MyPCBackup Review

Easy to use online backup service. Decent user interface. Add-ons available but at a hefty, sometimes hidden fee.

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By Mauricio Prinzlau
— Last Updated: 13 Apr'18
2015-09-14T05:08:11+00:00
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Table of Contents Rating
Plans & Pricing
10%
Terrible
Backup
10%
Terrible
File Restoration
10%
Terrible
Features & Extras
10%
Terrible

Terrible
Starts from $ 761 monthly for 75 GB (All Plans)
Visit MyPCBackup

Attention: Important Update!

MyPCBackup is no longer in service or in business, leaving customers in the lurch. Whatever you do, do not sign up or make any use of MyPCBackup as you’re basically throwing your money and files away. Please check our cloud storage comparison chart for alternatives, or go straight to our best online backup buyers’ guide.

Overview

MyPcBackup Homepage

Let’s face it: so many companies are turning to cloud storage providers to safely protect their important data. But cloud storage and online is not only something for business users.

You can benefit from online backup in many ways of which you’ll find a couple in this MyPCBackup review.  MyPCBackup is a company that offers these services. With an economical price and guarantee of 99.99% accuracy and uptime, this company is here to make their customers lives easier and better.

They are known for their reliability and most customers seem truly happy with their services. Because nearly 43% of people will lose their precious files including emails, music videos, documents and other files, the need for services of this nature continues to grow. 

All About My PC Back-up

A creation of the Just Develop It Company, MyPC Backup is a business leader in online backup revolution. The establishment’s objective is to provide simple resolutions to intricate technical difficulties.

The company first launched in 2010 and they provide the same amount of services that their sister companies, ZipCloud and JustCloud offer. The only difference is they have a slightly different visual website appeal so that they can cater to a different audience.

Plans & Pricing

10% - Terrible

Sometimes, a little hard to find on their website, here is MyPCBackup’s pricing information: 



PlanHomePremiumUltimate Plan
Price Plan
$ 10 69monthly
$ 56 646 months
$ 98 28yearly
$ 182 642 years
$ 11 94monthly
$ 64 146 months
$ 113 28yearly
$ 196 562 years
$ 14 44monthly
$ 79 166 months
$ 143 28yearly
$ 256 562 years
Storage 75 GB 250 GB 1000 GB
Details


Strengths & Weaknesses

Strengths:

  • Unlimited storage space
  • Easy-to-use dashboard
  • Mac & Windows compatible
  • Automatic backups 
  • Fast restoration options
  • Low price & various pricing tiers

Weaknesses:

  • Not for advanced users
  • Annoying pop-ups & upselling
  • Bad customer support reviews
  • File size limit of 5GB

Alternatives for MyPCBackup

Starts from$ 761monthly for 75 GB
  • Supports most operating systems
  • Compatible with older operating systems
  • Very expensive
  • Flaky backup
  • Limited feature set without paid extras
  • Limited syncing
  • Edits to files are not saved
  • Difficult to use
  • Small free plan
$ 396monthly for Unlimited GB
  • Unlimited backup
  • Low cost
  • Very easy to use
  • Backup by file type
  • Limited to one computer
  • No mobile backup
  • Versioning limited to 30 days
$ 1000monthly for Unlimited GB
  • Unlimited backup
  • Competitive pricing
  • Backup external drives
  • Mobile file access
  • Doesn’t backup by file type
  • No two-factor authentication
  • No mobile device backup
  • Backup for just one computer

Backup

10% - Terrible

MyPCBackup is designed for people who don’t want to think about their backing up files and what to backup when. They understand how frustrating it can be to always back up data, so they do it for you.

They are all about automation and that is why their system is constantly doing online back-ups, even while you work. They make this process very easy so that no matter what your level of computer knowledge, you are safely protected.

The only thing that you will need to do is simply install the program on your system, and the system will do the rest for you. The beauty is that not just your typed documents are safe, but they will protect photos, videos, and any other type of files you can imagine.

Oftentimes, after a computer crash, it may be necessary to re-install a lot of programs due to the hard drive’s failure. However, you won’t be able to bring back those documents or photos, they are gone forever.

This is the very reason why MyPCBackup was created. As people move more into the technological era and less away from tangible items, the threat becomes greater.

File Restoration

10% - Terrible

Restoring your files from MyPCBackup is easy from the amazingly simple dashboard. MyPCBackup has engineered an exceptional server grid that communicates with Amazon S3.

This gives their users super-fast recall of their data. Just simply go to your files and find the ones you wish to upload, it’s as easy as the click of a button. There is no reason to agonize and search for hours trying to find the files like with some backup companies, this one makes everything user-friendly for all.

Everyone should practice doing a test restore a couple times. This will give you the ability to be able to react quickly and know what to do in a crisis. You can select the specific files or folders you want to restore, or you can restore all of your data, the choice is up to you.

It doesn’t take long to upload 1 or 2 documents, but the more data is to be restored, the longer it will take. The entire process is pretty straight forward and anyone should be able to do it.

Features & Extras

10% - Terrible

You can always go to our online backup comparison to compare MyPCBackup with other providers. MyPCBackup is not revolutionizing the backup and storage market yet, brings you a variety of useful additions:

1. File  sharing

You can share selected files or folders with friends and family. That makes it particularly easy to share your recent photo albums to a selected group of people. 

2. File sync

MyPCBackup has Dropbox-like features like file synchronization so that you can always have the most recent version on any device. 

3. Locate my laptop

MyPCBackup can locate your laptop if it is stolen or lost. That way you have the potential of recovering it. The good thing is: if you can’t recover your laptop at least your files are safe. 

Final Verdict

MyPCBackup is a very strong competitor in the cloud storage and backup market, yet it has some flaws. When comparing MyPCBackup to other providers, there are some limitations. While they do offer online backup well, they don’t go too much beyond just the online backup aspects.

However, they do provide their users online back-up capabilities and do that exceptionally well. Also, we must note that given their dashboard, it is the easiest user interface around. They are constantly updating their software, and with these improvements come bigger and better things.

The blog is a great way to stay connected with the company and what they want to do in the future. 

Starts from$ 761monthly for 75 GB

Backup

Backup Scheduler
Continuous Backup
Incremental Backup
Image-Based Backup
External Drive Backup
NAS Backup
Server Backup
Hybrid Backup
Mobile Device Backup
Unlimited Backup
Unlimited Devices
Speed Throttling
Block-Level File Copying
Multithreaded Backup

Restore

Courier Recovery Service
Browser Access
Mobile App Access
Versioning
Deleted File Retention

Security

Private Encryption
At-Rest Encryption
In-Transit Encryption
Encryption Protocol
Two-Factor Authentication
Hardened Data Centers
Proxy Server Settings
HIPPA Compliant

Support

24/7 Support
Live Chat Support
Telephone Support
Email Support
User Forum
Knowledgebase

Misc

File Sharing
Device Sync
Free Trial

MyPCBackup Review

This service is defunct.

This service is no longer in business and should not be used.
Starts from$ 761monthly for 75 GB
Visit MyPCBackup

17 thoughts on “MyPCBackup”

  1. Hi!

    I have been a user of my PC backup.com for around eight months now. I have been looking for a backup solution that would provide me with enough space to store all my files online (I own a Windows PC and my wife has a MacBook Pro). So my prerogative was that the software should be able to be working on both Windows and Macintosh.

    Thanks to your comparison chart, I could sort out a great deal of companies that weren’t supporting both Mac and Windows. Then I landed on a couple of options that provided unlimited online backup: Carbonite, my PC back up, Backblaze and a few others. I didn’t know before that there were companies that offer something like unlimited online backup. Of course, no company will offer you real unlimited online backup – this is mainly a marketing trick to get you signed up. However, it works fairly well and it seems that they all do a decent job (some better than others).

    I did an extensive research of reviews on the web for my PC back up and of course I found good and bad ones. Finally, I found a coupon code of 30% on this site to sign up for this service and I thought I might give it a try.

    The installation is fairly easy, you just have to start the wizard and my PC backup guides you through all the necessary steps that you need to take to backup your data completely. I’m not very computer savvy so I appreciate all the help I can get. Unfortunately, I found out that I need to pay extra if I want to backup files of more than 1 GB. I have a DVD movie from a friend that I would love to backup (you can’t purchase that DVD anymore). So instead of spending around five dollars per month it got a little more expensive. I ended up paying $7.95 per month which is still a fairly good deal.

    As recommended by this site, I tested the restore for a couple of important files. It seemed to be working well but again I’m not a technician so I cannot really judge if everything is all right. The files are working and restore speed is pretty fast. However, I cannot compare it to other providers as my PC backup was the first one I decided to sign up for.

    What bothers me a little, our constant emails from that service which try to lower me into purchasing upgrades that I don’t need. Other than that I’m actually quite happy. I didn’t need to contact support until now but I’ve heard that it is mediocre.

    Bottom line is: if you need a lot of space you should go for a service that offers unlimited online backup. I happen to land on my PC back up and I’m happy with it. Now it’s your choice.

    1. I have been a customer of MyPCBackUp for almost 5 years. Recently, my laptop crashed. When I went into the website to restore my files, I learned that MyPCBackUp had not been backing up my files since October 2015. When I called to request reimbursement, they would not reimburse me for the last two years for which they did not provide service. I’ve since cancelled my service, and do not plan to return. This organization is incompetent and lacks integrity.

  2. Hi folks – where do i start ?? – Ive tried a lot of services over the past years – you could call me a service hopper if you like because Im always looking for the best deal – ive tried carbo nite, mozy, adrive and a few others but all of them missed one core functionality that i wanted: included file sync. And to all the nay sayers: yes, i know i can use dropbox for my syncing but i like to reduce the risk and clutter so the best thing for me is to use one service only. so i came across mypcbackup.signed up for it (14 day free trial, yeahh). and finally decided to purchase the full version.

    Backup works good – i like the drag and drop feature where I can just place files I need to backup and let go – I know they are now in my backup stack and ready to be used where ever i like.

    I have used faster services though, adrive uploaded my files quicker yet the restore took so long. MyPcBackup did do this very well. I think I downloaded 14 gb of files in under 2 hours (cable connection). So you can do the math how long your music collection would need to be restored completely.

    Support is really not good. The only thing that they is trying to give you a discount – which Im happily accepting. But don’t expect any real help there. I think that’s a problem wiht most online backup service. Where is the just say yes mentality – customer first! That’s what I want. anywhooo. You can test this service free of charge and then decide if its worth your while and money. I like it PERIOD.

  3. Got scammed into UNLIMITED backup storage. Well, It’s only unlimited if you don’t use it much. I have used less the 1T in 1.5 years and was cut off from further back ups. There was no notification from the them prior to shutting me off. Actually I got an email 12 days prior stating how great a customer I was and some great deals I could buy at a discounted rate. None of the deals were the business account they are now trying to sell me. I would like to cancel my account but I am unable to restore to a network drive as advertised. Forget about talking to tech support. No live people at all… They’ll get back to me.. and tell me the same thing “it should work”. Can’t wait to pull the plug on the remaining 1.5 years I have on the account!!!

  4. The company and the software can not be trusted. It’s unreliable and doesn’t backup as it claims it does all without any notification. Then the promised refund doesn’t happen.

  5. I have previously posted about the misleading “unlimited” back up adverts which proved to be nothing of the sort. I have noticed another downside after closing my account: I recovered nearly 17 GBs of space on my C Drive (an SSD) after deleting MyPCBackup. This is because the software maintains an index on your hard drive of what you have backed up to the cloud. My current back up service (Livedrive) doesn’t do this. When I queried the size of the MyPCBackup data base they said:
    “Thank you for your email.
    We would like to share with you that the sig_cache database (Under the MyPC Backup / Database directory) contains signatures for all the files backed up, these signatures are needed in order to backup just the difference if a file changes between backups.
    Hence it gets bigger as your backup increases.
    If you delete only the sig_cache database backups will still function as normal, but if files are modified the whole file content will be uploaded, rather than just the difference.”

    A large database on your hard drive doesn’t matter if you install to a large mechanical drive but it is much more of a problem if you use an SSD.

  6. I’m not really happy with mypcbackup.com since they are taking my money in my credit card without my authorization and permisiion.

    First, they deduct an amount of USD.143.28 on 10th Jan.2017
    Second, thry deduct an amount of USD.67.36 on 11th Jan.2017

    This is really illegal and embarrassing.

  7. After I phoned My PC Backup my Outlook messages were cleaned out. Where did they go?

  8. Absolutely steer well clear of this outfit.
    Very poor / non existent customer service.
    Cancelled my account with a promise of a refund but nothing yet (one month later).
    Legal action is the only way now 🙁

  9. This company is a scam. They lost my files and have been stating to me that they are updating their system and are “writing new scripts, check back in 4 days”. They have been telling me this for 18 months now!!!! Their responses to my emails are computer generated, no matter what I write in the comment box, I get similar responses. DO NOT USE MY PC BACK UP

    1. Same issue here – 12 months of telling me “check back in 4 days”. My main computer hasn’t reliably backed up since then, or at least I don’t trust it.

      I started doing a dual backup to another service to experiment. I have used them for 5 years, but just cancelled, and moving to the other service exclusively now.

      I am an IT Professional/Developer and this system is very poorly designed, everything is an upcharge, and their Support is probably the worst I’ve ever dealt with. My anti-virus keeps flagging it as a Potentially Unwanted Application (PUA) anyway… now it really is unwanted 🙂

  10. I used them for one subscription period. Constant popups and emails truing to get me to buy features that I did not need. When it came time to renew, the price was MUCH higher. I told them no. They kept sending emails offering much lower prices, mostly from a person named Bridgette Powell, but I could never find a way to pay for the service at the discounted prices. They always sent emails offering and telling me how to do it, but the instructions that Bridgette Powell kept sending never worked. It was like the wanted me to just break down and buy the higher priced option. At one point I thought I had actually paid it, but then got more emails asking me to renew. After having enough of their bullshit, I just dropped them cold.

  11. This company is clearly a fraudulent business. They claim to provide backup services but when you try to recover or restore files, you find that you cannot. When you contact them for support, you are just told that they are working on it, and it has been escalated, but weeks later, nothing has been done and your files are still not accessible. They are not even accredited by the BBB as they claim as the BBB does not accredit companies outside of the US and this company is in the UK. DO NOT GIVE THEM YOUR MONEY AS YOU WILL NEVER GET YOUR FILES BACK.

  12. I just saw where you charged my bank account $113 for a service I never agreed to. I want the money returned to my account immediately. If need be I will go through my bank to get the money back.

    1. Hi Harold, I hate to break it to you, but we’re in no way affiliated with MyPCBackup, we’re just a review site. You’ll have to contact MyPCBackup directly to get your money back. Good luck!

  13. My PC Backup has support center India, they only provide support,,, they are actually not bad guys but they have to follow their guidelines as they are sticked to limitations even if they know the situation.

  14. I have used MyPCBackup for about seven years. About four years ago my computer crashed and I was able to restore my information with no problem. This made me feel very confident about their backup program. Unfortunately, I had another crash this past February. I had a new hard drive installed and up to this day, I still have not been able to get my old files restored. I have contacted them by phone and email several times, I keep getting the same reply, “Tech Support is working on it and they will contact us when they fix the problem, and I assure you, they will fix it and we will let you know when they are done.” This has gone on for seven months now. What kind of Tech Support takes this long to fix a technical issue if they are really working on it? They don’t care if you say you are cancelling, that just means they won’t have to worry about the problem, it they in fact plan to fix it that is. When mypcbackup cloud works, it works well, but when it doesn’t, you loose everything. I have found this to be a gamble so if you use this program and really have files that you must have, best save them some other way because mypcbackup.com cloud base cannot be trusted to really have your system files when you need them.

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MyPCBackup Review

This service is defunct.

This service is no longer in business and should not be used.
Starts from$ 761monthly for 75 GB
Visit MyPCBackup
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