VikingVPN is either defunct or a scam. Do yourself a favor and do not pay money to this service. Not only will your login not work on the client, locking you out, customer support will be entirely unresponsive. We'd offer a full VikingVPN review, but there's nothing to review. Avoid, avoid, avoid.
Before reading any further, please note that under no circumstance whatsoever should you sign up to VikingVPN. This is not a matter of opinion: the login details you’re provided with do not work on the client and customer service will not reply to your emails. With that warning out of the way, we’ll detail our experiences below in a few paragraphs.
Update Jan. 2019: VikingVPN’s site’s still active, but according to reports from readers there’s still nobody home.
Update Sept. 2020: Since we last updated this piece we sent a report to the Kansas Attorney General’s office after a reader inspired us to look up where exactly VikingVPN was located. The AG’s office got back to us saying they were investigating, but we never got any more word back from them. We get the impression that the person or people behind VikingVPN have done a runner, so leaving little to investigate by authorities. By the looks of it at least the site is finally off the air, thankfully.
In our never-ending quest to find the best VPN out there we’ve come across some doozies. Services that have clients so buggy that connecting becomes a matter of luck, services that have such terrible speeds that even connecting to a server a few miles away means your email won’t load, you name it. VikingVPN, however, is in a league of its own.
We went to the site, signed up using our credit card ($15, not cheap) and received an email with login details. We then downloaded the client, installed it and went to the login screen. The details we received didn’t work. Deeply annoying, of course, but feces happens.
We contacted support through the on-site portal, but got no reply, not even a confirmation email. After 48 hours or so we contacted support again, this time via email (the same address the original sign-up email was sent from). At the time of writing, we’re still waiting for a response to that. However, when checking our credit card statement, we saw that we had been charged $15, so at least that still works.
This leads us to conclude that either VikingVPN is defunct with the original founder leaving in May, leaving only the website active in an act of gross negligence by his replacement(s). The other, hopefully unlikely, option is that whomever is behind it now has left the site active on purpose in the hopes of getting the odd sucker to put money in.
Hence this call: please, do yourself a favor and do not sign up to this service. Literally any other service will be a better deal than VikingVPN. If you feel an overwhelming need to waste 15 bucks, you’re better off throwing it into the toilet and flushing. The swirling greenbacks will give you some momentary amusement, which is more than we got from VikingVPN.