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Visit PrivadoVPN
  • Easy-to-use apps
  • Generous free plan
  • 10 device connections
  • Unblocks major streaming services

PrivadoVPN Review

PrivadoVPN’s claims to fame are its privacy focus, affordable pricing, free plan and streaming performance. Our PrivadoVPN review picks apart its features to help you make a choice on whether to use it.

Wisdom Sablah
By Wisdom Sablah (Writer)
— Last Updated: 2024-12-15T02:30:22+00:00 Facts checked by Igor Kurtz
Key Takeaways: What Is PrivadoVPN & Is It Good to Use?
  • PrivadoVPN is a great option if you need a free VPN. Its free plan offers access to servers in 10 countries, 10GB of high-speed data per month and streaming support. 
  • PrivadoVPN’s modern security features and five-year record of not logging user data make it a useful choice for browsing securely and privately. 
  • Unfortunately, PrivadoVPN has a small server network, slow speeds and poor customer support. You can find better paid VPNs for less money. 

Top Use Cases for PrivadoVPN

  • For people on a tight budget: PrivadoVPN’s expansive free plan makes it a great pick if you don’t have any money to spare. 
  • For security and privacy-focused users: PrivadoVPN has vital security and privacy features, including a kill switch, leak protection and a private DNS. 
  • For unblocking streaming services: PrivadoVPN can unblock all the major streaming services, including Netflix, Amazon Prime Video, Disney Plus and Hulu. 
Best Free VPN

If you’re wondering whether PrivadoVPN is worth using, you’re reading the right article. PrivadoVPN is popular for its free plan and emphasis on security and privacy. It also tags itself as the “best VPN for streaming.” Rather than take its claims at face value, this PrivadoVPN review provides first-hand insights into the VPN’s features and performance.

We examined PrivadoVPN’s usability, pricing, speeds, security, privacy, streaming ability, servers and customer support. Our tests showed that PrivadoVPN is the best free VPN in the industry. Its free plan offers servers in 10 countries and unlimited data. PrivadoVPN’s free version is a good choice for streaming Amazon Prime Video and BBC iPlayer. 

PrivadoVPN’s paid plans are cheap and could be useful if you’re on a tight budget. However, other VPNs on our list of the best VPN providers, like NordVPN and Surfshark, offer better value for the money. Continue reading to learn all about PrivadoVPN. 

  • 07/31/2022

    Reevaluated and rewrote this review on PrivadoVPN.

  • 10/23/2023

    Updated the article to reflect ExpressVPN’s recent increase of 5 simultaneous connections to 8.

  • 07/23/2024

    Updated the article to reflect latest information on NordVPN’s allowed number of simultaneous connections.

  • 11/26/2024 Facts checked

    We rewrote this article with more sections on PrivadoVPN’s features and updated information on its performance.

What Is PrivadoVPN & Who Is It For?

PrivadoVPN is a VPN provider with servers in 49 countries. It’s for any user who wants to change their virtual location and encrypt their internet traffic. PrivadoVPN has apps for Windows, Android, iOS and MacOS devices, among others. It’s headquartered in Switzerland and abides by Swiss privacy laws. 

  • Release date: April 2019
  • Developer: Privado Networks AG
  • Owner: Privado Networks AG
  • Platforms: Desktop, mobile, smart TVs, routers, Chromebooks and more
  • Operating systems: Windows, MacOS, iOS, Android, FireTV, AndroidTV and tvOS
  • Notable features: Kill switch, split tunneling and ad blocker (“control tower”)
  • Pricing: The monthly plan costs $10.99, the one-year plan (plus three months) costs $2.99 per month and the two-year plan (plus three months) costs $1.99 per month. 

The Cloudwards Expert Opinion

Our VPN experts agree that there’s no better free VPN than PrivadoVPN. We were able to unblock many U.S. websites and stream Amazon Prime without a struggle. We also like that PrivadoVPN is constantly making improvements. For example, it now has troubleshooting guides and a more refined user interface. 

PrivadoVPN Pros & Cons

Pros:

  • Easy-to-use apps
  • Generous free plan
  • 10 simultaneous connections
  • Unblocks major streaming sites

Cons:

  • Relatively slow
  • No third-party audit
  • Poor customer support
  • Small server network

Features: What Can PrivadoVPN Do?

75 % – Good

PrivadoVPN has the basic features you’d expect from any top-tier VPN, such as encryption, a server network, a kill switch, split tunneling and an ad blocker. However, it lacks advanced VPN features that add extra functionality, like NordVPN’s double VPN, dark web monitor and Meshnet. You can learn about those in our NordVPN review.

Split Tunneling (SmartRoute)

SmartRoute, PrivadoVPN’s split tunneling feature, lets you choose which apps or websites go through the VPN tunnel and which ones access the internet like normal. This is a useful feature if you need a VPN only for specific tasks. For instance, you might want to access sensitive files on your browser with a VPN but want other apps to run as normal. 

PrivadoVPN Features Overview

Features
General
Payment methodsPayPal, Credit card
Accepts cryptocurrency
Simultaneous connections 10
Supports split tunneling
Unlimited bandwidth
Free trial available
Refund period30 days
Worldwide server amountServers in 48 countries
Desktop OSesWindows, MacOS
Mobile OSesAndroid, iOS
Browser extensions
Can be installed on routers
Streaming
Can access Netflix US
Can access BBC iPlayer
Can access Hulu
Can access Amazon Prime Video
Security
Encryption types256-AES, ChaCha20
VPN protocols availableIPSec, OpenVPN, IKEv2, WireGuard
Enabled at device startup
Allows torrenting
No-logging policy
Passed DNS leak test
Killswitch available
Malware/ad blocker included
Support
Live Chat
Email support24/7
Phone support
User forum
Knowledgebase

User-Friendliness & Hands-On Testing

95 % – Excellent

PrivadoVPN is a simple and user-friendly VPN service that makes a good VPN for beginners. It has apps for desktop and mobile devices, smart TVs and routers. The apps are well organized and all the features are easy to find.

Users can connect to a server using the power button on the home screen or by scrolling through a list of PrivadoVPN’s servers. Some features have an intuitive “i” pop-up beside them that explains their functions in simple terms. 

How to Install PrivadoVPN

Here are the steps to install PrivadoVPN.

  1. Download PrivadoVPN

    Visit your device’s app store, search for PrivadoVPN and click to download the installation file. Alternatively, visit PrivadoVPN’s website and download the client for your device.

    donwload privadovpn
  2. Follow the Installation Prompts

    Open the setup file and click to accept the installation prompts until you have the VPN installed on your device.

    privadovpn installation guide
  3. Connect to a Server

    Open PrivadoVPN and access the server list by clicking the arrow next to “selected locations.” Click on your preferred server location to connect.

    privadovpn connected to a server

PrivadoVPN on Desktop: macOS & Windows Apps

PrivadoVPN’s macOS and Windows apps are identical. When you open the app, you’re greeted with a home screen with a large connect button. You can scroll through the servers under the “selected server” tab. PrivadoVPN puts the buttons for the most-used features on the home screen, including the kill switch, protocols and SmartRoute split tunneling.

privadovpn settings
The PrivadoVPN Windows app is easy to navigate.

PrivadoVPN also has a settings menu on the left-hand side of the app. At the bottom, there’s a settings tab (gear icon) that opens up a window containing all the options, including customer support, “control tower” options and details of your account. Overall, PrivadoVPN’s desktop apps are well arranged, intuitive and easy to navigate.

PrivadoVPN on Mobile: Android & iOS Apps

PrivadoVPN’s mobile apps are like a compressed version of the desktop apps. Overall, the apps are well designed and easy to explore. The home screen features a big connect button and various settings underneath. To access all the settings, tap the hamburger menu at the top left of the home screen.

privadovpn android settings menu
PrivadoVPN’s Android app contains many settings options. 

PrivadoVPN’s mobile apps are not available in every country. For instance, we attempted to download the Android app from Ghana only to receive this Google Play store message: “This item is not available in your country.” You might have to change your device location on the app store or your Apple ID region to download PrivadoVPN. 

PrivadoVPN Device Compatibility & Simultaneous Connections

PrivadoVPN has apps for Windows, Android, macOS and iOS devices. It also works with Android TV, Amazon TV and Apple tvOS. If your device isn’t covered, you can connect PrivadoVPN to a router and enjoy VPN protection on all devices connected to the router. The VPN is compatible with Asus and pfSense routers, and routers with DD-WRT firmware. 

PrivadoVPN allows 10 simultaneous connections. This means you can use one subscription on up to 10 devices at a time. This should be enough if you use multiple devices or want to share your subscription with family and friends. 

PrivadoVPN Pricing: How Much Does PrivadoVPN Cost?

90 % – Excellent

PrivadoVPN’s best deal costs $1.11 per month for 27 months. There is a free plan, but you’re limited to servers in only 10 countries and 10GB of data each month. When you exhaust your monthly quota, PrivadoVPN reduces your connection speed to 1 Mbps. The free plan offers unlimited simultaneous connections, while the paid plans limit you to 10. 

Purchasing a PrivadoVPN plan will give you access to PrivadoVPN’s full server network and uncapped speeds. Fortunately, PrivadoVPN is one of the most affordable VPNs on the market, stacking up well against our list of the best cheap VPNs. It offers monthly, one-year and two-year plans. 

Pricing Plan Breakdown

PrivadoVPN, like many other VPNs, offers discounts on longer plans. The best value is the two-year plan for $1.11 per month. This is one of the most economical rates in the VPN industry. The two-year subscription also includes an additional three months for free. 

PrivadoVPN’s one-year plan costs $1.33 per month. This is a reasonable rate — some VPN providers peg similar plans at $5 per month or more. PrivadoVPN’s yearly plan includes three extra months as well. At $10.99, the monthly plan is the most expensive subscription it offers. However, it’s still cheap compared to other VPNs’ monthly plans. 

PrivadoVPN Free Plan

PrivadoVPN offers a free plan. Without paying a dime, you can connect to any of its servers in 10 countries: Argentina, Brazil, Canada, France, Germany, Mexico, the Netherlands, Switzerland, the United Kingdom and the United States. It also offers 10GB of data each month, which may be enough if you need a VPN only for casual browsing. 

Furthermore, PrivadoVPN offers many security and privacy features, including a strict no-logs policy and a kill switch to prevent data leaks. There’s also the option to choose between three protocols: OpenVPN, IKEv2 and WireGuard. 

PrivadoVPN Money-Back Guarantee

PrivadoVPN offers a 30-day money-back guarantee on all its paid plans. This means you can request and receive a refund within 30 days of making a purchase. To get a refund, reach out to PrivadoVPN’s customer support team. Note that you won’t be eligible for a refund if PrivadoVPN terminates your account for violating its terms of service. 

We can confirm that PrivadoVPN’s money-back guarantee is reliable. While writing this review, we signed up for a PrivadoVPN account and requested a refund after about two weeks. Thankfully, the VPN’s customer support team helped us get our money back within three days. 

PrivadoVPN Speed

70 % – Decent

We conducted our PrivadoVPN speed tests from Accra, Ghana, using Ookla’s speedtest.net. First, we recorded our speeds without a VPN to establish benchmark values. Next, we connected to PrivadoVPN’s servers in different countries to gauge the speed drop-offs. 

Our tests showed that PrivadoVPN is a reasonably fast VPN, especially when you connect to nearby servers. However, it’s significantly slower on faraway servers. 

PrivadoVPN Speed Test Results

Nearest Server Speed Performance

Location:DownloadUploadLatency
Accra, Ghana126.75 Mbps (100%)35.66 Mbps (100%)82 ms (100%)
South Africa221.91 Mbps (81%)14.31 Mbps (40%)279 ms (340%)
1. Unprotected
2. Closest Location

Distant Server Speed Performance

Notes From the Lab: Our Detailed Speed Analysis

You’ll notice from the speed test table above that PrivadoVPN retained at least 80% of our initial download speeds in South Africa, the closest testing location. However, once we connected to faraway servers, we saw major drop-offs, with up to 75% of our initial speed lost. PrivadoVPN didn’t fare any better with upload speeds — we lost up to 76% of our initial speeds in Australia. 

While using PrivadoVPN, we were able to access the internet regularly without any noticeable lag. However, we experienced buffering wheels while streaming videos in HD and playing online games. If you want a fast VPN, pick one of the services on our best fast VPN list. 

Security: Is PrivadoVPN Safe? (90/100)

90 % – Excellent

Based on tests and our experience, we can say that PrivadoVPN has the key security features to keep you safe online. It encrypts internet traffic using AES-256 encryption, which would take millions of years for any hacker to crack through brute force. It also has a kill switch and secure protocols. PrivadoVPN has not suffered any security breaches so far. 

PrivadoVPN Security Features

Kill Switch

PrivadoVPN has a functional kill switch designed to cut off your internet connection if your VPN connection drops. This fail-safe ensures your traffic isn’t exposed for even a second. PrivadoVPN offers both a system-level kill switch and an app-level kill switch

privadovpn kill switch
PrivadoVPN offers an app-level and a system-level
kill switch to prevent data leaks.

The system-level kill switch blocks all internet traffic until your internet connection is restored. The app-level kill switch lets you decide which apps lose internet connection when your VPN connection cuts off. This is a handy option if you want to speed up your normal traffic while engaging in sensitive activities like torrenting. 

Control Tower (Ad Blocker)

PrivadoVPN calls its ad blocker the “control tower.” It’s effective at blocking ads, trackers and threats. In the app, you can select which kinds of threats PrivadoVPN should block, from malware, ransomware and spam to phishing and cryto-mining sites. We tested the control tower by visiting some ad-riddled sites, and it blocked about 70% of the usual ads. 

privadovpn control tower
PrivadoVPN’s control tower can block many ads and trackers,
and alert you about malicious websites. 

The control tower also has parental control features. You can set up PrivadoVPN on your children’s devices and restrict the apps and websites they visit. For example, you can stop your children from accessing sites related to substance abuse, drugs and social media. 

PrivadoVPN Detailed Security Analysis

Notes From the Lab: VPN & Encryption Protocols

Protocol:EncryptionPlatform
OpenVPNAES-256


WireGuardChaCha20


IKEv2AES-256


Protocols

PrivadoVPN gives users the option of choosing from three protocols: OpenVPN, WireGuard and IKEv2. If security is your foremost concern, opt for OpenVPN. However, WireGuard is the better option if you need fast speeds while browsing. IKEv2 is a useful option if you’re using a mobile device since it’s stable during network changes. 

Advanced users will be pleased with granular controls such as the ability to choose between UDP and TCP for OpenVPN and the option to switch ports. If these terms sound foreign to you, we recommend leaving the protocol option on “automatic,” which lets PrivadoVPN choose the best protocol for you. 

Notes From the Lab: DNS Leak Test Results

wireshark image
Our Wireshark tests showed that PrivadoVPN encrypts user traffic.

We used Wireshark to check whether PrivadoVPN encrypted our data packets. As you can see in the screenshot above, the image to the left contains only gibberish. This demonstrates that PrivadoVPN encrypts traffic so nobody can see your activity on the internet. 

privadovpn dns leak test
PrivadoVPN doesn’t suffer from DNS leaks. 

We also checked whether PrivadoVPN suffers from DNS or WebRTC leaks. We can confidently report that it’s a secure VPN. As you can see in the image above, the DNS leak test revealed only PrivadoVPN’s IP address, rather than our original IP. The same test demonstrated that PrivadoVPN doesn’t suffer from WebTRC leaks either. 

Privacy: Is PrivadoVPN Private? (90/100)

90 % – Excellent

PrivadoVPN appears to be fully private, but we’re missing some of the evidence we’d need to know for sure. It’s based in privacy-friendly Switzerland and operates a zero-logs policy. So far, there have been no records of it breaching its own logging policy. 

Unfortunately, PrivadoVPN has not undergone any independent audits to provide third-party assurance of its no-logging stance. In addition, it doesn’t have RAM-only servers, which are common among the best VPNs for privacy. Such servers wipe your data each time they reboot, making extra sure there’s nothing on the servers about any users.

Privacy Policy: Does PrivadoVPN Keep Logs?

PrivadoVPN doesn’t keep logs that can be traced back to individual users. In other words, it doesn’t collect personally identifiable information, such as your IP address, browsing history or DNS queries. Even if a hacker breached PrivadoVPN’s servers, they wouldn’t be able to piece together any information to track you. 

A zero-logs VPN doesn’t mean it logs no information at all. Rather, it means it doesn’t record sensitive details. For example, PrivadoVPN collects information related to your account creation, payment, and desktop and mobile analytics, but these details cannot be used to trace individual users. 

Independent Audits

PrivadoVPN hasn’t undergone any independent audits. This is surprising, since many top-tier VPN providers commission third-party audits every few years. The best VPNs also publish summaries or full reports of their audits, allowing users to peruse them. For instance, you can read a summary of Surfshark’s 2022 Deloitte audit

PrivadoVPN Streaming Performance & Unblocking Ability

90 % – Excellent

PrivadoVPN is one of the best free VPNs for IPTV as it can unblock all the major streaming providers, including the hard-to-access Netflix. The table below provides a breakdown of all the streaming services we were able to access while connected to PrivadoVPN’s servers. 

PrivadoVPN’s free users don’t enjoy the same streaming performance as paid users. For instance, you can’t access Peacock TV or Paramount TV with the free U.S. server, though Tubi works. 

Streaming App:Status

Can PrivadoVPN Unblock Netflix?

PrivadoVPN unblocks Netflix with ease — we connected to PrivadoVPN’s New York server and successfully unblocked Netflix U.S. We had the same results with Netflix’s French, German, Japanese and British libraries. However, we couldn’t get into Netflix with any of the free servers. 

PrivadoVPN loaded our streams quickly and played smoothly. However, we experienced some lag when we switched to 4K, indicating that its speeds might not be able to handle high resolutions.

Other Major Streaming Platforms

PrivadoVPN unblocks other major streaming platforms, including Amazon Prime Video, BBC iPlayer, Hulu, Disney Plus and Max. The streams didn’t take long to parse, and they played without hiccups. The free servers were able to unblock Amazon Prime Video, BBC iPlayer, Hulu and Disney Plus.

PrivadoVPN VPN Server Locations

80 % – Good

PrivadoVPN has servers in 49 countries and 66 cities. This worldwide server footprint is decent, though other VPNs offer more. For example, NordVPN has servers distributed across 111 countries. 

Global Distribution of VPN Servers

Region:CountriesLocations
North America318
South America22
Europe2830
Asia Pacific / Middle East1515
Africa11

Most of PrivadoVPN’s servers are in North America, Europe and Asia Pacific. The U.S. has the most server locations, with 14 in total. This means PrivadoVPN is a good option if you want U.S. IP addresses to access websites exclusive to the U.S. 

PrivadoVPN also has an ample VPN server spread in Asia, covering 15 countries — including censorship-driven countries such as China (via a Hong Kong server) and Russia. Unfortunately, PrivadoVPN has only one server location in Africa (South Africa) and one in the Middle East (Israel). 

PrivadoVPN Customer Support

40 % – Terrible

PrivadoVPN offers a knowledgebase and email support. The knowledgebase contains sections for installation guides, troubleshooting guides and general information. We found them helpful, as they include annotated images to help beginners follow along. 

Email Support Speed & Quality

PrivadoVPN doesn’t have live chat support, so you can’t get real-time support. Your only option for a human response is through the ticketing system, where you receive answers by email. 

While conducting this review, we sent a message to PrivadoVPN’s email support but didn’t receive an answer. Other team members sent a query and received a response within a day. PrivadoVPN’s support seems to be hit-or-miss. 

PrivadoVPN vs Other VPN Services

PrivadoVPN is the best free VPN. It offers free access to servers in 10 countries, 10GB of data per month, and excellent privacy and security features. However, its paid plans fall behind top-tier services like NordVPN, Surfshark and Private Internet Access (PIA). Our Surfshark vs NordVPN article sums up the two best providers.

For example, NordVPN has better features and performance. It has a larger server network covering 111 countries and is faster and offers more reliable streaming. NordVPN also has more security features, such as double VPN servers, and an audited no-logs policy. 

Community Feedback: PrivadoVPN Reviews on Reddit & Social Media

There are many comments about PrivadoVPN on Reddit and social media. Most of the comments revolve around PrivadoVPN’s free plan. For instance, one user wrote, “ProtonVPN and PrivadoVPN both have free versions. Privado throttles your speed after you’ve downloaded 10 GB, but until then it seems the fastest to me.”

The Verdict: Is PrivadoVPN a Good VPN Service?

PrivadoVPN is a good option if you need a free VPN. It offers free access to servers in 10 countries and includes 10GB of data each month. Fortunately, the free servers can unblock many streaming services, including Amazon Prime Video, BBC iPlayer, Hulu and Disney Plus. 

PrivadoVPN is also a good option if you’re looking for a secure and privacy-focused VPN service. However, there are better VPNs on the market that are feature-rich, faster, more secure and more affordable, such as NordVPN.

Have you ever used PrivadoVPN? How was your experience? Did you encounter any glitches while using the app? Would you recommend PrivadoVPN? Are there any other VPNs you prefer? Share your thoughts and experiences with us in the comment section below. As always, thanks for reading. 

FAQ: PrivadoVPN Review

  • PrivadoVPN can be trusted, thanks to its five-year record of obeying a strict no-logs policy. It doesn’t collect or share sensitive details that can be traced to individual users. Plus, it’s located in Switzerland, which has strong consumer protection laws.

  • PrivadoVPN’s free version is the best free VPN for casual use. The paid version is also cheap, secure and privacy-focused. However, other VPNs, such as NordVPN, offer better speeds, more features and larger server networks at equally affordable rates.

  • PrivadoVPN has a free version that offers access to servers in 10 countries and 10GB of data each month. However, to enjoy unlimited data and access to all its servers, you’ll need to purchase a PrivadoVPN paid plan.

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