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Avast SecureLine VPN features a simple, clutter-free user interface that appeals to many users. However, it doesn’t offer an impressive feature suite to go with its excellent design. Learn more in our comprehensive Avast SecureLine VPN review.
Key Takeaways: What Is Avast SecureLine VPN & Is It Good to Use?
Avast SecureLine VPN is easy to use because of its well-organized design and bare-bones feature suite.
While Avast SecureLine VPN offers robust security, its parent company was caught engaging in illegal data logging activities, which means your privacy could be compromised.
Avast SecureLine VPN unblocks Amazon Prime Video, Max and Disney Plus but fails to access Netflix, Hulu and BBC iPlayer.
Known for its antivirus: Avast is a multinational cybersecurity software company founded in 1988 and headquartered in the Czech Republic. Its best-known product is Avast Antivirus.
Data sales controversy: In January 2020, Motherboard and PCMag conducted an investigation that concluded Avast was collecting and selling user data through a subsidiary, Jumpshot.1
Hefty fines: In early 2024, Avast was fined $16.5 million by the Federal Trade Commission for compromising user privacy.2
Avast is best known for its antivirus software, AVG and Avast Premium Security. Besides the antivirus solutions, the provider offers a virtual private network (VPN) called Avast SecureLine VPN. Do the parent company’s privacy concerns have a bearing on the VPN’s reputation? Our Avast SecureLine VPN review digs into the VPN’s performance on vital fronts, including privacy.
We conducted a series of streaming, speed, privacy and security tests to determine how the VPN compares to the best VPN services. We’ll highlight Avast VPN’s performance in these areas to help you decide whether it’s safe to use and apt for accessing popular streaming services.
04/30/2024 Facts checked
Rewritten to include Avast SecureLine VPN’s newest features, and refreshed the categories to ensure they reflect the VPN’s latest performance.
What Is Avast SecureLine VPN & Who Is It For?
Avast SecureLine VPN is a virtual private network launched in 2014 by Avast, a leading antivirus company based in the Czech Republic. Although the VPN service has been around for a long time, it doesn’t have the reputation of other Avast products. While it offers solid security, its performance is marred by the company’s ongoing privacy issues.
The Cloudwards Expert Opinion
Samson Kiarie is a writer for Cloudwards. His writing and research focus on VPN comparisons and reviews.
Avast SecureLine VPN could be an option for total beginners, thanks to its simplistic design that offers a flat learning curve. However, we do not recommend this VPN to any user because the parent company has been caught engaging in illegal user data logging. What’s more, the service requires huge upfront fees, yet its suite of advanced features is lacking.
Avast SecureLine emphasizes simplicity and ease of use over customization, and its bare-bones feature suite isn’t surprising. You get basic features such as a kill switch, split tunneling, VPN protocols and encryption ciphers. The “smart VPN” mode is the only advanced feature to its name.
Let’s delve into its available features:
Kill Switch
Avast SecureLine VPN offers a kill switch on Windows, Mac and Android. A kill switch is a must-have security feature that blocks internet access if the VPN connection drops. This prevents accidental traffic leaks that could reveal personal information to your internet service provider (ISP), hackers and other prying eyes.
Split Tunneling
Since our last review, Avast SecureLine has introduced a split tunneling tool on Android — a feature that was missing on all platforms. Split tunneling allows some apps to run through the VPN while letting others access the internet directly. For example, you can set online banking apps to use the internet normally while making the VPN unblock streaming services on the same device.
Smart VPN Mode
Avast SecureLine VPN lets you choose between manual and smart VPN modes on Windows and Mac. The former is the normal mode, where you have to configure the VPN settings and connect manually. The smart mode enables you to configure the VPN to activate when you use torrent apps, public networks, banking sites or streaming apps.
With the preset options, Avast SecureLine VPN connects to a random server. Using the “add sites” feature, you can set SecureLine’s desktop apps to launch and connect to a specific server when you open the predefined URL.
Another helpful smart mode tool is the “trusted sites” function, which is like a URL-based split tunneling feature. While activated, the VPN will not establish a connection when you open the preselected URLs.
The Android and iOS apps don’t offer an equivalent smart VPN mode. Instead, they provide an auto-connect option, which helps you choose when the VPN should connect automatically.
WiFi Threat Shield
The WiFi Threat Shield is an automatic mode on Android apps. When enabled, the feature constantly scans for threats from your WiFi network. If it detects any form of online threat, it automatically turns the VPN on to safeguard your privacy and security.
Local Network Bypass
The “local device access” tool is available on all Avast SecureLine apps. It’s particularly helpful if you depend on local devices such as servers, printers and Chromecast. This feature allows your PC or smartphone to access these local devices when the VPN is connected.
Missing Features
Avast SecureLine VPN lacks some vital tools we’ve come to expect from the most reliable VPN providers, such as malware and ad blockers, obfuscation and a multihop connection.
Avast SecureLine VPN is easy to use because it has few features and an excellent design across platforms. Even total beginners will find it easy to sign up and install the VPN, change protocols, tweak settings and activate essential features.
Picking a preferred server is as easy as clicking “change” on the main window to access Avast VPN’s server list. The servers are grouped by continent/region, which makes it easy to find a preferred server.
How to Download Avast SecureLine VPN on PC
In this guide, we’ll show you how to download and install Avast VPN on your Windows devices. The process should be pretty much the same for macOS users:
Get an Avast SecureLine VPN Subscription
Go to the Avast SecureLine VPN website and purchase your subscription. Alternatively, open the website and scroll down to find the “download trial” button.
Download Avast SecureLine VPN
Click the “download trial” button to download Avast SecureLine VPN’s installation file.
Install Avast SecureLine VPN
Double-click the installation file and follow the installation wizard to install the VPN on your PC.
Activate the Free Trial
Launch the newly installed VPN app and click “start free trial.” Select your payment method and enter the relevant details to activate the free trial.
Use Avast SecureLine VPN
Select the preferred server and click the red “on/off” button. The button will turn green once the VPN is connected.
Avast SecureLine VPN offers Windows, macOS, Android, iOS and Android TV apps. It also has browser extensions for Mozilla Firefox and Google Chrome. Sadly, you can’t configure the VPN on routers, which makes it practically impossible to protect other digital devices, such as gaming consoles and non-Android smart TVs.
The provider lets you connect 10 devices simultaneously, making it a great choice for device-heavy households. However, 10 connections doesn’t seem like a lot in an era where Surfshark, IPVanish, Windscribe and Avira Phantom support unlimited simultaneous connections.
Avast SecureLine VPN Pricing: How Much Does Avast SecureLine VPN Cost?
60 % – Fair
Looking at plain figures, Avast SecureLine VPN may sound affordable. However, from a value-for-money perspective, the pricing isn’t great due to its bare-bones feature set and not-so-impressive performance on various fronts. Let’s take a look at the details:
Pricing Plan Breakdown
Avast SecureLine VPN doesn’t offer a monthly plan; it only offers one-year, two-year and three-year plans for subscriptions purchased through its website. This means that users must pay huge upfront fees to get a subscription, which can be off-putting for those on a tight budget.
However, mobile users don’t have to pay huge upfront fees. The provider offers one-month, six-month and one-year plans for purchases made via Google Play and the Apple app store. We would like to see the short-term plans introduced for desktop users.
You get the same features with each plan, including 10 simultaneous connections. Other providers offer significant discounts for extended plans, but Avast isn’t as generous. The price difference between the plans comes down to just a few cents.
Regarding payment methods, Avast SecureLine VPN only accepts PayPal and credit cards.
Avast SecureLine VPN Free Plan & Money-Back Guarantee
Avast SecureLine VPN doesn’t offer a free plan, but it does have a 60-day free trial on desktop and a seven-day free trial on mobile devices. Keep in mind that the free trials for Android and iOS are available only when you opt for a 12-month plan.
If you need more time to test the apps, you can make the most of the provider’s 30-day money-back guarantee. Keep in mind that you have to provide payment information to activate the free trial.
Avast VPN Speed: How Fast Is Avast SecureLine VPN?
60 % – Fair
Avast SecureLine VPN used to be incredibly fast, especially on the download speeds front. This time around, our test results painted a different picture. The provider’s connection speeds have drastically dropped, with some test regions recording unserviceable speeds.
Avast SecureLine VPN Speed Test Results
Nearest Server Speed Performance
Location:
Download
Upload
Latency
🇰🇪 Kenya*
9.9
10.31
31
🇿🇦 South Africa
5.02
7.9
155.5
*Unprotected
Distant Servers Speed Performance
Location:
Download
Upload
Latency
🇰🇪 Kenya*
9.9
10.31
31
🇺🇸 United States
6.55
7.86
427.5
🇬🇧 United Kingdom
8.02
8.68
298
🇦🇺 Australia
4.97
4.78
526.5
🇧🇷 Brazil
3.33
1.4
741.5
🇯🇵 Japan
4.44
1.33
504
Global Average:
5.46
4.81
499.5
*Unprotected
Notes From the Lab: Our Detailed Speed Analysis
Avast SecureLine VPN isn’t part of our automated speed testing. For this reason, we conducted the speed test manually. Overall, the provider reached 44.8% and 53.3% of our unprotected download and upload speeds, representing a considerable drop from our previous tests.
The speed doesn’t decrease with distance. For example, the U.K. server reached 82% and 85% of the unprotected download and upload speeds. On the other hand, South Africa had slightly slower connection speeds despite being the closest server.
However, distance had a huge impact on latency. When connecting to the South Africa server, the latency was approximately 156 ms, but the U.K. server’s latency was nearly double that figure. For this reason, Avast VPN may negatively impact your gaming experience, mainly when connecting to distant servers.
Security: Is Avast SecureLine VPN Safe?
85 % – Very Good
Avast SecureLine VPN is safe, thanks to its secure VPN protocols and encryption ciphers. We don’t have the guarantee of third-party audits, but our DNS, IP and WebRTC leak tests suggest that the provider never lets its guard down.
Avast SecureLine VPN Security Features
One of Avast’s most conspicuous changes is allowing users to choose between different VPN protocols. The WireGuard protocol is out of beta and is fully supported, along with the OpenVPN, Mimic and IPsec protocols. The provider uses AES 256-bit and ChaCha20 encryption.
Avast SecureLine VPN Detailed Security Analysis
While Avast VPN doesn’t offer advanced security features, it gets the job done. We ran its protocol and encryption combinations through a series of security tests, and they showed no IP, WebRTC or DNS leaks.
The VPN creates a secure tunnel that doesn’t leak your traffic or personal information. Barring any unlikely mishap, the VPN will keep hackers, snoopers, government surveillance and other malicious individuals at bay, allowing you to enjoy a safe internet.
Notes From the Lab: VPN & Encryption Protocols
Protocol:
Encryption
Devices
WireGuard
ChaCha20
OpenVPN
AES-256
Mimic
AES-256
IPsec
AES-256
OpenVPN is the gold standard of VPN protocols due to its excellent security. Sadly, Avast SecureLine VPN doesn’t let you choose between OpenVPN’s TCP and UDP options. The VPN service is configured to automatically use OpenVPN UDP.
WireGuard is a lightweight protocol that offers faster speeds than OpenVPN. It has no known vulnerabilities, so it’s secure.
Mimic is the newest addition to Avast SecureLine VPN’s toolbox, meant to help users bypass internet restrictions.
Automatic isn’t a VPN protocol but a setting. When you set the protocol to automatic, the VPN app chooses the best protocol based on your connection and the prevailing conditions, such as internet restrictions.
Privacy: Is Avast SecureLine VPN Private?
20 % – Terrible
Avast SecureLine VPN isn’t private. The provider performs so poorly on the privacy front that we don’t recommend it to internet users. Let’s dive into the nitty-gritty details.
Privacy Policy: Does Avast SecureLine VPN Keep Logs?
According to the VPN’s privacy policy, Avast SecureLine VPN doesn’t collect or store user logs, browsing history, IP addresses or DNS queries. That sounds good; however, the general privacy policy — which applies to the VPN product — offers contradictory information.
When we combed through the general privacy policy, we found that the provider collects personally identifiable information directly from you or your device. The information may include direct or indirect identifiers, such as names and IP addresses.
This contradiction leaves users in a difficult position, as they do not know whether Avast SecureLine VPN adheres to a strict no-logs policy. To help solve the puzzle, we scoured the web for the provider’s data processing history and found some discouraging news.
In 2023, Avast — SecureLine VPN’s parent company — was fined by the Czech Republic’s data protection authority (DPA) for illegally processing user data. The case first came to light in 2020 when Avast was found to have collected detailed data that could help identify specific users. Avast then sold this data to various companies through Jumpshot, its marketing analytics subsidiary.
The fact that Avast was caught in the act negates any positive user privacy statement it plasters across its website. It paints the provider as a data-hungry merchant that can’t be trusted to protect user privacy.
Independent Audits
Third-party audits help verify a provider’s commitment to user privacy, boosting customer confidence and trust. Unfortunately, Avast SecureLine VPN hasn’t undergone audits of its infrastructure and policies, which is another dent in its privacy profile.
Despite offering a bunch of streaming-optimized servers in the U.S., the U.K. and Germany, Avast SecureLine VPN’s performance is still a mixed bag. The streaming servers are optimized to deliver fast speeds, and it’s no surprise that they streamed content faster than the regular servers. However, they couldn’t unblock some streaming services.
Can Avast SecureLine VPN Unblock Netflix?
Avast SecureLine VPN doesn’t unblock Netflix. We tried three Netflix locations with the regular servers, but none got us into the library. We switched to the streaming servers hoping to find better luck, but the Netflix error persisted. Check out our article on the best VPN for streaming.
Is Avast VPN Good for Torrenting?
Avast VPN is a good option for torrenting. The provider allows torrenting, but only on its servers in the U.S., Germany, the Netherlands, the Czech Republic and France. The U.S. server is perfect for torrenting thanks to its fast connection speeds.
Other Major Streaming Platforms
The last time we tested Avast VPN, it unblocked BBC iPlayer on the first attempt. This time around, the streaming and regular servers couldn’t bypass iPlayer’s geoblocks. The story was the same for Hulu.
Disney Plus was a tough nut to crack for the regular servers, but the streaming servers unblocked the service on the first attempt. The regular and streaming-optimized servers easily accessed Amazon Prime Video and Max.
The good thing is that when it did unblock a streaming service, the VPN let us stream the videos without lags or buffering. Some videos took too long to load, but that’s unsurprising given Avast VPN’s high latency on distant servers.
Streaming App:
Status
Avast SecureLine VPN Server Locations
60 % – Fair
Avast SecureLine VPN’s server distribution and count are underwhelming. The provider has servers in 37 countries, 23 of which are in Europe. There’s only a single server location in most supported countries. The only exceptions are the U.S. (16 locations), Canada (3), the U.K. (3), Australia (2), Spain (2) and Germany (2).
The provider only uses bare metal servers, which means that the servers are physically located in their respective countries. Read our guide to learn more about physical vs. virtual servers.
Global Distribution of VPN Servers
Region:
Countries
Locations
North America
3
20
South America
1
1
Europe
23
27
Asia
5
5
Africa
1
1
Oceania
2
3
Middle East
2
2
Total
37
59
Besides the regular servers, Avast SecureLine VPN offers streaming and P2P-optimized servers. There are four streaming servers in the U.S., one in the U.K. and one in Germany. The U.S. has three torrenting servers, whereas the Czech Republic, France, Germany, the U.K. and the Netherlands have one server each.
Avast SecureLine VPN Customer Support
75 % – Good
Avast SecureLine VPN offers excellent customer support options including phone, live chat, email, a knowledgebase and user forums. We tested some of these support channels and were impressed with the speed and nature of the responses we received.
Avast SecureLine VPN’s knowledgebase is well organized. It covers the essential guides, from getting started with SecureLine VPN and canceling subscriptions to troubleshooting more complex issues. Avast also has a quick-access FAQ section for the most common problems.
Live Chat & Email Support Speed & Quality
Avast SecureLine offers a live chat option. The only minor issues are that it’s only available to paid users and it’s hard to access. We’re used to seeing the live chat button on the bottom right of a provider’s official website, but Avast has chosen a different route.
We had to wade through several questions to access the live chat option. Even after answering the questions, we had to wait for eight minutes despite being told that only two people were in the queue.
That’s a long wait time and can be unsettling, especially if you have a burning issue requiring immediate resolution. The only respite is that Avast’s support agents were knowledgeable and always provided satisfactory answers.
However, its email support is fast. We created a ticket and got a reply about 24 hours later, which is perfectly acceptable by email support standards.
Avast SecureLine VPN vs Other VPN Services: A Comparison
Avast SecureLine VPN is a middle-tier service based on its performance and available features. However, its missing features, poor privacy and average streaming performance hold it back from competing with the best providers in the industry, such as NordVPN, Surfshark and Expressvpn (here’s our Avast VPN vs NordVPN comparison).
These providers prioritize user privacy and have undergone multiple third-party audits to prove they adhere to their no-logs privacy policies. SecureLine VPN has yet to accomplish that.
They have also cemented their positions atop our best streaming VPN list, thanks to their blazing-fast speeds and excellent unblocking abilities — two areas where SecureLine VPN has perennially failed. Our ExpressVPN review describes one good option from this category.
Community Feedback: Avast SecureLine VPN Reviews on Reddit & Social Media
User reviews about Avast SecureLine VPN are few and far between. We found some comments from users lamenting the provider’s inability to unblock Netflix. Other users complained about the provider’s decent security. It accesses blocked sites but can’t bypass restrictions for online services with sophisticated geoblocking systems.
Another issue that comes up in most of Avast’s reviews is criticism of its logging practices. In addition, the service’s value for money has been questioned. Users complain that the pricing isn’t reasonable, especially given its lack of advanced features.
The Verdict: Is Avast SecureLine VPN a Good VPN Service?
Avast SecureLine VPN’s performance is below par on nearly all fronts. It has missing features and poor streaming performance, and it requires huge upfront fees. Worst of all, the provider has been caught logging and selling user data, a fact that paints an irredeemably bad privacy profile.
That said, the service has some positive traits, such as its security, excellent customer support and smart VPN mode. Sadly, the few positives don’t turn the odds in Avast SecureLine VPN’s favor, and we don’t recommend it. If you want a VPN that’s ready to guard your online security and privacy while delivering excellent streaming performance, try NordVPN or Surfshark. Have a look at our NordVPN review and Surfshark review, as well as the Surfshark vs NordVPN comparison article.
Have you used Avast SecureLine VPN before? Which features did you like? Which Avast VPN attribute or feature pushed you away? Would you recommend Avast VPN to other users? We’d like to hear about it in the comments. As always, thanks for reading.
FAQ: Avast VPN Review
No, it’s not safe to use Avast VPN. While the VPN offers solid security, it has poor privacy, and the parent company has been caught selling user data without authorization.
Yes, you have to pay for Avast SecureLine VPN since it doesn’t offer a free plan. However, the provider offers a generous 60-day free trial on desktop.
Avast SecureLine VPN is a virtual private network offered by Avast, an antivirus provider. The VPN may be installed on your device when you upgrade to a paid Avast plan like the Avast One Gold or Platinum plans.
Technically, Avast SercureLine is not free. However, it does have a 60-day free trial on desktop and the seven-day free trial on mobile, so you can still try it out for free.
A well-versed writer on SaaS and tech topics, Samson Kiarie’s passion is keeping abreast of the industry’s cutting-edge practices. In his writing, he focuses on the practical aspects of software systems to create straightforward and honest reviews that inform and engage the reader. When he’s not writing about tech, Samson spends time playing soccer with his son, Jayden, in the backyard. Also, being an ardent soccer fanatic, he watches English Premier League games on Saturday and Sunday afternoons to feed his addiction to football.
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