VikingVPN Review

VikingVPN is either defunct or a scam. Do yourself a favor and do not pay money to this service. Not only will your login not work on the client, locking you out, customer support will be entirely unresponsive. We'd offer a full VikingVPN review, but there's nothing to review. Avoid, avoid, avoid.

By Fergus O'SullivanChief Editor
— Last Updated: 10 Jan'19
2018-07-24T07:21:32+00:00
Table of Contents Rating
User Reviews & Comments

Terrible
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Before reading any further, please note that under no circumstance whatsoever should you sign up to VikingVPN. This is not a matter of opinion: the login details you’re provided with do not work on the client and customer service will not reply to your emails. With that warning out of the way, we’ll detail our experiences below in a few paragraphs.

Update Jan. 2019: VikingVPN’s site’s still active, but according to reports from readers there’s still nobody home.

In our never-ending quest to find the best VPN out there we’ve come across some doozies. Services that have clients so buggy that connecting becomes a matter of luck, services that have such terrible speeds that even connecting to a server a few miles away means your email won’t load, you name it. VikingVPN, however, is in a league of its own.

We went to the site, signed up using our credit card ($15, not cheap) and received an email with login details. We then downloaded the client, installed it and went to the login screen. The details we received didn’t work. Deeply annoying, of course, but feces happens.

We contacted support through the on-site portal, but got no reply, not even a confirmation email. After 48 hours or so we contacted support again, this time via email (the same address the original sign-up email was sent from). At the time of writing, we’re still waiting for a response to that. However, when checking our credit card statement, we saw that we had been charged $15, so at least that still works.

This leads us to conclude that either VikingVPN is defunct with the original founder leaving in May, leaving only the website active in an act of gross negligence by his replacement(s). The other, hopefully unlikely, option is that whomever is behind it now has left the site active on purpose in the hopes of getting the odd sucker to put money in.

Hence this call: please, do yourself a favor and do not sign up to this service. We have a massive list of VPN reviews you can browse and literally any other service will be a better deal than VikingVPN. If you feel an overwhelming need to waste 15 bucks, you’re better off throwing it into the toilet and flushing. The swirling greenbacks will give you some momentary amusement, which is more than we got from VikingVPN.

VikingVPN Review

The client does not work, but the payment page does...

VikingVPN is either defunct or a scam. Do yourself a favor and do not pay money to this service. Not only will your login not work on the client, locking you out, customer support will be entirely unresponsive. We'd offer a full VikingVPN review, but there's nothing to review. Avoid, avoid, avoid.

7 thoughts on “VikingVPN”

  1. I respect you opinion but don’t agree with your conclusion. I have been using Viking for 3 years and have only had 1 issue. I emailed customer service, got a reply immediately and was contacted by the owner who helped until the issue was resolved. It’s too bad you didn’t have a good experience with them but I do think calling them a scam is pretty harsh.
    Thanks for the review!

    1. Cloudwards.net - Chief Editor

      Hi LPB,

      Thanks for commenting. Thing is, VikingVPN by all reports (including yours) used to be a great service, but just isn’t anymore since its main founder left a few months ago, something we state in the review. As it stands now, we paid for the service and never received the login information needed, meaning we’re locked out. Nobody at VikingVPN is answering emails, meaning we can’t reverse the charge or get a login.

      After asking around a bit, we’ve found we’re not the only people who’ve had this experience and several others have had to go to their credit card company to get the charges blocked or reversed because of this. If you’d like to check our work, I recommend you send VikingVPN support an email yourself, about any issue, and see if you get a reply. For us it’s been over three weeks and we’re $15 poorer without anything to show for it.

      As stated in the review, we’re not sure whether its incompetence or malice that has brought about this state of affairs, but we do recommend against anybody signing up to this once decent service.

      Thanks again,
      Fergus O’Sullivan, chief editor

  2. I have had the same issue. I’ve been trying to cancel my account for the past 2 weeks with no response. I’m going to need to contact my CC company to have them void or block any future charges.

  3. I have been a Vikingvpn customer since at or near its inception and have decided to, regrettably, discontinue using it. Many of the servers fail to accept a connection regardless of the device I am using on one day, then start working the next. Some days only one server is working. It really was the best vpn service; it was fast and reliable. No longer. It’s really too bad. I was a loyal customer but must now agree with the reviewer and recommend a different vpn service. Too bad none of the services I have tried in the last few weeks are as fast as Vikingvpn once was, including those touted as fast by this website.

    1. Cloudwards.net - Chief Editor

      Hi Dave,

      Sorrowfully enough we were never able to test VikingVPN’s speeds, so we’ll take your word for it. When you cancel, make sure to tell your CC company as there’s no way to reach VikingVPN customer service. I myself had to request an entirely new credit card because of Viking’s shenanigans…

  4. From Oct 19 to 21 the primary and secondary name servers for VikingVPN were offline – no new connections could be established so the service was effectively offline. Support has been completely non-responsive to the outage and to my request to close my account; there is also no way to delete your account on the customer page. Sounds like this will have to be resolved with my financial institution and not Viking.

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VikingVPN Review

The client does not work, but the payment page does...

VikingVPN is either defunct or a scam. Do yourself a favor and do not pay money to this service. Not only will your login not work on the client, locking you out, customer support will be entirely unresponsive. We'd offer a full VikingVPN review, but there's nothing to review. Avoid, avoid, avoid.
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