Florian Obrecht
Customer Support & Complaints Manager
Snap Shot
Florian is the customer support and relations manager at Cloudwards.net.
Background & Education
Florian Obrecht has been an integral part of Cloudwards since May 2017, specializing as a customer support and complaints manager. With a rich background in customer service, Florian brings a wealth of experience from various high-profile roles, including managing customer relations at Gardelino.de, Sixt Rent a Car, and Coffeeness. His approach to customer support is founded in his international experience, allowing him to effectively manage and respond to a diverse range of client needs and feedback.
Beyond his professional life, Florian is passionate about car design and repair, showcasing his hands-on expertise and problem-solving skills, which parallel the dedication he brings to customer service. He has a love for literature and gaming, which help him unwind after a long day’s work.
Although Florian doesn’t have any formal education in the technology fields, he boasts over six years of experience working with a worldwide clientele on a diverse range of topics. This background has helped prepare him for his role as Cloudwards’ customer support and complaints manager.