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MediaFire Review

MediaFire is a cloud storage service that offers basic features to store your files, but there's a lot wrong with the platform. Some may argue there are too many cons for users to see the pros. Find out if the “pros” are worth your time in this detailed MediaFire review.

Dan Ginn
By Dan Ginn (Writer)
— Last Updated: 2022-12-05T13:36:00+00:00 Facts checked by Jasna Mishevska

MediaFire cloud storage is a bare-bones service that allows users to store files online. The company doesn’t hold a strong position in the cloud storage space, but that’s not necessarily because it’s bad at what it does. We’ll explore that in this MediaFire review.

Key Takeaways:

  • MediaFire is an easy-to-use cloud storage service.
  • It lacks strong security measures for your files.
  • Similar cloud storage services offer better features and security.

We know not every user wants a feature-stacked storage service. Basic features often give people everything they need. If you need a place to sync and share files and access a decent amount of storage space, stick with us because this review is for you.

  • 02/25/2022

    Completed a fresh review of MediaFire. Versions used: Web: v3.1 13, Mobile: 3.0.8

  • MediaFire’s top feature is its simplicity. New and experienced users will be able to work their way around the platform in little to no time.

  • All types of users use MediaFire. Because there’s a decent chunk of cloud storage available and a 20GB file upload limit — depending on your computer specifications — content creators working with large files should take notice.

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Strengths & Weaknesses

Pros:

  • 1TB storage option
  • Easy to use
  • 10GB of free storage

Cons:

  • Terrible security protocol
  • Limited number of plans
  • No data on file encryption
  • Design navigation issues
  • No desktop client

Features

60 % – Fair

MediaFire’s features spring to life for paid users. Plans start at 1TB of storage with the ability to upload large files up to 20GB in size. That should pique the interest of content creators who need a space to store their videos and high-resolution images.

That said, you can only upload up to 20GB to the cloud if you’re using a 64-bit browser and operating system. If you’re using a 32-bit browser, your maximum upload is 4GB.

Although you can have file previews, the process isn’t as smooth as we would like. When you select a file, it automatically opens in a new tab. You can’t scroll through your files, and if you want to preview video files, you must install the VLC media player. It’s an extra step in what already feels like a clunky process.

Vlc-player install mediafire
Users can only watch videos by installing a third-party app.

Uploading and Sharing Files With MediaFire

Users can access their files through a web browser and the MediaFire mobile app. There isn’t a desktop app, so users can’t access features like a sync folder or block-level sync.

File sharing is easy inside and outside the platform. In addition to sharing your files, you can create upload links that allow other users to add files to a folder in your account. That’s useful if you’ve been on a family trip and want to share photos and videos, or if you want to share work documents with your colleagues.

It’s possible to upload other file types, such as XLS, PDFs and DOCs. However, as with video, you’ll need to install third-party software to view them. Unlike Google Drive (read our Google Drive review), for example, there’s no option to create docs inside the MediaFire platform.

upload do mediafire
Users can upload a range of file types, including PDFs and Word documents.

Many of the features available to paid users are what we would expect to get on a free account. For example, those on a paid plan get an ad-free experience.

Some features make the service feel a little more premium. Password-protected links and one-time links have value. However, it’s difficult to say that MediaFire has any flagship features.

Mediafire Features Overview

Sync
Sync Folder
Block-Level Sync
Selective Sync
Bandwidth management
Sync Any Folder
File Sharing
File Link Sharing
Link Passwords
Link Expiry Dates
Folder Sharing
Folder Permissions
Link Download Limits
Upload Links
Productivity
File Previews
Edit Files
In-App Collaboration
Office Online
Google Docs
Notes App
Media Playback
Mobile Apps
Deleted File Retention
Versioning
WebDAV
Security
At-Rest Encryption
In-Transit Encryption
Encryption Protocol
Zero Knowledge
Two-Factor Authentication
Server LocationUS
Support
24/7 Support
Live Chat Support
Telephone Support
Email Support
User Forum
Knowledgebase
Misc
Free Plan

Pricing

60 % – Fair

Rather than overwhelm users with options, MediaFire offers three plans: Basic (free), Pro and Business. 

storage plans mediafire
Only three storage plans are available, which some users may find limiting.

Pro is made for single-person use and offers 1TB of storage. The monthly price is $3.75 per month when paid annually. If you prefer to pay month to month, the Pro plan costs $5. In comparison, with Sync.com — a far superior service — you can get 2TB for $8 (read our Sync.com review).

MediaFire’s Business plan costs $40 when paid annually. Otherwise, it’s $50 on a monthly plan. With it, you get access to up to 100TB of storage and can add up to 100 users to a single account.

While lots of storage and a high number of users are attractive, there aren’t many features that make MediaFire a good option for businesses. With the service offering no app integrations and no ability to collaborate, we suggest you check out better alternatives. Take a look at our roundup of the best cloud services for business.

Each paid plan offers decent value, but there are better options out there for a little more money (and, in some cases, a little less).

Free Storage

MediaFire is neither the best nor the worst for free users. It offers 10GB of free storage. That’s better than the 2GB from Jumpshare (read our Jumpshare review) and on par with the likes of Icedrive (read our full Icedrive review).

Boost your space mediafire
MediaFire offers multiple ways to increase your storage cap for free.

You can top up your free storage by referring a friend to the platform. For each friend who signs up with your referral, you get an extra 1GB of storage. If you connect your Twitter account and share the service in a tweet, you get an additional 400MB of free space. You also get 200MB when you install one of the mobile apps.

What’s frustrating is the free version lacks features we would expect to have. You can’t download full folders, nor can you have an ad-free experience. If you want more storage and better features, consider MEGA, which starts with 20GB of storage (read our full MEGA review).

Ease of Use

70 % – Decent

While we didn’t struggle to find our way around the web interface and iOS app, certain things frustrated us while using MediaFire.

web interface mediafire
MediaFire’s browser app offers a simple design but has flaws in functionality.

However, let’s start with what’s good. The web interface allows you to add files via an easy-to-find upload button or by dragging and dropping files into a folder. If you like to keep things in order, MediaFire makes it easy to sort folders and files into alphabetical order. You can also filter files to only show photos, videos, documents or other file types.

The platform’s lack of an integrated media player and document reader makes navigating files feel like a chore. The inability to seamlessly flick through photos — you can only open one in a separate tab — leaves us scratching our heads.

File preview image mediafire
Not being able to easily flick through files makes MediaFire tedious to use.

You can expect the same ease of use and frustrations on mobile. Like on the browser app, it’s not possible to swipe through your files when viewing them. Basic functions like uploading files, creating new folders and sharing files are available.

Mobile app for ios mediafire
The mobile application is easy to navigate, but comes with limitations.

The app’s inability to automatically save files to the cloud when you create them on your mobile device is also something the service can improve.

File Sharing & Syncing

65 % – Decent

Anyone with a MediaFire account can share and sync files with others. However, the free version has limitations in terms of security.

Upload Files With Your Web Browser & Mobile Device

Whether you upload your files from your browser or mobile device, you can access them on both platforms. We uploaded five high-resolution images from a mobile device while keeping the browser client open. Within seconds of uploading on the mobile application, they were viewable in the browser app. As far as file syncing is concerned, we have no complaints.

File Sharing

Users have a few options when it comes to sharing files. You can share a single file or folder (there’s no option to share multiple files from a folder). Next to the file and folder is a sharing button. Pressing the button copies the sharing URL for you to use. You can also share directly to social media platforms.

Share folder mediafire
Users can share folders with others by using the sharing link.

More options are available when you click the vertical ellipsis, such as sharing a viewing link or a download link.

Those on the paid plans have further options with file and folder permissions. Password-protected links and a “1-Time-Link” are available, but there’s no option to manually limit the number of downloads or set further user permissions.

Share files mediafire
Users have multiple sharing options for single files.

Speed

60 % – Fair

We put upload speed to the test by uploading a 1GB folder on a 100 Mbps internet connection for upload and download speeds. Frustratingly, we couldn’t test download speed because you can’t download a folder on a free plan and there’s no desktop app.

Speed test mediafire
MediaFire achieves average speeds when uploading folders.

For uploads, MediaFire’s performance was modest. We have seen 5GB folders uploaded in similar time frames. It’s not a total slug, but there’s not much going on to sing its praises.

First attempt:Second attempt:Average:
Upload0:06:300:07:120:06:51
DownloadN/AN/AN/A

Security

10 % – Terrible

One concern we have is MediaFire isn’t forthcoming with the type of encryption it uses to protect users’ files. There’s no mention of it inside the apps or on the MediaFire website.

Clearly, there’s no end-to-end encryption. Without knowing what standard protocol MediaFire uses (the industry standard is AES 256-bit encryption), we cannot confidently say your files will be safe from middleman attacks.

We’re not sure why MediaFire lacks transparency on this. Use the service at your own risk or find an alternative. 

Privacy

50 % – Poor

MediaFire has a standard privacy policy. It’s transparent with what happens with the data uploaded to its servers. 

If and when you interact with ads, you can expect to see ads that are tailored to your interests. There’s no avoiding this unless you use an ad-blocker or move to a paid plan.

privacy policy mediafire
There is a detailed and transparent privacy policy on MediaFire’s website.

MediaFire’s servers are located in the United States, the same country the company is registered in. MediaFire will hand your information to authorities if it “is necessary in order to investigate, prevent, or take action regarding illegal activities.”

Nothing stands out as a red flag in the policy. Just remember, your information is used to target advertisements.

Customer Service

50 % – Poor

Customer support is lackluster. There’s no telephone support or live chat. No resolution times are given to those using a free subscription. Users on a paid subscription get access to “priority support” and can expect a response to their ticket within 12 hours.

User-knowledgebase-mediafire
Users can access a knowledgebase to get answers to basic questions.

We raised a support ticket with MediaFire, asking what type of encryption it uses to protect files. We’ve yet to receive a response after four working days, which doesn’t put the support team in a good light.

MediaFire’s knowledgebase covers the basics, like how to upload and download files, but it’s lacking beyond that.

The Verdict

MediaFire may lure in businesses, but there’s not much on offer. Also, the poor customer support should be a cause for business users to look elsewhere.

It’s difficult to recommend MediaFire when it doesn’t offer more than similar cloud storage providers. There are plenty of other, better cloud service options, such as Sync.com, pCloud and Icedrive. In short: MediaFire is that friend you don’t mind being at your party, but you don’t care if you forget to invite them, either.

What did you think about this MediaFire review? What features would MediaFire need for you to sign up for an account? Let us know in the comments. Thanks for reading.

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16 thoughts on “MediaFire”

  1. HOW DO I CAN CHANGE THE FOLDER SYNC ?????????!!!!!
    It is automatically situated in disk C with only 42 Gb
    That is not enought !!
    I want to chance the sync folder to disc D where i have 200 Gb .
    I will not be able to work only with these 42 Gb 🙁 ;(
    what can i do, please help !

    Reply
  2. There is no option on the software to change the location. But there is a work around.
    – First exit MediaFire Desktop.
    – Then You have to use Windows registry ‘regedit’ and browse to the following key :
    HKEY_CURRENT_USER\Software\MediaFire\Desktop
    Than update the value of Cloud_Home_Folder_express2
    Put you desired path. It’s better if the path ends qwith MediaFire folder. e.g D:\abc\MediaFire
    Restart MediaFire Desktop and it should start syncing to the new folder

    Reply
  3. Hi, I don’t know if what I want to do is possible…
    The site said that I would have got a “direct link” to the file if I had bought the pro account… so I bought it… now I would like to stream my files on a site I’m trying to do without “passing” through the site of mediafire… is it possible or not? thank you very much

    Reply
  4. Mediafire could be good but the upload and download rates make it basically unusable. I tried using them for 6 months, but gave up due to the slow data rates. I guess they have some severe bandwidth restrictions. For comparison, a folder with 4GB of data took over 24 hours to upload to MediaFire. On Google Drive, it took around 20 minutes. Software and support are good but without a reasonable data rate, it isn’t usable.

    Reply
  5. I’m using mediafire for 2 months and it can still surprise me with new quirks to its working.
    The basic thing i went for this service (my first cloud based backup storage) was the price. For 25$ a year it seemed quite reasonable.

    The windows client is really simple – install, pick a folder and let the app to do all the necessary things.

    I’ve encountered several problems with 1) the client, 2) with the web interface, 3) the security:

    1a) THE WORST THING – FILE TIMESTAMP CHANGE !!!! (WTF!!!!) – This one really got me. I mean, i personally want to go away from this service and woun’t recommend it at all for this one. I noticed that after a “30 days no ask money back period” 🙁 The client is changing almost all file changed timestamps (the date when the file was changed for last time) to a date and time, when the file was uplouded to the service. WTF? It did on almost all of my files, but not all, the key to what files get this behaviour and which not is completelly unknown to me.
    I restored my files from backup from before i went online, it seemed ok for one week or so, the client DIDN’T detect any change, but then again. The client app suddenly showed (by number of files to sync) that all those restored files need to be synced, and only change it did to them was to change the file timestamp (probably “restored” from cloud). I mean seriously, i expected, that there will be NO CHANGE TO MY FILES AT ALL, but this?
    But, if file timestamp is not an issue for you, than you might consider this as a no problem. The sync also meant all the problems described bellow to reappear again.

    1b) the client is baddly written app – i noticed, that my hdd was doing some strange noises during intital uploud, so i monitored it with SysInternals ProcMon. What i found? That the app is reading my files in this way: It opens file at some current location, reads 12k (12288B) in one read, then performs another 4k read and then closes the file. And again, and again and again. So instead of one long read, it does zillions of reads, with many reads needing a disk to seek. I was uplouding a large collection of files (70k+) so the noise from hdd lasted for several days. I dig into that a bit deeper, but only found a hint, that this constant 12288 bytes is from old microsoft windows phone 7.x development framework.

    1c) SQL Lite based database – this one is minus and plus (see my point 1d) ), the client uses for its internal workings SQL Lite database, which can be accessed in its pure form via any db tool. So you can see its database structure and data. The minus is that every change on client is done via separate journal file. On my SSD drive it means, that editing record for every file means creating journal file, writing necessary data into it, than commit the data into main database = at least 2 writes for every change. For my initial uploud it meant over 140k+ writes on SSD so my wearout factor of SSD went a little bit down. Just from this factor. On windows 10 you can clearly see this in your windows task manager, resp. in Resource monitoring, where you can see lots of desktop.db-journal files beeing created, written once and then closed. Well not a good thing for SSD, but might not be inevitable with this technology (Perhaps journaling into memory? idk)

    1d) During my initial uploud, the client itself get stuck in indefinite loop. I don’t know how that happened, but i suspect that the problem was caused by app update during that time. The manifestation of the loop was simple: client showed 25k files to sync, then the number get lower a bit and then returned again to that same number. It went for days before i noticed, but 200GB were uplouded by that time and the counter was still the same. I contacted the support, they gave me an advice to fully reset the client. That didn’t help. The number went a bit down, but later the client was stucked again. So i went debugging their database and after some time i found about 30 files, that were already uplouded but the client tried to uploud them again and the service returned an error. I moved those files away, the client downloaded the data from cloud and everything was good.

    2a) Web interface – The next thing which I want to mention at least briefly, is service web interface, which is really, really slow. I mean slow. Unbearably slow. Seriously, if you want to work with your files through web interface, than look for another service. The web interface is based probably on ajax calls, so you load the page, you see basic interface and then you wait for ajax calls to load the data from servers. I waited between 10 to 90 seconds for it to load the basic directory structure with 3 directories. I clicked on folder and waited again 10 to 90 seconds to load the contents of one of those directories. It depends probably on server load, how quickly it can process the requests, but sometimes, i just lost patience and closed the web after couple of minutes of waiting. But usually you get on average 15 seconds response time for any operation. For me, this is really slow.

    3) You dont know anything about security of this service. Mediafire is quite reluctant to put any information about security on their website. And it is your data they have, so more details about client/transfer/server side security measures would be acceptable. I consider this as a standard in security transparency by any of cloud storage service today.

    My final thoughts. If you are here for cheap solution and have large pile of data, this service can save you couple of bucks. My conclusion is, that it is better to pay the double for average service in cloud market nowadays and get more decent service than Mediafire.

    Reply
  6. I’m a Mediafire PRO user (1TB disk space). Three days ago one of my files, showed into the web portal, was not accessible and not downloadable.
    I’ve opened a ticket with customers support and they say that the server holding my file was in “restore phase”.
    Today, after three days, the file is not yet accessible.
    Very very poor service.

    Reply
  7. MediaFire recently announced (via a popup on the Windows desktop and a blog post) that they are closing down support for their current desktop sync, and working on a new desktop sync app:

    http://blog.mediafire.com/2016/05/on-to-new-things/

    What’s not clear is whether there will be a gap between the closure of the current desktop app (30 July 2016) and the release of the new desktop app. I guess we’ll see…

    Reply
  8. Hello! I have a small question. I have downloaded the iOS version and I could not upload files from other apps. For example I want to upload a pdf book from Documents (by Readdle) this is impossible because Mediafire is not listed in the sharr menu. Is there any way that allows me to upload file from other apps to Mediafire? Thank you in advance!

    Reply
  9. Users beware! I uploaded a sensitive file to MediaFire believing that it’s a secure website. The file was hacked in transit and posted on a hacker’s website. It was identified by the cyber security authorities in my country, who alerted me within 24 hours (a BIG thanks to them). For safety sake I immediately deleted the file from the MediaFire website and contacted them about it. Took them 72 hours (!) to respond with an ineffectual response. What I gathered was that uploaded files are NOT encrypted on the client PC before being transmitted to Mediafire’s servers. So much for Mediafire’s “security”. Do yourself a big favor and give Mediafire a miss.

    Reply
  10. This is my reply from Mediafire, as a business user enquiring about security: Uploads are done over secure HTTPS. Files are not encrypted on our servers but we do have industry-standard security around the access to our servers and infrastructure. To access user data, a 3rd party would require the 15-character alpha-numeric “key” value for a file and the sharing URL (share link) for that file would have to be enabled from within your account. Files with a share link enabled can still be downloaded over insecure HTTP or over secure HTTPS – that choice is up to the downloader.

    Reply
  11. I was actually wondering how MediaFire stacks up against OneDrive? I use MediaFire for my PodFics. When I first started posting I used my Google Drive but as I went along my files simply got too big for GoogleDrive to accommodate without an upgrade which I decided against because the memory is attached to my emails as well and because I don’t want to pay for hosting my fanfiction. DropBox is also too small without an upgrade as well.

    Reply
  12. I have upgraded my mediafire account, to subscribe to the pro plan for 1 year. After 1 month of use, mediafire downgraded my account to basic, even though I bought a package for 1 year. Mediafire suddenly canceled my mediafire Pro account, and without refunding my money. They said, that it was a mistake, and they said they would refund my Pro account. And it’s been 10 days, my account is still being downgraded to a mediafire Basic account, even though I have subscribed to the Pro package, and have paid for a 1-year subscription. Mediafire is very unprofessional.

    Reply
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