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CyberGhost Review

CyberGhost is one of the best VPN services in the industry. Its strengths include an excellent VPN server network, a comprehensive suite of features and beginner-friendly apps. However, like every other service, it has its weaknesses: Read our full CyberGhost VPN review for all the details.

Samson Max
By Samson Max (Writer, Linking Editor)
— Last Updated: 2022-06-12T20:00:12+00:00 Facts checked by Jasna Mishevska

As one of the best VPN services, CyberGhost is always sprucing up its system to remain ahead of online security and privacy threats. Since our last CyberGhost VPN review, this VPN has added a password manager tool and introduced a token-based system for dedicated IPs. However, our VPN speed comparison reveals slower speeds than the competition.

Key Takeaways:

  • CyberGhost’s easy-to-use apps come packed with an array of advanced customizability features like smart rules. 
  • CyberGhost is a very secure service and will make sure that not even your internet service provider, hacker or surveillance agency can monitor your traffic.
  • CyberGhost offers affordable long-term plans, plus a generous 45-day money-back guarantee (14 days on the monthly plan).  

The VPN has retained its excellent desktop client, wealth of features and the large server network. To further cement its spot on our best VPN list, CyberGhost has improved its streaming performance (which was a weakness in our previous review). 

In this review, we’ll also reveal the subtle changes that CyberGhost has made in terms of speed, security, server network, pricing and more to help you make an informed buying decision.  

  • 06/12/2022 Facts checked

    Rewrote this review. CyberGhost has added a password manager tool to its arsenal, and introduced a token-based system for dedicated IPs to keep users truly anonymous. 

CyberGhost VPN Review Video

  • CyberGhost is a virtual private network owned by Kape Technologies — the company that also owns ExpressVPN, ZenMate and Private Internet Access. Like all VPNs, it encrypts your internet traffic to keep your data safe, and it can make it seem as if you are in another location to access geographically blocked content.

  • NordVPN and CyberGhost are powerful services in their own rights. However, NordVPN has an edge over CyberGhost VPN, thanks to a better feature set, which includes a double-hop VPN and dark web monitoring, as well as faster and more consistent speeds.

  • No, CyberGhost can’t be tracked. The VPN uses robust VPN protocols in unison with the virtually unbreakable AES-256 encryption to keep your traffic safe.

  • No, CyberGhost isn’t a virus, though its parent company has a bit of a checkered past regarding adware.

  • CyberGhost is a safe and secure VPN, and is one of the best VPNs you can use.

CyberGhost Review: Alternatives

  1. 1
    • : PayPal, Credit card, Bitcoin, regional payment systems, WebMoney
    • : 5
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  2. 2
    • : Credit card, Google Pay, AmazonPay, ACH Transfer, UnionPay, Crypto Currencies, PayPal (via Paddle)
    • : 6
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    • :
    • :
  3. 3
    • : PayPal, Credit card
    • : 5
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    • :
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  4. 4
    • : PayPal, Credit card
    • : 8
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  5. 5
    • : PayPal, Credit card
    • : 10
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Strengths & Weaknesses

Pros:

  • User-friendly desktop app
  • VPN automation features
  • Streaming, gaming & torrenting servers
  • Dedicated IP addresses
  • 45-day money-back guarantee

Cons:

  • Slow download speeds
  • Concerning parent company

Features

90 % – Excellent

CyberGhost is a top-shelf service, and as you’d expect, it comes with a roster of useful VPN features

CyberGhost VPN App: Platform Support

Besides the native apps for Windows, macOS, Linux, Android and iOS, CyberGhost has browser extensions for Chrome and Firefox. You can also use it on Amazon Fire Stick, Android TV and Apple TV or set it up on a router to protect all your home devices. 

cyberghost vpn apps
CyberGhost has VPN apps for all major desktop and mobile operating systems.

CyberGhost’s Basic Features

CyberGhost comes with an automatic kill switch that cuts your internet traffic when the VPN connection drops. You can turn the kill switch on or off on the desktop apps, though we recommend always leaving it on. The kill switch is enabled by default on mobile apps, with no option to turn it off.  

cyberghost kill switch
When CyberGhost’s VPN connection drops, the kill switch stops internet traffic to prevent leaks that could potentially blow your cover. 

In addition, CyberGhost has a split tunneling feature that’s labeled as “exceptions” under the smart rules tab on Windows and Mac. This is URL-based split tunneling, meaning it lets you select websites that shouldn’t use the VPN tunnel. On the other hand, mobile apps support app-based split tunneling only.

cyberghost split tunneling
Labeled “exceptions,” CyberGhost’s split tunneling lets you choose which apps bypass the VPN tunnel.  

CyberGhost’s Advanced Features

CyberGhost VPN is fitted out with an impressive suite of advanced tools. The content blocker blocks intrusive ads, trackers and URLs used for malware. We discuss how this feature works in the security section.

The standout advanced feature is “smart rules.” This is a set of automation features that let you configure how the app behaves under different circumstances. For example, you can set the CyberGhost app to connect to a specific server upon launching, or open a designated app such as a web browser when it establishes a connection.

cyberghost smart rules
The smart rules are advanced customization options that let you trigger a VPN connection when certain actions happen. 

Alternatively, you can configure CyberGhost to automatically connect when you open certain apps. Even better, smart rules let you configure it to launch when it detects a new secured or unsecured WiFi network. 

Dedicated IP Address

CyberGhost offers a dedicated IP address option, where the IP is exclusively yours and doesn’t change — meaning you get the same IP address every time you connect. That comes with added security and privacy benefits. However, in most cases, the dedicated IP is tied to your account, which creates an opportunity for authorities to track online activity back to you.

Thankfully, CyberGhost utilizes a token-based system to assign dedicated IPs. This removes the link between your account and the IP, making it difficult to trace online activities back to you. Read our best VPN with dedicated IP to learn more. 

cyberghost dedicated ip
Like the static IP address, a dedicated IP address doesn’t change. 

CyberGhost Features Overview

General
Payment methodsPayPal, Credit card, bitcoin
Accepts cryptocurrency
Simultaneous connections 7
Supports split tunneling
Unlimited bandwidth
Free trial available
Refund period
Worldwide server amount8,035 servers in 91 countries
Desktop OSesWindows, MacOS, Linux
Mobile OSesAndroid, iOS
Browser extensionsChrome, Firefox
Can be installed on routers
Streaming
Can access Netflix US
Can access BBC iPlayer
Can access Hulu
Can access Amazon Prime Video
Security
Encryption types256-AES
VPN protocols availableOpenVPN, IKEv2, WireGuard
Enabled at device startup
Allows torrenting
No-logging policy
Passed DNS leak test
Killswitch available
Malware/ad blocker included
Support
Live Chat24/7
Email support24/7
Phone support
User forum
Knowledgebase

Pricing

85 % – Very Good

CyberGhost offers great value for the money, especially with its long-term plans — it’s one of the few VPNs to offer a three-year plan. Plus, each CyberGhost subscription plan supports seven simultaneous VPN connections, though you can only log in a maximum of seven devices at a time. 

As for payment methods, CyberGhost accepts PayPal, Bitcoin, Google Pay, Apple Pay, credit cards and debit card payments for purchases made on its website. 

How Much Does CyberGhost VPN Cost?

CyberGhost costs $12.99 per month on the monthly plan. For comparison, that’s around the same monthly price as ExpressVPN — an expensive premium VPN. Thankfully, longer subscriptions come with a generous discount, making it one of the best cheap VPNs

An annual subscription brings the price down to $47.40 per year, or $3.95 per month annually, which is about the same as Surfshark, another reliable VPN. However, if you’re looking for bang for your buck, the cheapest plan costs $2.15 per month (three-year plan + three months), if you’re willing to commit to those three years.

Free Trial and Money-Back Guarantee

CyberGhost offers a one-day free trial on desktop and a seven-day trial on mobile. If that’s a short duration to try all CyberGhost’s features, you can make the most out of the money-back guarantee with premium plans. There’s a 14-day money-back guarantee for the one-month plan and a generous 45-day money-back guarantee for the extended plans.

CyberGhost Add-Ons

CyberGhost now offers a password manager that lets you create, manage and store passwords. The add-on tool costs $3.49 per month, but if you pay for 12 months up front, it’s just $2 per month. 

cyberghost password manager
CyberGhost is one of the VPN providers that has added a password manager to their feature suite. 

In addition, there’s the CyberGhost security suite for Windows that costs $1.29 per month on the three-year plan. The all-in-one online security solution includes an antivirus (by Intego), privacy guard and app scanner that scours devices for outdated, unfinished and vulnerable apps. 

As mentioned earlier, the VPN also offers dedicated IP addresses at an extra cost. The dedicated IP price varies based on the plan you pick, with the three-year plan being the cheapest at $3.75 per month.

User-Friendliness

95 % – Excellent

CyberGhost has made billing, installation and usage as straightforward as can be for VPN users, regardless of their level of tech know-how.  

CyberGhost VPN Desktop App

When you first open the Windows app, you’re greeted by a sleek, no-frills user interface. CyberGhost’s UI uses a black and yellow color scheme. You can also switch between light and dark mode, depending on your preference — but this only affects the settings menus.

cyberghost client
CyberGhost lets you connect up to seven devices simultaneously.

Beyond the aesthetics, the VPN service treads a line between being beginner-friendly while still giving seasoned users the room for advanced customizability. The UI is divided into two columns: one houses the large connection button and details about the selected server, while the other is an expandable settings column.

CyberGhost lists servers by category, so it’s easier to find an optimal server. You can filter the servers by torrenting, gaming, streaming, NoSpy servers or dedicated IP. Alternatively, you can look up a server by the country name using the search function.

What we like most is that CyberGhost indicates approximately how far each server is from your location. Plus, gaming and NoSpy servers also indicate the ping for each server location. These details help you pick a server that can deliver the best performance. 

Dispersed Settings

While finding an ideal server is a cinch, fine-tuning CyberGhost can be a little tricky because of its dispersed settings. Most of the top-shelf VPNs have layouts that cram all the settings options in one area. CyberGhost is different in that it has three action areas: settings, privacy settings and smart rules.

cyberghost dispersed settings
The dispersed settings may seem like a small gripe, but having them in one area would go a long way toward simplifying usability.

The “settings” tab has options to change protocols or MTU size, disable IPv6 connection and configure startup options. To find other vital settings, you have to click the CyberGhost icon on the top left. Just below the server categories, you’ll see “privacy settings” and “smart rules.”

The privacy settings tab is where you find the options to activate the automatic kill switch, content blocker and the DNS leak protection. On the other hand, the smart rules tab has advanced options to customize the app. 

CyberGhost Mobile Apps

Mobile apps sport the familiar clean, lightweight UI of their desktop versions. However, since it’s in a portrait layout, it only includes a single column that displays a connection button and selected server. The mobile apps offer similar ease of use to the desktop apps.

cyberghost android app
CyberGhost mobile apps mirror the design of the desktop versions. 

In terms of the features you can tinker with, the mobile apps are stripped-down versions of the desktop apps. For example, the Android app doesn’t come with the smart rules feature. What sets them apart from the desktop apps is that they consolidate all the settings in one area. This makes it easier to find the options you need to fine-tune the service.

Speed

70 % – Decent

CyberGhost isn’t exactly the fastest VPN in the industry. It can’t outperform ExpressVPN, NordVPN or Surfshark, but it still delivers a decent performance. 

CyberGhost VPN Speed Test Results

Download Speed (Higher is better)
Upload Speed (Higher is better)
Latency (Lower is better)
Source: Cloudwards VPN Speed Test. We test daily. Data from 06/01/22 to 06/30/22
Data for region:

CyberGhost’s speed isn’t bad, but it’s very inconsistent over time. In our U.S. tests, it had some of the slowest uploads, slowest downloads and highest ping. Additionally, its download speed and latency fluctuated significantly over the testing period, which is why it missed a spot on our fastest VPN list

Its performance was better in our worldwide testing, though still unimpressive. Its download speed in particular remained on the slower end. Latency increased significantly, but that was the case with all other VPNs as well. 

Download Speed (Higher is better)
Upload Speed (Higher is better)
Latency (Lower is better)
Source: Cloudwards VPN Speed Test. We test daily. Data from 06/01/22 to 06/30/22
Data for region:

Is CyberGhost VPN Good for Gaming?

For an enthralling gaming experience, you need a stable internet connection with low latency. Keep in mind that a stable connection doesn’t always mean it’s the fastest, but it does maintain acceptable gaming speeds for the duration of the gaming session. 

Unfortunately, CyberGhost’s latency is inconsistent and higher than we’d like on nearby servers, meaning it’s not the best pick for gaming.

Is CyberGhost Good for Torrenting?

Torrenting requires excellent download speed — an area in which CyberGhost doesn’t perform well. However, the provider offers servers that are optimized for P2P downloads, which makes it a good option for torrenting.  

CyberGhost Speed Comparison: Monthly Averages

Download Speed (Higher is better)
Upload Speed (Higher is better)
Latency (Lower is better)
Source: Cloudwards VPN Speed Test. We test daily. Data averaged from 06/01/22 to 07/01/22
Data for region:

Security

90 % – Excellent

As far as VPN security goes, two features are critical: VPN protocols and encryption standards. CyberGhost’s desktop apps offer three protocols — IKEv2, OpenVPN and WireGuard — whereas the mobile apps come with WireGuard and OpenVPN only. Read our VPN protocol guide to learn when to pick one protocol over the others. 

cyberghost protocols
We’re pleased to see CyberGhost support secure protocols and solid encryption. 

Out of the box, desktop and mobile apps use the “automatic” protocol option. That means that they pick the most appropriate protocol based on your network. However, you can manually pick the protocol depending on what you want to achieve online. 

When it comes to encryption, CyberGhost uses the industry-standard AES-256 bit encryption. As you can read in our encryption guide, AES-256 is the gold standard in encryption and virtually unbreakable. There’s simply no way to brute-force attack AES-256 with today’s technology. 

CyberGhost’s secure protocols and AES-256 work in unison to deliver top-notch online security. We tested the three protocols for WebRTC, IP and DNS leaks using IPlog.org and they all came out clean. We even turned off the DNS leak protection feature to simulate a worst-case scenario and still didn’t pick up any leaks. 

CyberGhost Ad and Malware Blocker

As mentioned earlier, CyberGhost has a “block content” feature that blocks ads, trackers and malware. VPN ad and malware blockers such as NordVPN’s CyberSec work by filtering your internet traffic at the DNS level. In most cases this happens at the browser level, but CyberGhost’s content blocker blocks ads at network level.  

Rather than block DNS requests from domains and hostnames known to serve ads, CyberGhost’s content blocker examines each server request. If it notices a code from a domain  that has been flagged for pulling ads or malware, it removes it from the server request. This way, ads and malicious websites never reach your browser. 

Privacy

80 % – Good

For these VPN reviews, we scan a service’s no-logs policy for sneaky fine print and blurred legal jargon that a common user might miss. We also look at the service ownership, where it’s located and whether it has been in the news lately for violating user privacy.

Does CyberGhost Keep Logs?

CyberGhost has been, and still is, a privacy-conscious brand that abides by its privacy policy. The company maintains a strict no-logs policy and reiterates its resolute desire to safeguard user privacy. CyberGhost doesn’t monitor or record your internet traffic while you’re using the VPN, and therefore can’t disclose any of that data to anyone. 

cyberghost privacy policy
Though CyberGhost operates as an independent entity, it may share your personal information with Kape Technologies’ subsidiaries. 

As we have seen with other VPN providers, CyberGhost collects user information such as email address, name, IP address, approximate location and payment details. The provider claims that this data is only used to improve service delivery and for the proper administration of your account.

While CyberGhost doesn’t associate the above data with what you do inside the VPN tunnel, it does share it with Kape Technologies’ subsidiaries. We understand the company may be obliged to do so to improve service delivery, but sharing data raises some privacy concerns. 

Moreover, the vendor claims that it can disclose your personal data to protect its rights and/or comply with a court order or legal process, though this is standard practice.

Thankfully, the vendor doesn’t store connection logs associated with your IP address, session duration or connection timestamps. As a result, they can’t tell which user is connected to the VPN, the website and service you visit or your original IP, and they can’t share that data either, which is great from a privacy standpoint.

Where Is CyberGhost VPN Based?

CyberGhost is headquartered in Bucharest, Romania, and has offices across Europe. However, its holding company — Kape Technologies — is based in the U.K., despite its Israeli roots. 

Kape Technologies: Who Owns CyberGhost VPN?

Kape Technologies used to be known as Crossrider. The company is infamous for producing a browser extension development platform bearing the same name. Unfortunately, hackers used that platform to create data-collecting adware that also became known as Crossrider, and Crossrider (the company) did nothing about it, in effect helping to spread malicious software.

In September 2016, Crossrider dropped the questionable platform and began to rebrand its business. However, even before the full transformation had happened, the company acquired CyberGhost for over $10 million. Although the acquisition seemed puzzling at the time, it probably gave Crossrider a new lease of life and marked the turning of a page for the company. 

Shortly after, the company rebranded to Kape Technologies and sprung to the forefront of the online privacy world. The company has since acquired ZenMate VPN, Private Internet Access and ExpressVPN. Timo Beyel, the CTO of CyberGhost, claims CyberGhost works independently, as do representatives of all the other Kape VPNs. 

Streaming Performance

75 % – Good

CyberGhost has streaming servers dedicated to a variety of streaming services across a few countries. According to CyberGhost, these servers should deliver a better streaming experience than the regular servers, but our tests suggest otherwise.

cyberghost for streaming
Although the streaming servers unblock Netflix and HBO Max, they struggle to open other streaming services. 

While the HBO Max dedicated server got us into the service without a hitch, the Disney Plus server couldn’t find a way into the streaming service. When we tried the regular server (in Atlanta), it unblocked Disney Plus on the first attempt. 

The story was the same for BBC iPlayer, whereas Amazon Prime Video proved a tough nut to crack for both the regular and streaming-optimized servers. 

We’re pleased that CyberGhost has finally found a way around BBC iPlayer and Disney Plus geoblocks, two streaming services it couldn’t unblock in our previous review. By conquering these services, the VPN has cemented its spot on our best VPN for streaming list. 

Can CyberGhost Unblock Netflix?

CyberGhost has always been one of the best VPNs for streaming Netflix, and for good reason. It has never had any problem bypassing the Netflix geoblocks. Actually, the VPN circumvents the Netflix geoblocks whether you use the regular or dedicated streaming servers across different countries. 

Server Locations

90 % – Excellent

At the time of writing, CyberGhost has over 8,000 servers in 114 locations spread across 91 countries. You’d struggle to find a VPN with a better combination of excellent server spread and high server count. 

ExpressVPN — our best VPN provider — has a better spread (94 countries), but less than half CyberGhost’s server count. Private Internet Access, on the other hand, has the best server count in the industry at 35,000 servers, but these servers are spread across 84 countries.

The vast majority of CyberGhost servers are spread across 49 countries in Europe. The Asia-Pacific region has servers in over 17 countries, whereas Africa and South America have servers in six countries each. South America and the Middle East each have servers in five countries. 

cyberghost vpn server
CyberGhost has arguably one of the best server networks in the world. 

Virtual VPN Server Locations

Not all CyberGhost’s servers are physical; 38 server locations are virtual, meaning they aren’t located in the listed countries but still let you access content there. 

Virtual servers aren’t inherently bad. In some cases, they may improve connection speeds and reduce latency, though the opposite could be true as well (read our virtual vs physical server article to learn more). They can also allow the VPN to provide IP addresses in countries that are dangerous to users without compromising their security — like in Russia and India.

CyberGhost’s Specialty Servers 

Beyond the regular servers, CyberGhost offers:

  • Gaming servers in four countries: Germany, U.K., U.S. and France
  • Torrenting servers in over 60 countries
  • Streaming serversin 20 streaming destinations around the world including the U.S., U.K., France, Germany and Australia 
  • NoSpy servers located in Romania

CyberGhost’s standout specialty servers are the NoSpy servers, which are physically located at CyberGhost’s headquarters in Bucharest, Romania, for privacy and security reasons. They are a safe bet to bypass internet censorship and one of the reasons CyberGhost is a great VPN for Russia and other restrictive regimes.

Because CyberGhost enjoys full control over the NoSpy servers, it guarantees complete anonymity. Plus, being physically located in Romania means that there are no laws obliging the provider to keep records of your data. 

Customer Support

75 % – Good

When you hit a snag with CyberGhost, you can find help on the large knowledgebase. This is a collection of CyberGhost’s VPN setup guides, FAQs, troubleshooting articles and company news. 

The entire knowledgebase is well laid out to make it easier to find an article to solve your issue. For example, the setup guides are categorized by the operating system, plus there’s a search function to help you quickly find the right guides by keywords.  

If your problem requires a human touch, you can reach out to CyberGhost via email or live chat. Live chat remains the fastest way to find help. During our testing, we contacted CyberGhost via live chat and every time, we got a response within a few minutes. Even better, the human agents seemed knowledgeable on most subjects. 

Email isn’t as fast as live chat, but it’s a great channel to find help on more complex issues.

The Verdict: CyberGhost VPN Review

CyberGhost is a great VPN service that steps up to the plate in most of the areas that matter. It has excellent features, solid security and its usability is unmatched. Plus it offers affordable plans, plus generous money-back guarantees.

Streaming used to be its Achilles’ heel, but our latest results prove the performance on this front has improved considerably. However, its speeds still lag behind the competition, and the baggage of its parent company’s past throws a small shadow over its privacy. 

Have you used CyberGhost before? What did you like about this service? Do you have reservations about its parent company? Let us know in the comments below and, as always, thanks for reading.

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2 thoughts on “CyberGhost”

  1. streaming to be improved ,Number of servers in France + US must be increased to beat the Netflix geolocalization

    Reply
  2. I bought a 89$ three-year plan for Cyberghost 10 months ago. It was clear that it was a 3-years deal. But 10 months later, what do I see, they take 89 more bucks from my credit card. What the hell??? Not even a year? I e-mailed them a week ago to ask explanations + a refund — no answer! They are a fraudulent company. You can get a good VPN out there for much cheaper – even free. And they probably won’t keep spamming illegal payments off your credit card which you trustfully shared with them! That’s a 1-star rating, would be 0 star if it was possible. I’m not done with them.

    Reply
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