MediaFire Review

A decent service with some sharp edges, MediaFire offers limited functionality at a low price.

obr2
By Brian Law
— Last Updated: 27 Nov'18
2015-09-14T05:15:42+00:00
Table of Contents Rating
Features
60%
Fair
Pricing
87%
Very Good
Ease of Use
70%
Decent
File Sharing & Syncing
60%
Fair
Speed
70%
Decent
Security & Privacy Policy
45%
Poor
Customer Service
75%
Good

Decent
Starts from $ 375 monthly for 1000 GB (All Plans)
Visit MediaFire

MediaFire Review

Cloud Storage Reviews

It’s hard what to make of cloud storage provider MediaFire: on the one hand it lacks desktop syncing and versioning capabilities and it doesn’t publicize what, if any, security measures are in place to protect users’ files.

On the other hand, while it certainly falls far short of our best cloud storage picks, MediaFire may still appeal to some users thanks to strong mobile support for images, a generous allotment of free storage and low pricing.

To try MediaFire yourself, visit MediaFire for 10GB of free storage, with the opportunity to earn up to 50GB extra by referring friends and completing other tasks. Otherwise, read on as we review MediaFire’s highs and lows.

Alternatives for MediaFire

Starts from$ 408monthly for 500 GB
  • Zero-knowledge
  • Fast syncing
  • Great interface
  • Secure link sharing
  • No 3rd-party tools
  • No monthly plans
Starts from$ 399monthly for 500 GB
  • Excellent value
  • Zero-knowledge encryption
  • Fast file sync
  • No document editor

Strengths & Weaknesses

Strengths:

  • 10GB free plan
  • Very affordable
  • Fast upload speeds
  • Follow collaborative files
  • Decent 20GB file-size limit

Weaknesses:

  • No desktop apps
  • No folder uploading
  • Limited feature set
  • No versioning
  • Deletes data when inactive
  • Free version has ads


In general, MediaFire isn’t a very feature-rich storage solution, but it still provides affordable, high-volume storage for mobile and desktop users who don’t need frequent file access. The tradeoffs may be worth the low price to some users.

Just be cautious, as MediaFire doesn’t indefinitely store files. You’ll need to access your files in some capacity at least once a year to guarantee retention.

Features

60% - Fair

MediaFire once had good cross-platform support, but then got rid of most clients. The only apps available are for iOS and Android and, unlike most cloud storage services, desktop clients for Windows and Mac aren’t available. You have to upload and access files using a browser interface.

However, if the lack of desktop support isn’t a deal breaker for you, MediaFire offers plenty of space at very competitive rates. Anybody who needs to free up space on their computer by storing files long term could definitely benefit from the service’s affordable pricing. Also, the web interface provides surprisingly fast upload speeds.

Mobile users who take a lot of pictures stand to benefit most from using MediaFire and we would almost go so far as to claim the app is designed with this kind of user specifically in mind, though its shortcomings have barred it from entry in our best online storage for photos list.

The iOS and Android apps are straightforward and automatically sync photos; you even get an additional 2GB of free space for downloading them.

MediaFire also offers a “power upload” option, which effectively doubles the app’s upload speed. As it consumes more battery power in this mode, it’s best to plug your phone in before toggling it, but that’s a small price to pay for such a speed increase.

By upgrading to MediaFire Pro, you get an enhanced feature set in addition to a storage increase of up to 1TB. These features include the ability to create one-time links to share files, upload files from other websites and also gives access to priority support.

However, non-mobile users will find that many features found in other storage solutions are simply missing, including file versioning. The only option to recover files with MediaFire is pulling them out of the trash after you’ve deleted them.

If you need to upload very large files, you might also run into problems. Although the 20GB file size limit is larger than what you can upload with some services (as you can read in our OneDrive review, that service has a 10GB limit), it still pales in comparison to Sync.com, which maxes out only once you’ve hit your storage limit.

MediaFire doesn’t offer an office suite like OneDrive and Google Drive do and doesn’t have any application integrations with third-party services, so it isn’t the best cloud storage platform for facilitating collaborations. It does, however, have a built-in text editor in beta for those who need to do some quick online editing.

Pricing

87% - Very Good

If the 10GB of cloud storage you get for free isn’t enough, MediaFire has one subscription plan for personal users, which is called “Pro.” You can go month-to-month or sign up for a year in advance for a 25 percent discount.


PlanFreeProBusiness
Price Plan
Freeyearly
$ 5 00monthly
$ 45 00yearly
$ 50 00monthly
$ 480 00yearly
Storage 10 GB 1000 GB 1000 GB
Details

Can be increased to up to 50GB with referrals.

Storage up to 100TB. Includes 100 user accounts.


Pricing for MediaFire is competitive, normally. At the time of this writing, the service is also offering an additional 50 percent discount, visit MediaFire for more details.

MediaFire also offers business plans billed monthly or quarterly for up to 100 users. With the business plan, you can get up to 100TB for $5,400 per month, though smaller plans are available.

Ease of Use

70% - Decent

MediaFire’s web interface is modern and user-friendly with a nice layout and drag-and-drop functionality. Deleted files are easy to access and a folder tree is visible at all times to the side of your current open folder. For those who prefer grid layouts, there’s an option for that, too.

The webpage still looks good on high pixel density displays. The interface is easy to navigate with very few surprises. Without its excellent online interface, though, it would be very hard to recommend MediaFire at all for desktop use. The lack of a desktop client, particularly a sync folder, is unusual and disappointing.

On top of that, MediaFire’s web app is far from perfect. Despite the straightforward file management, getting files onto MediaFire’s servers can be a pain. It’s impossible to upload folders, so you’ll need to manually add all files you wish to upload. Attempting to add folders just results in the files sitting in the queue indefinitely.

This was a major disappointment. When I contacted customer support, they claimed that single-tier folder uploads would work when using Google Chrome, but the browser switch did nothing to remedy the issue, even when dealing with a folder containing just two text files.

The mobile app is very well put together, though a bit more constrained in purpose than the web interface. Specifically, the MediaFire mobile app is mostly built around photo backup. The app doesn’t feature the broad import and export options of apps like Google Drive (Google Drive review). The “+” button at the bottom exclusively uploads photos.

While MediaFire doesn’t offer a lot of versatility, it does most of what it claims to do well enough to make use of it. If you’re offloading some large files to save hard drive space or just want to backup a large photo library from your phone, the process will be quite smooth. Outside of these specific situations, things get a little rougher.

File Sharing & Syncing

60% - Fair

MediaFire falls short on syncing. Syncing between mobile devices happens quite smoothly, but without the ability to sync to desktops, you’ll be spending quite a bit of time uploading and downloading rather than just saving your files and forgetting about them.

As almost all of the providers in our best cloud storage comparison chart offer a sync folder, it’s hard to believe that MediaFire would just leave this feature out. It can’t even be considered an oversight, as MediaFire did once offer a desktop app, which was then phased out, a decision that really limits MediaFire’s potential.

File sharing, though, is quite functional: it is straightforward and works just as you’d expect. Send someone a link and they can use it to download the file. Without a subscription, these links will be ad supported, so be aware that it’s not exactly a clean look. If you invest in the Pro subscription, you’ll also be able to create one-time links.

MediaFire, however, doesn’t support the common ability to assign an expiry date to links. If you do need to secure a previously shared file, though, you can turn the link off, closing the file to anyone who is not actively following the file.

This security feature is nice, but expiry dates and passwords like Sync.com uses (see our Sync.com review for more details), are a better way to maintain control of sensitive content.

MediaFire also lets others follow files. This capability cleans up collaborations so you don’t need to send links back and forth when working with someone long term.

Speed

70% - Decent

Our MediaFire speed tests showed usable results. These tests were run using a 300MB test file over Ethernet with average speeds of 29.28Mb/s down and 5.96Mb/s up.


300MB Test File
Upload time:
Upload Speed:
Download time:
Download speed:
Test 1:456s0.67MB/s
124s
2.42MB/s
Test 2:435s
0.69MB/s128s
2.34MB/s
Average:446s0.68MB/s
126s2.38MB/s

MediaFire’s upload and download speeds kept up with normal use. Compared to most services, MediaFire is nothing to write home about, but it holds its own.

Due to MediaFire’s inability to upload folders, though, you will need to upload individual files manually, slowing down the process significantly.

Security & Privacy Policy

45% - Poor

MediaFire doesn’t do anything particularly well when it comes to user privacy. The service does, at least, promise not to sell your personal information to advertisers in its privacy policy. That’s a good start, but where most other services are straightforward in describing how your files are managed, MediaFire’s explanation is disturbingly laconic.

MediaFire took the time in its terms of service to write summarizing paragraphs to help users understand its legalese. With this attention to detail, it becomes even more confusing as to why its privacy policy is so vague.

MediaFire does assure users that the content they upload remains theirs. While this is good to know, it’s also expected of any cloud storage provider in 2017, so no bonus points there. What MediaFire remains unclear about is its encryption and the privacy of those files. Nowhere does MediaFire state whether it has access to your files.

Without that information, you can’t assume any level of security. MediaFire isn’t zero-knowledge and there’s no indication that your files will even be encrypted on MediaFire’s servers. Your data could be extremely vulnerable to hacks or other unwanted access. This hole in MediaFire’s service is impossible to ignore. Don’t store anything sensitive here.

If security is vitally important to you, we’d encourage you to take a look at our roundup of the best zero-knowledge cloud services.

Customer Service

75% - Good

MediaFire’s customer service team is rather slow, but seems genuinely friendly and helpful. The agents know the service well enough to answer your question with specific instructions. If you’re patient, they can help you through any issues. If time is of the essence, though, you may be out of luck. One of my requests went unanswered for four business days.

In the case that your question can’t wait, the MediaFire knowledgebase can be helpful for some basic tasks. Articles are well written and have helpful screenshots to guide you. For more complicated tasks, you’ll be lucky to find any related articles and MediaFire offers no user forums to get help from more experienced members.

The Verdict

There’s no doubt that for MediaFire’s low price, you’ll be making some compromises. Folder uploads aren’t an option. If you’re looking to sync devices, the lack of desktop integration makes it impossible. Even if you’ve replaced your laptop with a tablet, the mobile app doesn’t offer deep enough operating system integration to be used as a general-purpose storage service for all of your files.

To keep your files, you need to log into MediaFire once a year. You aren’t guaranteed complete security of your files as the privacy policy is quite unclear and MediaFire doesn’t even outline what encryption protocols (if any) it has in place.

Without versioning, collaborations become too risky. However, MediaFire does still have an enticing price tag, especially if you catch it on sale. If you’re primarily interested in photo backup for your phone or need to offload a large amount of data to save space on your computer, MediaFire may be right for you.

That’s it for our MediaFire review: are you a fan or a skeptic? Let us know in the comments below and thank you for reading.

Starts from$ 375monthly for 1000 GB

Sync

Sync Folder
Block-Level Sync
Selective Sync
Bandwidth management
Sync Any Folder

File Sharing

File Link Sharing
Link Passwords
Link Expiry Dates
Folder Sharing
Folder Permissions
Link Download Limits
Upload Links

Productivity

File Previews
Edit Files
In-App Collaboration
Office Online
Google Docs
Notes App
Media Playback
Mobile Apps
Deleted File Retention
Versioning
WebDAV

Security

At-Rest Encryption
In-Transit Encryption
Encryption Protocol
n/a
Zero Knowledge
Two-Factor Authentication
Server Location
US

Support

24/7 Support
Live Chat Support
Telephone Support
Email Support
User Forum
Knowledgebase

Misc

Free Plan

MediaFire Review

Cheap, but lacks features

A decent service with some sharp edges, MediaFire offers limited functionality at a low price.
Starts from$ 375monthly for 1000 GB
Visit MediaFire

14 thoughts on “MediaFire”

  1. HOW DO I CAN CHANGE THE FOLDER SYNC ?????????!!!!!
    It is automatically situated in disk C with only 42 Gb
    That is not enought !!
    I want to chance the sync folder to disc D where i have 200 Gb .
    I will not be able to work only with these 42 Gb 🙁 ;(
    what can i do, please help !

  2. There is no option on the software to change the location. But there is a work around.
    – First exit MediaFire Desktop.
    – Then You have to use Windows registry ‘regedit’ and browse to the following key :
    HKEY_CURRENT_USER\Software\MediaFire\Desktop
    Than update the value of Cloud_Home_Folder_express2
    Put you desired path. It’s better if the path ends qwith MediaFire folder. e.g D:\abc\MediaFire
    Restart MediaFire Desktop and it should start syncing to the new folder

  3. Hi, I don’t know if what I want to do is possible…
    The site said that I would have got a “direct link” to the file if I had bought the pro account… so I bought it… now I would like to stream my files on a site I’m trying to do without “passing” through the site of mediafire… is it possible or not? thank you very much

  4. Mediafire could be good but the upload and download rates make it basically unusable. I tried using them for 6 months, but gave up due to the slow data rates. I guess they have some severe bandwidth restrictions. For comparison, a folder with 4GB of data took over 24 hours to upload to MediaFire. On Google Drive, it took around 20 minutes. Software and support are good but without a reasonable data rate, it isn’t usable.

  5. I’m using mediafire for 2 months and it can still surprise me with new quirks to its working.
    The basic thing i went for this service (my first cloud based backup storage) was the price. For 25$ a year it seemed quite reasonable.

    The windows client is really simple – install, pick a folder and let the app to do all the necessary things.

    I’ve encountered several problems with 1) the client, 2) with the web interface, 3) the security:

    1a) THE WORST THING – FILE TIMESTAMP CHANGE !!!! (WTF!!!!) – This one really got me. I mean, i personally want to go away from this service and woun’t recommend it at all for this one. I noticed that after a “30 days no ask money back period” 🙁 The client is changing almost all file changed timestamps (the date when the file was changed for last time) to a date and time, when the file was uplouded to the service. WTF? It did on almost all of my files, but not all, the key to what files get this behaviour and which not is completelly unknown to me.
    I restored my files from backup from before i went online, it seemed ok for one week or so, the client DIDN’T detect any change, but then again. The client app suddenly showed (by number of files to sync) that all those restored files need to be synced, and only change it did to them was to change the file timestamp (probably “restored” from cloud). I mean seriously, i expected, that there will be NO CHANGE TO MY FILES AT ALL, but this?
    But, if file timestamp is not an issue for you, than you might consider this as a no problem. The sync also meant all the problems described bellow to reappear again.

    1b) the client is baddly written app – i noticed, that my hdd was doing some strange noises during intital uploud, so i monitored it with SysInternals ProcMon. What i found? That the app is reading my files in this way: It opens file at some current location, reads 12k (12288B) in one read, then performs another 4k read and then closes the file. And again, and again and again. So instead of one long read, it does zillions of reads, with many reads needing a disk to seek. I was uplouding a large collection of files (70k+) so the noise from hdd lasted for several days. I dig into that a bit deeper, but only found a hint, that this constant 12288 bytes is from old microsoft windows phone 7.x development framework.

    1c) SQL Lite based database – this one is minus and plus (see my point 1d) ), the client uses for its internal workings SQL Lite database, which can be accessed in its pure form via any db tool. So you can see its database structure and data. The minus is that every change on client is done via separate journal file. On my SSD drive it means, that editing record for every file means creating journal file, writing necessary data into it, than commit the data into main database = at least 2 writes for every change. For my initial uploud it meant over 140k+ writes on SSD so my wearout factor of SSD went a little bit down. Just from this factor. On windows 10 you can clearly see this in your windows task manager, resp. in Resource monitoring, where you can see lots of desktop.db-journal files beeing created, written once and then closed. Well not a good thing for SSD, but might not be inevitable with this technology (Perhaps journaling into memory? idk)

    1d) During my initial uploud, the client itself get stuck in indefinite loop. I don’t know how that happened, but i suspect that the problem was caused by app update during that time. The manifestation of the loop was simple: client showed 25k files to sync, then the number get lower a bit and then returned again to that same number. It went for days before i noticed, but 200GB were uplouded by that time and the counter was still the same. I contacted the support, they gave me an advice to fully reset the client. That didn’t help. The number went a bit down, but later the client was stucked again. So i went debugging their database and after some time i found about 30 files, that were already uplouded but the client tried to uploud them again and the service returned an error. I moved those files away, the client downloaded the data from cloud and everything was good.

    2a) Web interface – The next thing which I want to mention at least briefly, is service web interface, which is really, really slow. I mean slow. Unbearably slow. Seriously, if you want to work with your files through web interface, than look for another service. The web interface is based probably on ajax calls, so you load the page, you see basic interface and then you wait for ajax calls to load the data from servers. I waited between 10 to 90 seconds for it to load the basic directory structure with 3 directories. I clicked on folder and waited again 10 to 90 seconds to load the contents of one of those directories. It depends probably on server load, how quickly it can process the requests, but sometimes, i just lost patience and closed the web after couple of minutes of waiting. But usually you get on average 15 seconds response time for any operation. For me, this is really slow.

    3) You dont know anything about security of this service. Mediafire is quite reluctant to put any information about security on their website. And it is your data they have, so more details about client/transfer/server side security measures would be acceptable. I consider this as a standard in security transparency by any of cloud storage service today.

    My final thoughts. If you are here for cheap solution and have large pile of data, this service can save you couple of bucks. My conclusion is, that it is better to pay the double for average service in cloud market nowadays and get more decent service than Mediafire.

  6. I’m a Mediafire PRO user (1TB disk space). Three days ago one of my files, showed into the web portal, was not accessible and not downloadable.
    I’ve opened a ticket with customers support and they say that the server holding my file was in “restore phase”.
    Today, after three days, the file is not yet accessible.
    Very very poor service.

  7. MediaFire recently announced (via a popup on the Windows desktop and a blog post) that they are closing down support for their current desktop sync, and working on a new desktop sync app:

    http://blog.mediafire.com/2016/05/on-to-new-things/

    What’s not clear is whether there will be a gap between the closure of the current desktop app (30 July 2016) and the release of the new desktop app. I guess we’ll see…

  8. Hello! I have a small question. I have downloaded the iOS version and I could not upload files from other apps. For example I want to upload a pdf book from Documents (by Readdle) this is impossible because Mediafire is not listed in the sharr menu. Is there any way that allows me to upload file from other apps to Mediafire? Thank you in advance!

  9. Users beware! I uploaded a sensitive file to MediaFire believing that it’s a secure website. The file was hacked in transit and posted on a hacker’s website. It was identified by the cyber security authorities in my country, who alerted me within 24 hours (a BIG thanks to them). For safety sake I immediately deleted the file from the MediaFire website and contacted them about it. Took them 72 hours (!) to respond with an ineffectual response. What I gathered was that uploaded files are NOT encrypted on the client PC before being transmitted to Mediafire’s servers. So much for Mediafire’s “security”. Do yourself a big favor and give Mediafire a miss.

  10. This is my reply from Mediafire, as a business user enquiring about security: Uploads are done over secure HTTPS. Files are not encrypted on our servers but we do have industry-standard security around the access to our servers and infrastructure. To access user data, a 3rd party would require the 15-character alpha-numeric “key” value for a file and the sharing URL (share link) for that file would have to be enabled from within your account. Files with a share link enabled can still be downloaded over insecure HTTP or over secure HTTPS – that choice is up to the downloader.

Leave a Reply
Your email address will not be published. Required fields are marked *

MediaFire Review

Cheap, but lacks features

A decent service with some sharp edges, MediaFire offers limited functionality at a low price.
Starts from$ 375monthly for 1000 GB
Visit MediaFire
Top
Top