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Florian Obrecht

Florian Obrecht

Customer Support & Complaints Manager

Snap Shot

Florian is the customer support and relations manager at

Background & Education

Florian Obrecht has been an integral part of Cloudwards since May 2017, specializing as a customer support and complaints manager. With a rich background in customer service, Florian brings a wealth of experience from various high-profile roles, including managing customer relations at, Sixt Rent a Car, and Coffeeness. His approach to customer support is founded in his international experience, allowing him to effectively manage and respond to a diverse range of client needs and feedback.

Beyond his professional life, Florian is passionate about car design and repair, showcasing his hands-on expertise and problem-solving skills, which parallel the dedication he brings to customer service. He has a love for literature and gaming, which help him unwind after a long day’s work.

Although Florian doesn’t have any formal education in the technology fields, he boasts over six years of experience working with a worldwide clientele on a diverse range of topics. This background has helped prepare him for his role as Cloudwards’ customer support and complaints manager.

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