle or momentary annoyance? Let us know in the comments below and, as always, thank you for reading.


  • How Do I Fix a Netflix Proxy Error?

    There are a few ways, but you’re best off signing up for a VPN that works with Netflix and then cycling through servers till you find one that lets you access the Netflix of the country you’re interested in. Our recommendations will all work, eventually.

  • How Do I Turn Off a Proxy or Unblocker?

    You go into the menu of your VPN or proxy and switch it off. Of course, you will lose your secure browsing that way, so instead we recommend using a good VPN service that will protect you and let you watch Netflix.

  • What Does Unblocker or Proxy Mean on Netflix?

    In the case of Netflix, this means basically any service that reroutes your internet traffic to an IP address that Netflix doesn’t like. Think browser proxies like the one HideMyAss offers, or VPNs like CyberGhost and NordVPN.

  • What Is the Best Free Netflix VPN?

    None of them. While there are a few decent free VPNs out there, none of them have the capacity to break through the Netflix block. We recommend that you stay away from any free VPN claiming it gets you into Netflix. It probably just wants to hoover up your data.

Was this post helpful?

91 thoughts on “How to Get Around A Netflix Proxy Error in 2020”

  1. I have successfully used express vpn to access netflix. However, devices linked to a wifi extender are identified by netflix as overseas. Is there a way to mask the wifi extender?

    1. No, but thanks for pointing that out. It was driving me nuts that the VPN would work sometimes and not others.

  2. Netflix probably signs up for those VPN services, get the IP addresses from the ssrvsrs and blocks them, one by one. Probably the easiest way to detect them.

    1. - Chief Editor

      Maybe. Could also be that Netflix tries to detect multiple access attempts from a single IP. Either is possible.

    2. Netflix doesn’t need to do that themselves. There are companies out there that offer this service, i.e. check if an IP is a VPN or not.

  3. why the sudden change? so i now have to buy a new program to be able to watch a service i pay for? or am i confused? this change is causing a a lot of headache

    1. - Chief Editor

      You’re confused: you only need a VPN if you want to watch Netflix programs that are offered in other countries, but not your own.

      1. I am in the US, I live here and have had Netflix for years. Now all of a sudden I am getting that message.

        What gives?

        1. - Chief Editor

          If you’re not using a VPN, I have no idea. Send Netflix or your ISP a message and see what’s up, I’d say. Let us know what they said, too, thanks.

          1. Yep, my provide and NF keep pointing at each other, I’m using zero blockers/vpn/whatnot and still getting the error more often than not 🙁

  4. So I’ve had Netflix forever, and I am suddenly getting the proxy server error messages. I have done everything my limited knowledge will allow, and still nothing. HELP!!

    1. - Chief Editor

      Have you also been using a VPN all this time, or only just started?

  5. This just happened to me
    I get the VPN/PROXY warning. I have never tried to watch Netflix shows in other countries. No VPN or proxy set up on my phone settings. Any suggestions?

    1. - Chief Editor

      That’s extremely weird, almost like the VPN detection is going berserk…. Anybody else have any ideas? Let us know.

  6. I haven’t tried to access to other countries’ Netflix. I am paying for my service in my country and all of a sudden I get this error message. This is driving me mad because I’m at work and I have a lot of free time in my hands to watch something and now I just can’t.. Netflix needs to fix this.

  7. I don’t use a VPN and today I’m getting this error message.
    Tried my tablet and two TVs that are normally used to access Netflix and they’re all having the same problem.

    No idea what to do as I’m searching around Google and every website so far seems to be assuming that it’s only those with a VPN that are getting this message.

    1. - Chief Editor

      If you’re not using a VPN, I have no idea what’s causing this. Send Netflix or your ISP a message and see what’s up, I’d say. Let us know what they said, too, thanks.

  8. I contacted Netflix. They said contact your ISP (B.S.). My ISP said: I’m afraid that Netflix is the one that has to remove the IP address ( off their block list. We cannot force a change on the IP or assign a static, the vendor has control and doesn’t allow this. There is no channel for Netflix where an ISP can request the IP be unblocked. I’m afraid our NOC (Network Operations Centre) has advised you’ll need to request this from Netflix.

    Called Netflix back.

    In Canada (maybe elsewhere): Thanks for contacting Netflix!
    To resolve your issue, follow the steps in our Help Center article below:

    1. - Chief Editor

      Well, isn’t that a lovely bit of circular logic? I guess you’ll have to get a VPN to be allowed to watch Netflix; the world upside down. Sorry for your trouble.

  9. Also have the same unblocker error – and I am not using a VPN.
    Netflix is hopeless – they claim I *must* use IPv6…..
    Told me to contact ISP (BS). What is my ISP going to do?
    Netflix needs to sort out their untrained support “engineers”.

    1. - Chief Editor

      Oh my gosh, that sucks. So basically they’re making you use a VPN so you can access ? Ridiculous.

    2. The same thing happened to our customers.. I really began to think that there are no network engineers working on Netflix or they are really dumb 🙁

    1. - Chief Editor

      I think they fixed it, because both Sydney servers just worked for me, though Melbourne didn’t. I didn’t check any others.

  10. As of yesterday – October 9, 2018, I’m getting proxy errors when trying to access USA netflix through all servers that I’ve tried on ExpressVPN from Asia. Previously no problems.

    1. - Chief Editor

      I think this may have been a temporary problem as all the usual suspects are working again.

      1. I have northvpn and it doesn’t work and the only reason why I bought this product today was to take advantage of view American content but I get that poxy error….ERRR and it would seem you have the ability to choose which American server to use but noooo….I don’t have the option of picking, it automatically connects to whatever server is available???

        1. - Chief Editor

          Hi Marc,

          You can pick individual servers through the menu in the top left of the NordVPN client. The U.S. has like a few hundred, so one is bound to work with Netflix.

          Good luck!

  11. StrongVPN not working. Not on any servers and hasn’t for more than a month. Miami use to work but that’s blocked now.

  12. I’m having trouble finding VPN app that is free and still works with Netflix. Any suggestions?

    1. - Chief Editor

      Free VPNs usually don’t do a very good job, I’m afraid.

  13. Apart from your vpn advertise, I have a server for my websites. I connected by open vpn and now I can use my server as a vpn. But netflix notices my vpn usage. This is not about special IP address, it’s about proxy mask. Is the any solve?

    1. - Chief Editor

      Not really. Personal VPN users like yourself have little recourse but shutting off the VPN for Netflix.

  14. No VPN here. Aussie user and Aussie NetFlix. Was working an hour ago. Now one laptop shows the proxy error and my desktop shows the M7304 error. Netflix support chat seems frozen too. No response from it either.

    1. - Chief Editor

      Could just be a temporary thing where your IP got flagged for some reason. Seriously weird, tho. Hope it works out for you soon.

  15. I am living in Johannesburg, RSA and are experiencing the same problem of unblocking or proxy to be removed, since yesterday 12 Dec 2018. If I can’t use Netflix anymore I will have to cancel my monthly subscription, what a pity!

  16. I just bought the elite version of hotspot shield but getting the netflix’s proxy error.

      1. If switching servers doesn’t help ( I just subscribed to express VPN) What can I do next?

        1. - Chief Editor

          Keep trying. Not sure which country’s Netflix you want to access, but I just found two in the States and several in Europe that worked.

  17. I need help. I live in America. (I don’t know if that helps) I try to watch Nextflix on my phone and it shows up with a proxy or unblocker. My mom has the Qustodio app that’s that makes it so I have limited time on my phone. My brother has the same app and his Netflix works just fine. We have the same phone and same vpn. I don’t know what else is effecting my Netflix.

    1. - Chief Editor

      Hi Kyle, you probably just want to switch to a different server. Just go into the Netflix app and pick a different location to connect to in the menu.

    1. - Chief Editor

      Have you tried several different servers? Because generally trying out three or four will get you into Netflix.

  18. I purchased a VPN-service partly to view Netflix content not available in my (european) country. Finding out that it was actively blocked I cancelled my Netflix subscription, the only hitback available to me. I believe we will see many efforts to crack down on VPN usage in general as both big tech and big governments have a shared interest in monitoring and recording our activities without us having the choice to opt-out.

  19. I don’t have a VPN but keep getting the black screen proxy blocker sign. I’m in Australia. I would resent having to pay extra now to watch Netflix. I have tried different servers with no luck.

    1. - Chief Editor

      Oh, that sucks. A few other readers have commented on this same problem. Is there a chance that your router came with a VPN installed, or a family member put one on? The only other thing you can do is contact Netflix and see what they say.

  20. What if you want to watch netflix on your phone ot tablet but it is blocked in the middle east, what vpn apps can I use?

  21. Hi, I want to watch somerhing in Switzerland but using ExpressVPN with Serbia. Now Netflix is not working for me because of the proxy issue. How can I login to another server? Thank you

    1. - Chief Editor

      A quick check shows ExpressVPN has two servers in Switzerland, so just go into the menu, unfold the Switzerland heading and then pick the other one. If that doesn’t get through to Netflix, just give it a week or two.

  22. Weird thing. ExpressVPN is working on my laptops to access Netflix US shows from Europe. Installed the ExpressVPN app on my android tv (Sony Bravia) and i’m getting the proxy error on Netflix, even when using the same server that works on the laptop. Any idea?

    1. - Chief Editor

      That’s beyond weird, did you contact ExpressVPN support? I’d love to hear what they have to say about it.

      1. Same thing happening here on our Firestick. Hulu and Netflix both denying because of proxy however they work fine on laptops and cell phones. Europe and using PIA VPN.

  23. Netflix on Sony tv seems to find a way to block using VPN, used to have ExpressVPN works fine and its no longer working and tried Nord as well, anyone help?

  24. I just got ExpressVPN but Netflix is blocking me. I having been traveling in South America for I wrote a year and am in Chile. I just updated everyone on my phone (Huawei purchased in Bolivia, possible black market?). Is there any way to get around it? Netflix content is terrible here and their raising the prices so it will goodbye Netflix if I can’t get around it.

    1. - Chief Editor

      Hi Kristin, I just checked several US servers and found two that worked, both on the East Coast. Didn’t try any West Coast servers, though.

  25. Downloaded the express VPN app on my iPad however when going on Netflix I see the new shows and movies but when I clicked on something to watch I get the error msg “you’ll need to turn theses services off and try again to download content. For more info, visit I’m only trying to stream it and not download it. Can you please help 🙂

    1. - Chief Editor

      Try a different server. At least three on the East Coast of the U.S. worked for me today.

    1. - Chief Editor

      Go into the ExpressVPN menu, then select “change server.” You’ll get a massive list to choose from and you can go from there.

  26. Awesome thank you so much Fergus! I sincerely appreciate your help! Have a great weekend!

  27. HI we are a large Healthcare organisation and staff and patients use Netflix and we cannot remove the proxy we have configured so i am wanting to whitelist it, it seems there are many domains\IP used so i was wondering if anyone knows of the comprehensive list of what is needed so we can white-list\pac file exclusion.

    1. - Chief Editor

      I doubt you’ll be able to, Netflix is really hard on any kind of proxy. Have you tried contracting the support department?

  28. Somewhat unrelated I need to get around a corporate VPN block. I’ve tried IPvanish, Express VPN with the Swan client and still cant get past it. We have tried udp tcp pptp and all of the various steps to get around any ideas?

  29. After a circular conversation with a customer service monkey who gave me the standard script about regional licenses, etc., I canceled Netflix. They made $1.2 billion in 2018 and paid no income tax on it–if they’re not willing to figure out a solution, they can stuff it. I’m not paying for a service that’s just going to tell me I need to pay for anything I search for because Netflix doesn’t have it. It’s not the service I signed up for anymore. Between Mobdro and Terrarium TV, I’m pretty happy. They’re both free and VPN-friendly. Now I’ve got to read up on how VPN’s are detected and why they don’t show up as just another regular ol’ innocent IP address. Kind of defeats the purpose if someone knows I’m using a VPN to begin with.

  30. Don’t be fooled…very little VPNs work and they constantly need to be reconfigured to access streaming services. The fat cats of streaming services will rather spend billions to prevent illegal access than a 3rd to make it cheaper.

    1. - Chief Editor

      Hi Vaughn, that’s kind of the point of this article. The VPNs we recommend here usually work. But I do agree it’s only a small segment of the market that does so.

  31. Do you have any intel on any HBO NOW issues? I have Expressvpn, am in Australia, but hbo now has stopped allowing me access to new content. No error window, just a blank screen. However any program I have previously started, I can still watch! Have tried all US servers.

    1. - Chief Editor

      HBO Now is trickier than Netflix. We haven’t had any issues lately, but we’ll check it out and get back to you if we have problems, too.

  32. is Windscribe good ? I am using it but Netflix doesn’t work with it (I’m using free version). i’d like to know if Netflix works with the premium version thanks.

  33. I can’t seem to use it from the Netherlands, the moment i open a show it refuses me on the basis of having recognized me as a VPN user. I am using ExpressVPN

    1. - Chief Editor

      Probeer de server in Den Haag, werkt (bijna) altijd.

Leave a Reply
Your email address will not be published. Required fields are marked *

Also interesting
The Best Netflix Hacks: How to Make a Great Thing Better
How to Watch US Netflix in Mexico (or Anywhere Else)
How to Watch Netflix on Your TVHow to Watch Netflix on Your TV in 2020
How to Watch Hulu on Your TVHow to Watch Hulu on Your TV in 2020
Most popular on Cloudwards
Cloud Storage ReviewsBest Free Cloud Storage for 2020
Dropbox vs Google Drive vs OnedriveDropbox vs Google Drive vs Onedrive: Comparing the Big Three in 2020
Best VPNs That Beat The Netflix VPN Ban in 2020
How to Unblock YouTube: Video Streaming for Everyone