Overall Rating 85%Very Good
Pricing & Licensing
75%Good
Features
95%Excellent
Recovery Process
95%Excellent
Performance
80%Good
Customer Support
80%Good

The Stellar Phoenix brand stands as one of the most reputable IT software brands today thanks to a broad range of data utilities designed to bail users out of tough situations. During this review, we’ll be looking at the company’s data recovery solution, called Data Recovery Pro for PC, and Mac Data Recovery for Mac OS.

Stellar Phoenix Data Recovery can be used to resurrect files that you, an application, your OS or a virus have deleted. It can also be used to recover data from crashed or corrupted hard drives, or deleted, RAW or non-mounting partitions.

Perks that we love include the ability to recover data from external hard drives, USB flash drives and damaged CDs or DVDs. The tool also supports cloning, which can be used to copy your entire file system or a volume onto a new hard drive in case yours is failing.

To top it off, Stellar Phoenix works efficiently and has one of the most feature-rich wizards of any data recovery tool we tested, with options to scan by file type, scan specific folders and preview files while your scan is still in progress.

We were so impressed with Stellar Phoenix after putting it through our testing regime that we named it our top data recovery tool for PC in our best data recovery software roundup. Read on to find out the full scope of its capabilities, plus where it falls a little short.

Alternatives for Stellar Phoenix Data Recovery

Starts from$ 39 95Lifetime
EaseUS Data Recovery Wizard Review
  • Fast and thorough scans
  • External drive recovery
  • Removable media recovery
  • Cloning
  • RAID recovery
  • Live chat support
  • Lifetime License
  • Can't scan by file type
  • Can't scan full HD
  • No optical media recovery
EaseUS Data Recovery Wizard
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Prosoft Engineering Data Rescue Review
  • Fast and thorough scans
  • External drive recovery
  • Removable media recovery
  • Cloning
  • RAID recovery
  • Live chat support
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  • No optical media recovery
  • No thumbnail previews
Prosoft Engineering Data Rescue

Pricing & Licensing

75% – Good

A typical Stellar Phoenix license applies to a single device and is good for life. For IT professionals, there are toolkit licenses available, which let you use the software on any computer and any operating system, whether Windows, Mac or Linux.


PlanWindows Data Recovery -- HomeWindows Data Recovery -- ProfessionalLinux Data RecoveryMac Data RecoveryStellar Phoenix Windows Data Recovery -- TechnicianStellar Phoenix Data Recovery -- Toolkit
Price Plan
$ 59 99Lifetime
$ 99 00Lifetime
$ 79 00Lifetime
$ 99 00Lifetime
$ 299 00Lifetime
$ 499 00Lifetime
Details

Basic file recovery. No RAW Recovery.

Basic file recovery.

Basic file recovery. Includes RAW recovery. Single computer license.

Basic file recovery.

Unlimited license for IT Professionals.

Unlimited license for IT professionals. Includes Windows, Linux and Mac data recovery.


The cost for Data Recovery Professional (PC) and Mac Data Recovery aren’t cheap but are in line with other top solutions. We like there’s a cheaper “home” edition, but its inability to recover files from RAW storage means it won’t help you out with one of the most common data loss scenarios.

Stellar Phoenix lets you download and try data recovery recovery for free. While most trial versions only let you see if data is recoverable, Stellar Phoenix lets you recover up to 1GB of data.

Features

95% – Excellent

Here’s a brief overview of the primary features of Stellar Phoenix Windows Recovery Pro. We highlighted this software package because it offers RAW partition recovery, an important feature for any data recovery software.


Stellar Phoenix Data Recovery
VersionVersion for which features apply. Mac versions of data recovery tools often have more advanced features than Window analogs. In these cases, I've made special notes.Windows, Mac, Linux
Scan Options

Quick ScanA first attempt recovery option that utilizes a simplified scanning algorithm.
Deep ScanA more thorough scan that searches your drive blocks, sector-by-sector, and recreates files based on file patterns. RAW recovery.
Save Scan ResultsSave the results of your scan so you don't have to run it again later.
Sort by File TypeSort results of scan by file type to help you find your data more easily.
Scan by File TypeLimit your scans to files of certain types (i.e., Word documents or images) to reduce the scan time.
Add New File TypesConfigure data recovery tool to scan and search for file types that it isn't already capable of finding (requires samples of new file type).
File PreviewPreview your content before final recovery to make sure it's what you're looking for.
Scan Capabilities

Full Hard-Drive ScanRun a deep scan against your entire hard drive. Can be used to recover data when you can't find lost partitions.
Deleted/Lost File RecoveryRecovery files that either you or a program have deleted, including files deleted by viruses.
Corrupted Partition RecoveryRecover data from partitions that have been corrupted, accidentally deleted or formatted.
Deleted Partition RecoveryRecover deleted or lost data volumes.
Bootable USB DeviceConfigure a USB device to boot your system for file recovery in case there's an issue with your boot partition.Mac only
Recovery CDCreate a bootable recovery CD to help you access your files in case there's an issue with your boot partition.Sold separately
CloningCreate a disk image of your entire HD or a specific partition, which can be for recovery scanning or transferring your data to a new HD.
External Recovery

External Drive RecoveryRecover data from external hard drives.
Removable Media RecoveryRecover data from corrupted USB flash drives, memory sticks, etc.
SD Card RecoveryRecover data from SD cards.
Optical Storage RecoveryRecover content from scratched or burned CDs/DVDs.
RAID RecoveryRecovery data from RAID storage systems.Technician edition only
Support

Live ChatTalk to directly tech support through a browser.

Features not offered include both server and RAID storage recovery.

Both of these are included in the more expensive “technician” edition of Stellar Phoenix Data Recovery. Also, unlike some other tools (like Data Rescue PC4), if you want startup disk recovery, you’ll need to pay $20 extra. A startup disk lets you recover data from a computer that won’t boot due to a corrupted boot partition.

Stellar Phoenix supports recovery of most file types. The list includes:

  • Documents: Word, Excel, Powerpoint, PDF
  • Images: JPEG, PNG, RAW, Photoshop, Illustrator
  • Audio: MP3, WAV, AIFF, AAC, Ogg
  • Videos: MPEG-4, QuickTime, AVI, WMV
  • Archives: Zip, Gzip, RAR, Stuffit

In the rare event that a file type isn’t supported, the software allows you define new file types if you have five samples that it can use to learn from.

Stellar Phoenix also supports the common file systems used by Windows and Mac:

  1. Windows: FAT, NTFS
  2. Mac: HFS, HFS+
  3. Removable Storage: ExFat

Recovery Process

95% – Excellent

During this segment, we look at the basic recovery process for Stellar Phoenix Windows Data Recovery. The steps we cover represent the two of the most common procedures users will run with Stellar Phoenix. We won’t examine some of the additional processes, like how to add new file types or how to clone a partition in this space.

Once you’ve installed and started Data Recovery Pro, the wizard first asks you to pick the type of file you want to scan for. Being able to select a specific file type is a nice inclusion since it reduces scan time.

Next, you’ll need to pick a location.

You can pick a specific partition to scan, or even a folder, another nice time saver. There’s also an option under “other locations” called “can’t find drive.” Using this, you can recover data from RAW partitions with relative ease.

If you select this option, on the next screen you can run a quick scan that will pull partition information from you computer and display what it finds. Doing so doesn’t return drive letters but it does show drive information like size. This should let you pick and scan deleted or otherwise lost partitions so long as they haven’t been overwritten with new data.

Whether you select a lettered drive, specific folder or a lost partition, once you hit “scan,” Data Recovery Pro automatically initiates a quick scan, first.

This is a departure from how many other data recovery applications work, which let you pick either a quick or deep scan. However, since a quick scan should be your first attempt to recover data and only takes a couple of minutes with Stellar Phoenix, the difference in approach shouldn’t be a concern.

Whether you’re running the initial quick scan or have moved on to a deep scan, Data Recovery Pro provides on-screen data to let you know how much of the scan has been completed, how much time has elapsed and how much more time the scan should take.

Once your scan completes, you can review recovered data by:

  • File type: sorts content into file categories
  • Tree view: displays content based on directory structure
  • Deleted list: only shows deleted and lost files

We appreciated having all three options, which you won’t get with most other software. There’s also a search option.

Viewing by the deleted list option segments content into a “recycle bin” folder and a “raw data” folder. The recycle bin folder contains data you’ve personally deleted from your hard drive, while the raw data folder contains otherwise lost content.

When you click on a file, if possible, Data Recovery Pro will show you a preview of its contents. This helps you determine if a given file is what you’re looking for before you recover it. With the Windows version of Data Recovery Pro, filenames of deleted content aren’t recoverable, so the preview capability is essential. This is a limitation of all recovery software.

Overall, searching for files is pretty simple with more options than other recovery tools we vetted. Our only real criticism is that there’s no thumbnail preview available like there is with EaseUS.

Mark any folder or file for recovery by checking the box beside its name. When you’re ready, click the “recover” button. You’ll be asked to select a recovery destination, which must be different from the partition you’re recovering from.

If you’re not ready to recover, you can save your scan results for later.

Performance

80% – Good

During the testing process, we measured both Stellar Phoenix’s quick and deep scan capabilities for comparison against similar products.

Our test computer had a one-terabyte hard drive. We tested deep and quick scan capabilities against a 518GB partition with 379GB of used space. During this testing, we were looking to recover three deleted test files: a Word doc, a .jpg file and a .mp4 file.

We also ran a scan against our entire hard drive to see if we could recover a test partition that we created, loaded with content, then deleted.

Here are the results:


FeatureResult
Quick Scan (500GB Partition)6 minutes
Deep Scan (500 GB Partition)2 hours, 20 minutes
Full HD Scan (1TB)5 hours
Word Doc Recovered
Video File Recovered
Image File Recovered
Recovered Deleted Partition

Stellar Phoenix Data Recovery did everything we wanted, cementing it as not only a very user friendly, feature-rich tool, but one that provides efficient scanning capabilities.

Customer Support

80% – Good

Stellar Phoenix provides sales and technical support via a support portal. You’ll find a searchable knowledge-base and FAQs. Overall, the knowledge base seems a little skimpy and itself reads more like an FAQ resource. More detailed tutorials, including video, would be nice.

If you find the support portal as insufficient as we did, Stellar Phoenix does provide direct support options. We exchanged several emails with Stellar Phoenix during the course of our testing and received responses within 24 hours every time. You can also speak with a liver support technician over telephone or chat during business hours.

We spent some time communicating with Stellar Phoenix over live chat and found help friendly, knowledgeable and fast.

Final Thoughts

Over the course of reviewing nearly thirty data recovery solutions, no brand impressed us more than Stellar Phoenix Data Recovery. The brand’s data recovery tool is packed with options, very user friendly and runs a snappy, thorough scan. True, it doesn’t have the most budget-friendly pricing, but when you’re shopping data recovery solutions, you tend to get what you pay for.

Whether you’re a consumer who’s found themselves dealing with a catastrophic data loss situation or an IT professional looking to arm yourself with superior tools, Data Recovery Professional is the best choice you can make.

Of course, as always, prevention is the best measure to ensuring you don’t lose your files, so be sure and backup your hard drive if you aren’t already. Thanks for reading and please let us know if you have any thoughts on Stellar Phoenix in the comments below!

Stellar Phoenix Data Recovery Review

Stellar Phoenix Data Recovery Review.

Our top pick for data recovery, Stellar Phoenix offers a user-friendly interface, fast and thorough scans and a wide range of options. You can't go wrong with choosing this solution.
Starts from$ 59 99Lifetime
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Starts from$ 59 99Lifetime
Visit Stellar Phoenix Data Recovery
  • Fast and thorough scans
  • Scan by file type
  • External drive recovery
  • Removable media recovery
  • Cloning
  • Optical media recovery
  • Live chat support
  • Lifetime license
  • No thumbnail previews
  • Recovery CD costs extra
  • No RAID recovery
Stellar Phoenix Data Recovery